Introduction to military
March 2026
March 2026
Introduction to military
TERMS TO kNOW
DETERMINING AMILITARY STUDENT
military kick-off Call
WHAT ARE MILITARY STUDENTS?
Difference between Military & Civilian
Special Pricing
Military Tasks
NOTATING AMILITARY FILE
Scroll down on the page
Find Web Client on The Hub
Log in
Select "Contact Manager"
Select "Tasks"
Update the staff
Find Military-SCO, Military SCO
Select the "Task Template"
Select "FA - VA Check Eligibility"
The "Subject" should now be updated. If you are submitting a VA Check for Special Pricing, you would just type "SP" in the subject line (ie "FA - VA Check Eligibility SP")
Add in the VA Check information
Select "Save & Close"
You've now submitted your first VA Check!
March 2026
Introduction to military
TERMS TO kNOW
DETERMINING AMILITARY STUDENT
military kick-off Call
WHAT ARE MILITARY STUDENTS?
Difference between Military & Civilian
Special Pricing
Military Tasks
NOTATING AMILITARY FILE
You have successfully completed this module!
March 2026
Resources
Everything you need to understand a military file.
A one-stop location for all documentation, processes, and guidance related to military‑affiliated students. What you’ll find on this page:
sf hub - military page
- Guides and resources for the required military documents
- File requirements by benefit type
- Processing guidelines and timelines to ensure files are complete prior to certification and awarding
- Common scenarios and resolutions
- Job aids, checklists, and reference guides to support consistent and compliant file handling
- Policy updates and compliance reminders related to VA and DoD regulations impacting military students
+ LINK
What are military students?
The key difference components to Military students.
A military student is someone eligible for military tuition benefits due to active duty service, veteran status, or dependent eligibility within the U.S. Armed Forces.
Active Duty
Dependent
Veteran
A dependent is an eligible family member of someone who is currently serving or has previously served in the U.S. Armed Forces.
- Dependents include spouses & children under the age of 26.
- Benefits come through the service member/veteran.
- May qualify for certain education benefits or special tuition pricing if benefits have been transferred.
- Eligible for "Veteran" pricing of $416.
A veteran is someone who previously served in the U.S. Armed Forces and has since separated or retired from military service.
- No longer actively serving.
- May have served in combat or non‑combat roles.
- Education benefits are based on their length and type of service.
- Specific benefits depend on service history.
- Eligible for pricing of $416.
Currently serving in the U.S. Armed Forces outside of bootcamp.
- Have committed full‑time to military service.
- May be stationed in the U.S. or abroad.
- Personally eligible for military education benefits, such as tuition assistance or GI Bill benefits (depending on service status).
- Eligible for pricing of $364.
Determining a military student
What key points to look for when reviewing a file.
overview
Will have been asked or have mentioned that they have military affiliation on their kick-off call.
documents & notes
Will have military documentation such as a VonApp or LES as a needed document or VA Check in their needs.
Will have either a Active Duty or Veteran program version listed next to the program name.
program version
+ VIEW
+ VIEW
+ VIEW
nOTATING A MILITARY FILE
How to correctly notate a file.
Confirm MB
INITIAL CALL NOTE
VA CheckVA Check - SP
BENEFITS on file CALL NOTE
Submitting a VA Check
It is important to submit a VA Check immediately once the student provides any proof that they have applied for or currently have military benefits or can provide documentation for special pricing.Once the VA Check is submitted, the SCO will contact the VA to confirm the eligibility, once it is confirmed the task will be closed stating the student's eligibility. At that time the file is ready to be awarded.
VA Check Simulation
+ EXAMPLE
Military Tasks
What are the tasks that go along with a military student?
Military students have some different tasks that go along with their files. Locate the military task guide on The Hub.
Task Guide
FA Completes
VA Checks
VA Check: when a student has applied for, is eligible for, or may be using military education benefits.VA Check - SP: when a student does not have military benefits, but they qualify for Active Duty or Veteran Pricing based solely on their military affiliation.
