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How products create value in a digital world

BCGU

Created on April 16, 2026

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Business value

Customer/user needs

Sweet spot

Technology

Business value

A product should also support business goals by creating measurable value, such as growth, efficiency, retention, or competitive advantage.

Ask: Will this product drive business impact and unlock value for the organization?

Customer/user needs

A strong product starts with the end user. It should solve a real problem, address a meaningful need, or improve an experience in a way that matters to the people using it.

Ask: Are we addressing key user pain points, needs, or goals?

Technology

Even a strong idea will fall short if the organization is not equipped to build, deliver, and sustain it. Technology enables the product experience and supports how value is delivered over time.

Ask: Are we set up to build, implement, and support this product effectively?

Sweet spot

Product value is created at the intersection of user needs, business value, and technology.