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Created on April 1, 2026

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Transcript

How to use the cards:

Family Cards

The Family Cards can help you start online safety conversations with your children. It includes activities and questions to help you work together to be safe online. On the next page, you will be asked to pick an age group to get started. You will also find Learn More cards for basic internet topics, and General cards for tips and help!

Start a family chat about online safety

Select the arrow on the card to learn how to use the Family Cards. When you are ready, select 'Start'.

Online safety chats

Start

Select the arrow to learn more

Family cards

Family cards

Online safety chats

Online safety chats

General: tips and help

Learn more: internet topics

3-5 years old

12-18 years old

5-8 years old

8-12 years old

Select an age group to start your online safety chat. Or select "Learn more" or "General" for more information.

Exit

Home

Home

Negative online content creators

What are AI chat bots?

What are in-app purchases?

Subtitle
What is online grooming?

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If your address hasn’t been connected to the nbn before, it could take around 24 hours to 3 weeks. This is because your telco will need to book an appointment with an nbn technician to set up your service. But if your address has been connected to the nbn, then it should take between 24 hours to 3 days for you to get connected!

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

Learn more: internet topics

Select a topic to learn more.

How do algorithms work?

What is online gambling?

What is online bullying?

Social media changes

You don’t need to pay for nbn to be set up in your home. But you will need to pay for your home internet plan. Some internet providers might charge you for the router, so make sure you check your plan and the costs before signing up!

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

Home

Online grooming is when someone pretends to build trust with a child to trick them into sharing private things like their address or photos. It can happen in online games, text, video or on social media.How they do it:
  • They spend a lot of time making the child feel safe
  • They act very nice and offer the child presents
  • They tell the child to keep things a secret

Learn about

Online grooming

Resources

Online grooming

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Child grooming or unwanted contact

Next

Back

(eSafety, 2026)

Select the arrow to learn

Home

In-app and game purchases are when games and apps ask you to spend real money to do things like:
  • Play a game or use a streaming service
  • Make changes or upgrade your character in a game
  • Get rid of ads
  • Buy things like a loot or mystery box for a chance to win a surprise
  • Buy online money that can be used in the game

Learn about

In-app purchases

Resources

In-app purchases

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: How to manage money in-games

(eSafety, 2025)

Back

Next

Select the arrow to learn

Home

AI chatbots copy human conversations. They are made to tell you what you want to hear so their advice can be dangerous and should not be completely trusted. AI chatbots can change how your child sees the world and themselves. Some people use AI chatbots to:
  • Help with homework or get answers
  • Talk to when they are stressed, bored or lonely

Learn about

AI chat bots

Resources

AI chat bots

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: AI chat bots

(eSafety, 2025)

Back

Next

Select the arrow to learn

Home

Some online content creators (or influencers) share fitness or money advice to look trustworthy or successful online.This advice turns into hateful messages and wrong information.
  • Why? They share hateful videos and photos to get more views so they can make more money.
  • The danger: What your child sees online can change the way they act and what they believe.

Learn about

Negative online content creators

Resources

Negative online content creators

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: The Manosphere: What is it and what parents need to know

(eSafety, 2026)

Back

Next

Select the arrow to learn

Home

Some games and apps are made to make money by acting like gambling. They want children to spend real money or game points to keep playing.Some examples:
  • Loot boxes, mystery boxes or spin the wheel: Some games ask for real money or to use game points for the chance to win a surprise.
  • Pay to win: Make you pay to level up so you don't feel left behind in the game.