There are two types of VA Checks:
There are two FA Completes:
- Both are tasks have the subject of "FA - Complete VA"
- The difference is who it is assigned to
- One is submitted to your Associate Manager (for students who are not getting ANY Title IV funding)
- The other is submitted to QA at "FC - Military Review, FC Military Review" (students who get special pricing or are using some Title IV)
Special Pricing
What is special pricing and who qualifies for it?
Special Pricing (SP) is a military tuition discount UMA offers to eligible service members, veterans, and in some cases their spouses. SP is not a military education benefit and does not use any Chapter, TA, or MyCAA funding. SP only adjusts the tuition rate - it does not replace financial aid or count as a payment source.
How to explain to student?
Who Qualifies?
What documentation is needed?
In order to be eligible for SP the student must upload the following documents:
- Active Duty
- Veteran
- Military Spouse
- Spouse LES & Marriage Certificate
- National Guard or Reservist
Special Pricing is a military tuition discount UMA offers to eligible service members, veterans, and sometimes their spouses. It doesn’t use your military education benefits - it's simply a reduced tuition rate UMA provides based on your military status. You’ll still complete the normal financial aid process (FAFSA), but your tuition will be lower because of this pricing.
A student may receive SP if they meet one of these criteria:
- Active Duty
- Veteran
- Military Spouse (only Active Duty Spouses)
- National Guard or Reservist
Difference Between Civilian and Military
Understanding the difference between a civilian and a military student.
A military student is a UMA student with a military affiliation who is using or eligible for military education benefits. A civilian student is anyone without military affiliation or someone who is affiliated but not using military benefits.
Military
Civilian
A civilian student is any student who:
- Has no military service connection
Key UMA characteristics:
- They follow the standard financial aid process (FAFSA, Pell, loans, etc.).
- No military documentation, benefit verification, or military-specific processes are required.
- Their enrollment and advising follow the standard UMA student workflow.
A military student is any student who:
- Is connected to the U.S. Armed Forces in an eligible way
Key UMA characteristics:
- Their enrollment or financial aid may involve military-affiliated funding sources such as TA, MyCAA, or VA benefits.
- UMA must follow military-specific policies, communication standards, and documentation requirements.
TERMS TO KNOW
All words/abbreviations that can be found on a military file.
Title
Title
An official military separation document that verifies a service member’s discharge status and service history
Title
Title
Use this side to give more information about a topic.
A monthly military pay statement that shows a service member’s earnings, deductions, and leave balance
Sections of the GI Bill that define different VA education benefit programs based on a student’s military service or eligibility
Title
Document used to adjust tuition and program in cases where a student is going from a military program to civilian or vice versa
Use this side to give more information about a topic.
Use this side to give more information about a topic.
An official document issued by the VA that confirms a student’s eligibility for education benefits
Use this side to give more information about a topic.
Certificate of Eligibility (COE)
Use this side to give more information about a topic.
Leave and Earning Statement (LES)
EA Pricing Addendum
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
DD214
Chapters
My Career Advancement Account (MyCAA)
Post Secondary Education Form (PSE Form)
A verification document used to confirm whether a student has attended any colleges or post‑secondary schools before enrolling at UMA
Title
Title
Title
A VA education benefit that helps eligible service members, veterans, and dependents pay for education or training
A workforce development program that provides up to $4,000 in financial assistance to eligible military spouses
A designated school employee responsible for certifying a student’s enrollment to the VA for education benefits
A standardized financial aid form that outlines educational costs, financial aid, and military benefits to help compare schools
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Military Shopping Sheet (MSS)
School Certifying Official (SCO)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
GI Bill
VA Online Application (VonApp)
Title
Title
Title
Title
Title
A VA program that provides education, training, and career services to veterans with service‑connected disabilities
An internal verification completed to confirm a student’s VA education benefit eligibility, chapter, and certification requirements
A benefit that pays all or part of a student’s tuition upfront when the student is eligible
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
The VA’s online application system used by students to apply for education benefits
A reduced/adjusted tuition rate offered to students who qualify
Special Pricing(SP)
Tuition Assistance (TA)
Voc Rehab(VR&E)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
VA Check
Military kick-off call
How to handle an initial overview with a military student.
