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Understanding Loss Prevention

ACE Training

Created on April 13, 2026

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Transcript

Understanding Loss Prevention

Loss prevention is about protecting the operation from anything that can create a negative impact or risk. This includes cash, credit cards, equipment, and the safety of team members. Loss does not always come from obvious theft, rather it can come from missed steps, inconsistent practices, or a lack of established controls.

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WHY DOES LOSS PREVENTION MATTER?

WHAT IS LOSS PREVENTION?

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LOSS PREVENTION MATTERS BECAUSE IT...

Having specific controls in place makes it easier to identify and correct issues quickly. It also creates a clear record of activity that can be referenced during investigations.

Helps prevent fraud, tampering, and unauthorized activity including fraudulent payment devices.

IMPROVES ACCOUNTABILITY

SUPPORTS SECURE OPERATIONS

Ensures all payments, cash or credit, are collected and reported correctly.

PROTECTS REVENUE

Reduces risks to team members by ensuring only authorized individuals have access to sensitive areas such as the office or cashier booth.

PROTECTS TEAM MEMBERS

WHAT IS LOSS PREVENTION?

Loss prevention means keeping operations controlled, secure, and accurate so that revenue, equipment, and activity are fully accounted for. This includes recording transactions correctly, using equipment as intended, limiting access to authorized team members, and following consistent procedures. It also involves identifying unusual activity, preventing theft, and recognizing when something does not match or align with normal operations.