Learn about

Online gambling

Resources

Online gambling

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: How to manage money in-games

Back

Next

(eSafety, 2025)

Select the arrow to learn

Home

Online bullying or cyberbullying is when someone uses social media, email, online messages, video calls or games to make someone scared or upset. Some examples of online bullying are:
  • Sharing an embarrassing or inappropriate photo or video of someone
  • Sending mean messages
  • Spreading information about them
  • Making an account to pretend to be someone

Learn about

Online bullying

Resources

Online bullying (cyberbullying)

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Cyberbullying

Back

Next

Select the arrow to learn

Home

Home

Social media apps like Youtube, Instagram and Facebook use hidden rules called an algorithm. Algorithms show you videos and photos based on what you like, click, comment or watch. This is harmful because it can:
  • Share the same hateful and wrong messages on repeat
  • Trick kids into believing fake messages are real
  • Change how kids see themselves and the world

Learn about

Algorithms

Resources

Algorithms

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Algorithims

Back

Next

(eSafety, 2025)

Select the arrow to learn

Home

From 10 December 2025, social media apps like Facebook, Instagram, and TikTok must stop kids under 16 from having an account.Social media apps are made to feel addictive, which can cause stress and bad sleep. The social media changes have been made to protect kids from bad and harmful content from a young age.

Learn about

Social media changes for under 16 year olds

Resources

Social media changes for under 16 year olds

eSafety: Social media changes

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

(eSafety, 2026)

Back

Next

Select the arrow to learn

Home

What to do if something feels wrong

Screen time and real life

Explore and try new things together

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If your address hasn’t been connected to the nbn before, it could take around 24 hours to 3 weeks. This is because your telco will need to book an appointment with an nbn technician to set up your service. But if your address has been connected to the nbn, then it should take between 24 hours to 3 days for you to get connected!

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

3-5 years old

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

Select a topic to learn more.

Home

Activity

There are websites, search engines and podcasts made just for kids. You can explore and try new things together like: ABC Kids, Reading Eggs, kiddle and Koala Moon.Find fun games and apps together! Look in the General cards for the 'Choosing the right online games' card to help.

Talk about

Explore and try new things together

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Explore and try new things together

ABC Kids,

Reading Eggs,

Websites:

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

PBS kids,

Cbeebies

safesearchkids,

Kiddle

Search engines:

Going online together and trying different apps, games and websites is a great way to find the right ones for your family.

Koala Moon,

ABC Listen App

Podcasts:

Tip: Parents can visit Common Sense Media and eSafety to find more apps, games and movie reviews.

Back

Next

Select the arrow to learn

Home

Connect with questions

  • How does your body feel after watching a screen for a long time?
  • Where can we use a phone or tablet? (In the living room?)
  • When should we have screen time? (After dinner?)
  • How do you want to know that it is time to stop screen time? A 10-minute warning?
  • What fun things can we play without a screen?

Talk about

Screen time and real life

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Screen time and real life

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Raising Children Network: Healthy Screen time

A good balance means you can feel more happy and rested!

Activity

Write your family rules on screen time and what you can play instead!

Back

Next

Select the arrow to learn

Home

Activity

Work together and talk about when to ask for help. The points below are some ideas. It is important to ask your children when else they might need help.

Talk about

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

What to do if something feels wrong

Resources

What to do if something feels wrong

  • Someone messages you
  • You see something in the news or online that makes you scared or upset
  • Someone is mean to you

Raising Children Network: Online safety

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

If something feels wrong or makes you feel bad, it is important to stop and ask for help.

Tip: If you feel that something could make your child uncomfortable, tell them that you can help them.

Back

Next

Select the arrow to learn

Home

Screen time

Bullying online

Online grooming
Subtitle
Unsafe things you might see online

You don’t need to pay for nbn to be set up in your home. But you will need to pay for your home internet plan. Some internet providers might charge you for the router, so make sure you check your plan and the costs before signing up!

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If your address hasn’t been connected to the nbn before, it could take around 24 hours to 3 weeks. This is because your telco will need to book an appointment with an nbn technician to set up your service. But if your address has been connected to the nbn, then it should take between 24 hours to 3 days for you to get connected!

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

5-8 years old

Select a topic to learn more.

Staying safe online
Subtitle
What to do if something feels wrong

Online games

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

Home

What to look out for:

  • What are some examples of safe things you might see online?
  • What are some examples of unsafe things you might see online?
  • When you are online what can you do to be safer?
  • What should you do if you see something wrong?