OVERVIEW/KICK-OFF CALL
Dependent
Student
Military Benefits
Special Pricing
Special Pricing
Military Benefits
Benefactor LES & Marriage Certificate
VonApp
Benefactor VonApp
DD214 or LES
Submit VA Check
Submit VA Check
Submit VA Check
Submit VA Check
TERMS TO KNOW
All words/abbreviations that can be found on a military file.
Title
Title
An official military separation document that verifies a service member’s discharge status and service history
Title
Title
Use this side to give more information about a topic.
A monthly military pay statement that shows a service member’s earnings, deductions, and leave balance
Sections of the GI Bill that define different VA education benefit programs based on a student’s military service or eligibility
Title
Document used to adjust tuition and program in cases where a student is going from a military program to civilian or vice versa
Use this side to give more information about a topic.
Use this side to give more information about a topic.
An official document issued by the VA that confirms a student’s eligibility for education benefits
Use this side to give more information about a topic.
Certificate of Eligibility (COE)
Use this side to give more information about a topic.
Leave and Earning Statement (LES)
EA Pricing Addendum
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
DD214
Chapters
My Career Advancement Account (MyCAA)
Post Secondary Education Form (PSE Form)
A verification document used to confirm whether a student has attended any colleges or post‑secondary schools before enrolling at UMA
Title
Title
Title
A VA education benefit that helps eligible service members, veterans, and dependents pay for education or training
A workforce development program that provides up to $4,000 in financial assistance to eligible military spouses
A designated school employee responsible for certifying a student’s enrollment to the VA for education benefits
A standardized financial aid form that outlines educational costs, financial aid, and military benefits to help compare schools
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Military Shopping Sheet (MSS)
School Certifying Official (SCO)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
GI Bill
VA Online Application (VonApp)
Title
Title
Title
Title
Title
A VA program that provides education, training, and career services to veterans with service‑connected disabilities
An internal verification completed to confirm a student’s VA education benefit eligibility, chapter, and certification requirements
A benefit that pays all or part of a student’s tuition upfront when the student is eligible
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
The VA’s online application system used by students to apply for education benefits
A reduced/adjusted tuition rate offered to students who qualify
Special Pricing(SP)
Tuition Assistance (TA)
Voc Rehab(VR&E)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
VA Check
Military kick-off call
How to handle an initial overview with a military student.
OVERVIEW/KICK-OFF CALL
Dependent
Student
Military Benefits
Special Pricing
Special Pricing
Military Benefits
Benefactor LES & Marriage Certificate
VonApp
Benefactor VonApp
DD214 or LES
Submit VA Check
Submit VA Check
Submit VA Check
Submit VA Check
Special Pricing
What is special pricing and who qualifies for it?
Special Pricing (SP) is a military tuition discount UMA offers to eligible service members, veterans, and in some cases their spouses. SP is not a military education benefit and does not use any Chapter, TA, or MyCAA funding. SP only adjusts the tuition rate - it does not replace financial aid or count as a payment source.
How to explain to student?
Who Qualifies?
What documentation is needed?
In order to be eligible for SP the student must upload the following documents:
- Active Duty
- Veteran
- Military Spouse
- Spouse LES & Marriage Certificate
- National Guard or Reservist
Special Pricing is a military tuition discount UMA offers to eligible service members, veterans, and sometimes their spouses. It doesn’t use your military education benefits - it's simply a reduced tuition rate UMA provides based on your military status. You’ll still complete the normal financial aid process (FAFSA), but your tuition will be lower because of this pricing.