Talk about

Unsafe things you might see online

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Unsafe things you might see online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Sometimes, videos or games can show things that are mean or scary. This can make you feel sad or uncomfortable.

Activity

Look in the General cards to find the "Checking the right games and apps" card. Work together to find the right games and videos for your family!

Back

Next

Select the arrow to learn

Home

Connect with questions

  • What should you do if a stranger tries to talk to you online?
  • Why is it bad if someone asks you to keep your chats with them a secret?
  • Why do we never share our private information like our photos, address and name with people we only know online?

Talk about

Resources

Online grooming

Online grooming

eSafety: Unwanted contact

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Online grooming is when someone builds trust with a kid to trick them into texting and sharing private things like their name or address.

Activity

Make a family plan about who is safe to talk to online and what to do if something feels wrong.Tip: Visit eSafety for resources and information on child grooming.

Back

Next

Select the arrow to learn

Home

Activity

Talk about what bullying online could look like. The points below are some ideas. It is important to tell your child that they can talk to you if they are being bullied online.

  • Sends mean messages or bad pictures
  • Leaves you out
  • Tells lies or pretend to be you
  • Shares your secrets or pictures you do not want others to see
  • Says they are going to do something mean to you

Talk about

Bullying online

Resources

Bullying online

eSafety kids: Bullying online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Bullying online or cyberbullying is when someone does mean things online to make you feel bad or upset.

Tip: If you think your child is being bullied, look in the General cards for the 'Guide: How to report bullying online' card to help you.

Back

Next

(eSafety Kids, 2023)

Select the arrow to learn

Home

Activity

Make your family rules on screen time using the questions below.

Connect with questions

Talk about

  • When is screen time allowed? After school, after dinner or only the weekends?
  • How do we know it is time to take a break from the screen? Should we use a timer?
  • How do we know it is time to stop? Do you want a 10 minute warning?
  • What fun things can we do instead of using screens?

Screen time

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Screen time

Raising Children Network: Screen time

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Screen time is the time you spend online and infront of a screen. Finding a good balance between your online activities and doing other things will help you feel more happy and rested!

Back

Next

(Raising Children Network, 2024)

Select the arrow to learn

Home

Activity

Look in the General cards for the "Choosing the right games and apps" card. Find and play a game together and answer the questions.Then make your family rules on what games are okay for your family.

Talk about

Online games

Resources

Connect with questions

Online games

eSafety: Gaming together as a family

  • What did you like about the game? What did it teach you?
  • How can you stay safe online when playing the game? Who can you talk to if something feels wrong?
  • What should you do before getting a new game?
  • If a game asks you to use real money, what should you do?

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Online games is a fun way to be creative and learn something new. Playing together is a fun way to connect and understand why kids enjoy playing it.

Back

Next

Select the arrow to learn

Home

Activity

Talk about what to do if something feels wrong. Use the steps below as a guide.

  1. Turn it off: Turn off the screen. You do not have to look at it!
  2. Don't worry: Remember, it is not your fault and you are not in trouble.
  3. Tell your parent: They can help you.
  4. Report it: Look in the General cards for the 'How to report grooming and inappropriate content' card to help.

Talk about

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

What to do if something feels wrong

Resources

What to do if something feels wrong

eSafety kids: I saw something I didn't like online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

If something feels wrong or makes you feel bad, it is important to stop and ask for help.

(eSafety Kids, 2023)

Back

Next

Select the arrow to learn

Home

Connect with questions

  • Why should we never share things like our address or photos with people online?
  • What are some examples of safe and unsafe things you might see online?
  • What can you do to make sure that you are safe online? (This could be like not talking to people you only know online, asking before you download a new app or visit a new website)
  • Who are the safe adults you can ask for help?

Talk about

Staying safe online

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Staying safe online

eSafety: Family tech agreement

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Being safe online means keeping things like our photos, name or address a secret. It also means asking before you download an app, a game or visit a new website.