A student may receive SP if they meet one of these criteria:
- Active Duty
- Veteran
- Military Spouse (only Active Duty Spouses)
- National Guard or Reservist
Military Tasks
What are the tasks that go along with a military student?
Military students have some different tasks that go along with their files. Locate the military task guide on The Hub.
Task Guide
FA Completes
VA Checks
VA Check: when a student has applied for, is eligible for, or may be using military education benefits.VA Check - SP: when a student does not have military benefits, but they qualify for Active Duty or Veteran Pricing based solely on their military affiliation.
There are two types of VA Checks:
There are two FA Completes:
- Both are tasks have the subject of "FA - Complete VA"
- The difference is who it is assigned to
- One is submitted to your Associate Manager (for students who are not getting ANY Title IV funding)
- The other is submitted to QA at "FC - Military Review, FC Military Review" (students who get special pricing or are using some Title IV)
nOTATING A MILITARY FILE
How to correctly notate a file.
Confirm MB
INITIAL CALL NOTE
VA CheckVA Check - SP
BENEFITS on file CALL NOTE
Submitting a VA Check
It is important to submit a VA Check immediately once the student provides any proof that they have applied for or currently have military benefits or can provide documentation for special pricing.Once the VA Check is submitted, the SCO will contact the VA to confirm the eligibility, once it is confirmed the task will be closed stating the student's eligibility. At that time the file is ready to be awarded.
VA Check Simulation
+ EXAMPLE
Difference Between Civilian and Military
Understanding the difference between a civilian and a military student.
A military student is a UMA student with a military affiliation who is using or eligible for military education benefits. A civilian student is anyone without military affiliation or someone who is affiliated but not using military benefits.
Military
Civilian
A civilian student is any student who:
- Has no military service connection
Key UMA characteristics:
- They follow the standard financial aid process (FAFSA, Pell, loans, etc.).
- No military documentation, benefit verification, or military-specific processes are required.
- Their enrollment and advising follow the standard UMA student workflow.
A military student is any student who:
- Is connected to the U.S. Armed Forces in an eligible way
Key UMA characteristics:
- Their enrollment or financial aid may involve military-affiliated funding sources such as TA, MyCAA, or VA benefits.
- UMA must follow military-specific policies, communication standards, and documentation requirements.
Determining a military student
What key points to look for when reviewing a file.
overview
Will have been asked or have mentioned that they have military affiliation on their kick-off call.
documents & notes
Will have military documentation such as a VonApp or LES as a needed document or VA Check in their needs.
Will have either a Active Duty or Veteran program version listed next to the program name.
program version
+ VIEW
+ VIEW
+ VIEW
What are military students?
The key difference components to Military students.
A military student is someone eligible for military tuition benefits due to active duty service, veteran status, or dependent eligibility within the U.S. Armed Forces.
Active Duty
Dependent
Veteran
A dependent is an eligible family member of someone who is currently serving or has previously served in the U.S. Armed Forces.
- Dependents include spouses & children under the age of 26.
- Benefits come through the service member/veteran.
- May qualify for certain education benefits or special tuition pricing if benefits have been transferred.
- Eligible for "Veteran" pricing of $416.
A veteran is someone who previously served in the U.S. Armed Forces and has since separated or retired from military service.
- No longer actively serving.
- May have served in combat or non‑combat roles.
- Education benefits are based on their length and type of service.
- Specific benefits depend on service history.
- Eligible for pricing of $416.
Currently serving in the U.S. Armed Forces outside of bootcamp.
- Have committed full‑time to military service.
- May be stationed in the U.S. or abroad.
- Personally eligible for military education benefits, such as tuition assistance or GI Bill benefits (depending on service status).
- Eligible for pricing of $364.
4.11 - Basic Intro to Military - April 2026
SF Learning Team
Created on April 16, 2026
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Transcript
Introduction to military
March 2026
March 2026
Introduction to military
TERMS TO kNOW
DETERMINING AMILITARY STUDENT
military kick-off Call
WHAT ARE MILITARY STUDENTS?
Difference between Military & Civilian
Special Pricing
Military Tasks
NOTATING AMILITARY FILE
Scroll down on the page
Find Web Client on The Hub
Log in
Select "Contact Manager"
Select "Tasks"
Update the staff
Find Military-SCO, Military SCO
Select the "Task Template"
Select "FA - VA Check Eligibility"
The "Subject" should now be updated. If you are submitting a VA Check for Special Pricing, you would just type "SP" in the subject line (ie "FA - VA Check Eligibility SP")
Add in the VA Check information
Select "Save & Close"
You've now submitted your first VA Check!
March 2026
Introduction to military
TERMS TO kNOW
DETERMINING AMILITARY STUDENT
military kick-off Call
WHAT ARE MILITARY STUDENTS?
Difference between Military & Civilian
Special Pricing
Military Tasks
NOTATING AMILITARY FILE
You have successfully completed this module!
March 2026
Resources
Everything you need to understand a military file.
A one-stop location for all documentation, processes, and guidance related to military‑affiliated students. What you’ll find on this page:
sf hub - military page
+ LINK
What are military students?
The key difference components to Military students.
A military student is someone eligible for military tuition benefits due to active duty service, veteran status, or dependent eligibility within the U.S. Armed Forces.
Active Duty
Dependent
Veteran
A dependent is an eligible family member of someone who is currently serving or has previously served in the U.S. Armed Forces.
A veteran is someone who previously served in the U.S. Armed Forces and has since separated or retired from military service.
Currently serving in the U.S. Armed Forces outside of bootcamp.
Determining a military student
What key points to look for when reviewing a file.
overview
Will have been asked or have mentioned that they have military affiliation on their kick-off call.
documents & notes
Will have military documentation such as a VonApp or LES as a needed document or VA Check in their needs.
Will have either a Active Duty or Veteran program version listed next to the program name.
program version
+ VIEW
+ VIEW
+ VIEW
nOTATING A MILITARY FILE
How to correctly notate a file.
Confirm MB
INITIAL CALL NOTE
VA CheckVA Check - SP
BENEFITS on file CALL NOTE
Submitting a VA Check
It is important to submit a VA Check immediately once the student provides any proof that they have applied for or currently have military benefits or can provide documentation for special pricing.Once the VA Check is submitted, the SCO will contact the VA to confirm the eligibility, once it is confirmed the task will be closed stating the student's eligibility. At that time the file is ready to be awarded.
VA Check Simulation
+ EXAMPLE
Military Tasks
What are the tasks that go along with a military student?
Military students have some different tasks that go along with their files. Locate the military task guide on The Hub.
Task Guide
FA Completes
VA Checks
VA Check: when a student has applied for, is eligible for, or may be using military education benefits.VA Check - SP: when a student does not have military benefits, but they qualify for Active Duty or Veteran Pricing based solely on their military affiliation.
There are two types of VA Checks:
There are two FA Completes:
Special Pricing
What is special pricing and who qualifies for it?
Special Pricing (SP) is a military tuition discount UMA offers to eligible service members, veterans, and in some cases their spouses. SP is not a military education benefit and does not use any Chapter, TA, or MyCAA funding. SP only adjusts the tuition rate - it does not replace financial aid or count as a payment source.
How to explain to student?
Who Qualifies?
What documentation is needed?
In order to be eligible for SP the student must upload the following documents:
Special Pricing is a military tuition discount UMA offers to eligible service members, veterans, and sometimes their spouses. It doesn’t use your military education benefits - it's simply a reduced tuition rate UMA provides based on your military status. You’ll still complete the normal financial aid process (FAFSA), but your tuition will be lower because of this pricing.
A student may receive SP if they meet one of these criteria:
Difference Between Civilian and Military
Understanding the difference between a civilian and a military student.
A military student is a UMA student with a military affiliation who is using or eligible for military education benefits. A civilian student is anyone without military affiliation or someone who is affiliated but not using military benefits.