Activity

Write a list of family rules on online safety. Use eSafety's guide to help!

Back

Next

Select the arrow to learn

Home

Screen time

Bullying online

Subtitle
Spotting the signs: Online grooming
Check what you see online

You don’t need to pay for nbn to be set up in your home. But you will need to pay for your home internet plan. Some internet providers might charge you for the router, so make sure you check your plan and the costs before signing up!

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If your address hasn’t been connected to the nbn before, it could take around 24 hours to 3 weeks. This is because your telco will need to book an appointment with an nbn technician to set up your service. But if your address has been connected to the nbn, then it should take between 24 hours to 3 days for you to get connected!

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

8-12 years old

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

Select a topic to learn more.

Subtitle
What to do if something feels wrong
Gambling
Staying safe online

Online games

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

Home

Activity

Visit Media Literacy - ABC Education to learn more about checking information online.

Question guide

Talk about

Check what you see online

Use these questions to help you spot misinformation and harmful content online.

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Check what you see online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

ABC Media Literacy

  • Who made this? Are they an expert we can trust?
  • Where did they get their information?
  • How does this make me feel about myself and other people?
  • Is this a true fact, just an opinion, or are they trying to trick my feelings?

What you watch online can change how you act and how you see others. It's important to build the skills and spot extreme content and fake messages.

Next

Back

Select the arrow to learn

Home

Home

Activity

Talk about what is grooming and how to spot the signs. Here are some things to look out for:

  • Asks for private or inappropriate photos
  • Tells you to keep the chats a secret
  • Offers to send you presents
  • Lies about who they are

Spotting the signs: Grooming

Talk about

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Spotting the signs: Grooming

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Unsafe contact

Grooming is when someone wants to trick you into sharing things about yourself like your number, private photos, name and address.

Tip: It is important to tell your child that they can talk to you if they think they are being groomed.To make a report, in the General cards find the "How to report grooming and inappropriate content".

Back

Next

(eSafety 2026)

Select the arrow to learn

Home

Home

Connect with questions

  • What does it look like when someone is mean to you online? Is it sending bad messages, sharing embarrassing pictures, or pretending to be you?
  • What can we do to make you feel safe?
  • Who are the people you feel comfortable and safe talking to about this?

Talk about

Bullying online

Resources

Bullying online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Raising Children Network: Bullying online

Bullying online is when someone does mean things online to upset you. It can happen to anyone. It can really hurt your feelings and make you feel sad, sick, lonely, or make you want to avoid school.

Activity

Make a plan on what to do if you are being bullied online. To make a report, in the General cards find the 'How to report bullying online' card to help you.

Back

Next

Select the arrow to learn

Home

Home

Activity

Work together to make your family rules on screen time. Use the questions below to help, and add any extra rules that work for your family.

Talk about

Connect with questions

Screen time

Resources

  • When is screen time allowed? After school, after dinner or only the weekends?
  • How will we remember it is time to take a break from the screen? Should we use a timer?
  • How do we know it is time to stop? Do you want a 10 minute warning?
  • What other things can we do instead of using screens?
  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Screen time

Raising Children Network: Screen time

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Finding a healthy balance online is important. Spending too much time online can impact our mood, mental health and how we see ourselves. Work together to make a family plan to help find a good balance!

Back

Next

Select the arrow to learn

Home

Home

Connect with questions

Learn about your child's favorite games using these questions.

  • What do you like about the game that you play and what does it teach you?
  • Who do you play with?
  • How do you stay safe when you are online? Who can you talk to if something feels wrong?

Talk about

Online games

Resources

Online games

eSafety: Gaming together as a family

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Online games are a great way to connect with friends, be creative and learn something new. Playing together is a fun way to connect and understand why kids enjoy playing it.

Activity

Find a game to play together using the 'How to choose the right games' card in the General cards. Then make your family rules on allowed games and what to do before playing a new game.

Back

Next

Select the arrow to learn

Home

Home

Activity

Talk about what to do if your child sees disturbing content online. Make a family plan and use the steps below as a guide.

What to do if you see disturbing online content

  1. Report to eSafety. In the General cards, use the 'How to report grooming and inappropriate content' card to help.
  2. Report it on the platform. You can do this in the settings or follow eSafety's guide.
  3. Use a content filter. Go to the privacy settings on your phone or the platform to block that type of content.
  4. Get help. Tell your parent. For support services, use the 'Where to go for support' card in the General section.

Talk about

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Resources

What to do if you see disturbing online content

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: I need help

If you see something violent, scary, or inappropriate online, follow these steps and talk to a support service if you need it.

Back

Next

(eSafety, 2026)

Select the arrow to learn

Home

Home

What to remember online:

  • If you see anything scary, violent or inappropriate online tell a parent or an adult you trust.
  • Not everyone online is who they say they are. Don't share private information like your name or address or photos with anyone.
  • Some games, apps and messages are made to trick you to your steal money or your private information. Always ask before buying anything online or downloading a new app.

Talk about

Staying safe online

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Staying safe online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Raising Children Network: Online Safety

Being safe online means keeping things like our photos, name or address a secret. It also means asking before you download an app, a game or visit a new website.

eSafety: Family tech agreement

Activity

Write your family rules on online safety. Use eSafety's guide to help!

Back

Next

(Raising Children Network, 2024)

Select the arrow to learn

Home

Home

Connect with questions

  • What do you know about gambling and how it works?
  • What are some apps, games or websites that involve gambling?
  • What are some games that don’t involve money or gambling?

Talk about

Resources

Online gambling

Online gambling

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: How to manage money in-games

Activity

Online gambling can feel like a video game that involves skill and practice to “win” or “level up”. But these apps or websites are created to make money from people who are paying to play them.

Write your family rules on safe online gaming. It should include rules on buying things online and asking before you play something new.Use the 'Choosing the right games and apps' card in the General cards to help!

(eSafety, 2026)

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Gaming

Bullying online
Check what you see online

Online gambling

You don’t need to pay for nbn to be set up in your home. But you will need to pay for your home internet plan. Some internet providers might charge you for the router, so make sure you check your plan and the costs before signing up!

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

12-18 years old

What to do if you see disturbing content

Subtitle
Screen time

Online grooming

Subtitle
Online relationships: Spotting red flags

Select a topic to learn more

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

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Activity

Visit Media Literacy - ABC Education to learn more about checking information online.

Question guide

Talk about

Check what you see online

Use these questions to help you spot misinformation and harmful content online.

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Check what you see online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

ABC Media Literacy

  • Who made this? Are they an expert we can trust?
  • Where did they get their information?
  • How does this make me feel about myself and other people?
  • Is this a true fact, just an opinion, or are they trying to trick my feelings?

What you see online can change how you feel about yourself and the world. Some videos share fake information or hateful information for more views. It's important to know how to tell the difference between good and bad online content.

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Connect with questions

  • What do you think cyberbullying looks like?
  • What do you do to make sure you are being respectful of others online?
  • Who are the people you feel comfortable talking with about cyberbullying?
  • What can we do to make you feel safer online?

Talk about

Resources

Bullying online

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Bullying online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Raising Children Network: Cyberbullying

Cyberbullying or bullying online can happen to anyone. It can be hard to talk about cyberbullying. You might feel embarrassed to bring it up or scared that it could get worse.

eSafety: Bullying online

Tip: Use the General cards 'How to report bullying online' and 'Where to go for support' to get help.

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Connect with questions

  • What do you know about gambling and how it works?
  • What are some apps, games or websites that involve gambling?
  • What are some games that don’t involve money or gambling?

Talk about

Online gambling

Resources

Online gambling

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: How to manage money in-games

Activity

Online gambling can feel like a video game that involves skill and practice to “win” or “level up”. But these apps or websites are created to make money from people who are paying to play them.