Military
Civilian
A civilian student is any student who:
Key UMA characteristics:
A military student is any student who:
Key UMA characteristics:
TERMS TO KNOW
All words/abbreviations that can be found on a military file.
Title
Title
An official military separation document that verifies a service member’s discharge status and service history
Title
Title
Use this side to give more information about a topic.
A monthly military pay statement that shows a service member’s earnings, deductions, and leave balance
Sections of the GI Bill that define different VA education benefit programs based on a student’s military service or eligibility
Title
Document used to adjust tuition and program in cases where a student is going from a military program to civilian or vice versa
Use this side to give more information about a topic.
Use this side to give more information about a topic.
An official document issued by the VA that confirms a student’s eligibility for education benefits
Use this side to give more information about a topic.
Certificate of Eligibility (COE)
Use this side to give more information about a topic.
Leave and Earning Statement (LES)
EA Pricing Addendum
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
DD214
Chapters
My Career Advancement Account (MyCAA)
Post Secondary Education Form (PSE Form)
A verification document used to confirm whether a student has attended any colleges or post‑secondary schools before enrolling at UMA
Title
Title
Title
A VA education benefit that helps eligible service members, veterans, and dependents pay for education or training
A workforce development program that provides up to $4,000 in financial assistance to eligible military spouses
A designated school employee responsible for certifying a student’s enrollment to the VA for education benefits
A standardized financial aid form that outlines educational costs, financial aid, and military benefits to help compare schools
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Military Shopping Sheet (MSS)
School Certifying Official (SCO)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
GI Bill
VA Online Application (VonApp)
Title
Title
Title
Title
Title
A VA program that provides education, training, and career services to veterans with service‑connected disabilities
An internal verification completed to confirm a student’s VA education benefit eligibility, chapter, and certification requirements
A benefit that pays all or part of a student’s tuition upfront when the student is eligible
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
The VA’s online application system used by students to apply for education benefits
A reduced/adjusted tuition rate offered to students who qualify
Special Pricing(SP)
Tuition Assistance (TA)
Voc Rehab(VR&E)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
VA Check
Military kick-off call
How to handle an initial overview with a military student.
OVERVIEW/KICK-OFF CALL
Dependent
Student
Military Benefits
Special Pricing
Special Pricing
Military Benefits
Benefactor LES & Marriage Certificate
VonApp
Benefactor VonApp
DD214 or LES
Submit VA Check
Submit VA Check
Submit VA Check
Submit VA Check
TERMS TO KNOW
All words/abbreviations that can be found on a military file.
Title
Title
An official military separation document that verifies a service member’s discharge status and service history
Title
Title
Use this side to give more information about a topic.
A monthly military pay statement that shows a service member’s earnings, deductions, and leave balance
Sections of the GI Bill that define different VA education benefit programs based on a student’s military service or eligibility
Title
Document used to adjust tuition and program in cases where a student is going from a military program to civilian or vice versa
Use this side to give more information about a topic.
Use this side to give more information about a topic.
An official document issued by the VA that confirms a student’s eligibility for education benefits
Use this side to give more information about a topic.
Certificate of Eligibility (COE)
Use this side to give more information about a topic.
Leave and Earning Statement (LES)
EA Pricing Addendum
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
DD214
Chapters
My Career Advancement Account (MyCAA)
Post Secondary Education Form (PSE Form)
A verification document used to confirm whether a student has attended any colleges or post‑secondary schools before enrolling at UMA
Title
Title
Title
A VA education benefit that helps eligible service members, veterans, and dependents pay for education or training
A workforce development program that provides up to $4,000 in financial assistance to eligible military spouses
A designated school employee responsible for certifying a student’s enrollment to the VA for education benefits
A standardized financial aid form that outlines educational costs, financial aid, and military benefits to help compare schools
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Military Shopping Sheet (MSS)
School Certifying Official (SCO)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
GI Bill
VA Online Application (VonApp)
Title
Title
Title
Title
Title
A VA program that provides education, training, and career services to veterans with service‑connected disabilities
An internal verification completed to confirm a student’s VA education benefit eligibility, chapter, and certification requirements
A benefit that pays all or part of a student’s tuition upfront when the student is eligible
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
The VA’s online application system used by students to apply for education benefits
A reduced/adjusted tuition rate offered to students who qualify
Special Pricing(SP)
Tuition Assistance (TA)
Voc Rehab(VR&E)
Subtitle
Subtitle
Subtitle
Subtitle
Subtitle
VA Check
Military kick-off call
How to handle an initial overview with a military student.