Write a family plan on safe online gaming. It could also include rules on buying things online and asking before you play something new.Use the "Choosing the right games and apps" card to help!

(eSafety, 2026)

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Connect with questions

Learn about your child's favorite games using these questions.

  • What do you like and learn from this game?
  • Who do you play with, and how do you protect your private information?
  • Does the game cost real money, and how do we keep our money safe?
  • How can we balance gaming with your other hobbies?

Talk about

Online gaming

Gaming

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Playing a game together will help you connect as a family, understand how the game works and keep your family safe online.

Activity

Find a game to play together using the 'How to choose the right games' card in the General section. Then make your family rules on allowed games and what to do before playing a new game.

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Activity

Make your family rules on screen time using the questions below.

Connect with questions

  • When is screen time allowed? After school, after dinner or only the weekends?
  • How long before bed should we stop using screens?
  • What can we do to make sure we are taking breaks from the screen?
  • How do we know it is time to stop? Do you want a 10 minute warning?
  • What other things can we do instead of using screens?

Talk about

Screen time

Resources

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Screen time

eSafety: Balacing your time online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Raising Children Network: Screen time

Finding a healthy balance online is important. Spending too much time online can impact our sleep, mood, mental health and how we see ourselves and the world.

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Activity

Talk about the warning signs of a bad online relationship. Remember to tell your child that it is okay to talk to you and ask for help.

  • They make rude comments about who you are, including your gender, race, disability
  • They pressure you to share your phone number and ask you a lot of personal questions
  • They pressure you to meet in person or share inappropriate images or videos of yourself
  • They keep messaging you even though you told them to stop

Online relationships: Spotting red flags

Talk about

Resources

Online relationships: Spotting red flags

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Online dating

Meeting someone online can be exciting. There are safe ways that you can connect with someone online. Use this card as a guide to spot the red flags in an online relationship.

Tip: Use eSafety's resource for more information.If in immediate danger: call the police on 000 or call 1800RESPECT on 1800 737 732.

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Activity

Talk about what is grooming and how to spot the signs. Here are some things to look out for:

  • Someone who gives you presents, ask you to keep secrets, or pressure you for private photos.
  • Someone who keeps messaging you, or finds all your accounts after you tell them to stop.

Talk about

Online grooming

Resources

Online grooming

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Grooming

Online grooming is when someone builds trust with a kid to trick them into texting and sharing private things like their name or address.

Tip: If your child is being groomed, tell them to stop talking and block the person, make their account private, and unfollow strangers. To make a report, use the "How to report grooming and inappropriate content" card in the General section.

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Activity

Talk about what to do if your child sees disturbing content online. Make a family plan and use the steps below as a guide.

What to do if you see disturbing online content

  1. Report to eSafety. In the General cards, use the 'How to report grooming and inappropriate content' card to help.
  2. Report it on the platform. You can do this in the settings or follow eSafety's guide.
  3. Use a content filter. Go to the privacy settings on your phone or the platform to block that type of content.
  4. Get help. Tell your parent. For support services, use the 'Where to go for support' card in the General section.

Talk about

  1. What do you like about it? Is it the characters? Or the story?
  2. What has it taught you?
  3. What makes this ‘good’? What makes this ‘bad’?
  4. Did it help you get better or practice something?

Resources

What to do if you see disturbing online content

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Disturbing content

Use this as a guide if you see illegal, violent or disturbing content online. Remember to never share it. It might make others feel uncomfortable or unsafe.

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(eSafety, 2026)

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How to choose online games and apps

Where to go for support

Learn more: Parental controls

Subtitle
Where to find online games and apps

You don’t need to pay for nbn to be set up in your home. But you will need to pay for your home internet plan. Some internet providers might charge you for the router, so make sure you check your plan and the costs before signing up!

If your address hasn’t been connected to the nbn before, it could take around 24 hours to 3 weeks. This is because your telco will need to book an appointment with an nbn technician to set up your service. But if your address has been connected to the nbn, then it should take between 24 hours to 3 days for you to get connected!