OVERVIEW/KICK-OFF CALL
Dependent
Student
Military Benefits
Special Pricing
Special Pricing
Military Benefits
Benefactor LES & Marriage Certificate
VonApp
Benefactor VonApp
DD214 or LES
Submit VA Check
Submit VA Check
Submit VA Check
Submit VA Check
Special Pricing
What is special pricing and who qualifies for it?
Special Pricing (SP) is a military tuition discount UMA offers to eligible service members, veterans, and in some cases their spouses. SP is not a military education benefit and does not use any Chapter, TA, or MyCAA funding. SP only adjusts the tuition rate - it does not replace financial aid or count as a payment source.
How to explain to student?
Who Qualifies?
What documentation is needed?
In order to be eligible for SP the student must upload the following documents:
Special Pricing is a military tuition discount UMA offers to eligible service members, veterans, and sometimes their spouses. It doesn’t use your military education benefits - it's simply a reduced tuition rate UMA provides based on your military status. You’ll still complete the normal financial aid process (FAFSA), but your tuition will be lower because of this pricing.
A student may receive SP if they meet one of these criteria:
Military Tasks
What are the tasks that go along with a military student?
Military students have some different tasks that go along with their files. Locate the military task guide on The Hub.
Task Guide
FA Completes
VA Checks
VA Check: when a student has applied for, is eligible for, or may be using military education benefits.VA Check - SP: when a student does not have military benefits, but they qualify for Active Duty or Veteran Pricing based solely on their military affiliation.
There are two types of VA Checks:
There are two FA Completes:
nOTATING A MILITARY FILE
How to correctly notate a file.
Confirm MB
INITIAL CALL NOTE
VA CheckVA Check - SP
BENEFITS on file CALL NOTE
Submitting a VA Check
It is important to submit a VA Check immediately once the student provides any proof that they have applied for or currently have military benefits or can provide documentation for special pricing.Once the VA Check is submitted, the SCO will contact the VA to confirm the eligibility, once it is confirmed the task will be closed stating the student's eligibility. At that time the file is ready to be awarded.
VA Check Simulation
+ EXAMPLE
Difference Between Civilian and Military
Understanding the difference between a civilian and a military student.
A military student is a UMA student with a military affiliation who is using or eligible for military education benefits. A civilian student is anyone without military affiliation or someone who is affiliated but not using military benefits.
Military
Civilian
A civilian student is any student who:
Key UMA characteristics:
A military student is any student who:
Key UMA characteristics:
Determining a military student
What key points to look for when reviewing a file.
overview
Will have been asked or have mentioned that they have military affiliation on their kick-off call.
documents & notes
Will have military documentation such as a VonApp or LES as a needed document or VA Check in their needs.
Will have either a Active Duty or Veteran program version listed next to the program name.
program version
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What are military students?
The key difference components to Military students.
A military student is someone eligible for military tuition benefits due to active duty service, veteran status, or dependent eligibility within the U.S. Armed Forces.
Active Duty
Dependent
Veteran
A dependent is an eligible family member of someone who is currently serving or has previously served in the U.S. Armed Forces.
A veteran is someone who previously served in the U.S. Armed Forces and has since separated or retired from military service.
Currently serving in the U.S. Armed Forces outside of bootcamp.