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

The nbn roll out is still happening and some suburbs and towns don’t have the nbn tech set up yet.

General: tips and help

Select a topic to learn more.

How to report grooming and inappropriate content

Subtitle
How to report bullying online

Once you’ve signed up to a home internet plan, if you need it, your telco will send an nbn technician to set up your nbn service.

If you are renting, make sure you contact your landlord or real estate agent as the nbn set up may involve drilling and digging.

Someone 18 years old or over must be home when the technician installs the nbn. It could take up to 2 to 4 hours or longer to set up the nbn!

Home

Home

  1. Check the age rating and reviews. Use Australian Classification for age ratings and Common Sense Media for reviews.
  2. Look for the good things. Choose games that helps kids learn new skills and be creative.
  3. Look out for bad things. Stay away from games that show bad behaviour, gambling, try to sell kids something or use tricks to keep them playing the game or spend real money.

How to choose the right games and apps

Resources

How to choose the right games and apps

eSafety: How to choose the right games

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Australian Classification for age reviews

Common Sense Media for game reviews

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(eSafety, 2025)

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Here are some helpful websites you can use to find the right game for your family.
  • Common Sense Media: Read reviews and ratings for games and apps. You can also search for games based on age and content.
  • eSafety: Find resources for kids, young people and parents on online safety.
  • Children & Media Australia: Find movie and app reviews. It includes a gambling content rating.

Where to find the right online games and apps

Resources

Where to find the right online games and apps

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Common Sense Media for game and app reviews

eSafety for online safety resources

Children & Media Australia for app reviews

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Learn where you can use parental controls:

Internet browsers (like Safari or Google Chrome): Set screen time limits, block bad content, and stop online purchases. You can also turn on "safe search" so bad websites do not show up.Phones, tablets, and laptops: Set screen time limits and block bad apps. Apps: Make your child's account private and control what they see. Tip: Visit eSafety or Good Things Australia website's and search "parental controls" to learn more.

Learn more: Parental controls

Resources

Learn more: Parental controls

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Parental controls

Good Things Australia: Parental controls

Learn some quick tips on parental controls.

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For counselling and support services:
  • Kids Helpline 1800 551 800
  • Beyond Blue 1300 224 636
  • 13YARN (for Indigenous or Torres Strait Islander culturally safe support) 139 276
  • QLife (for people who are LGBTIQ+) 1800 184 527
Tip: Use the Translating and Interpreting Service on 131 450 to help you with talking to a helpline or making a report. For resources and tools:
  • eSafety for more information on online safety

Where to go for support

Resources

Where to go for support

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety for tools and resources

If you are in immediate danger please call Triple Zero (000).

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  1. Take screenshots as evidence including the person’s profile, when it happened and the content.
  2. Make a report by selecting “report abuse” on the app or report it to eSafety. You will need to share your evidece with eSafety.
  3. Block their account and make your child's account private.
  4. Ask for help if they need it. Your kids can talk to someone on the Kids Helpline 1800 551 800 or Beyond Blue 1300 224 636.
Tip: Remind them to tell you if something happens. Let them know you can help them decide what to do next.

How to report bullying online

Resources

How to report bullying online

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

eSafety: Online bullying

Make an online bullying report to eSafety

Use this as a guide to report bullying online (or cyberbullying).

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(eSafety, 2026)

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  1. Get evidence. Take screenshots of where they contacted your child, what they said and when.
  2. Make a report
    1. If you think you your child has been groomed, report this to the Australian Centre to Counter Child Exploitation.
    2. If someone has shared an inappropriate image or video of your child, report this to eSafety to help you remove it.
  3. Block their account and make your child's profile private.

How to report grooming and inappropriate content

Resources

How to report grooming and inappropriate content

Make an online report to Australian Centre to Counter Child Exploitation on grooming

Select the arrow on the card to learn more. Select 'Back' or 'Next' to go to the next card. Select a resource to learn more.

Make an online report to eSafety about inappropriate content

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(eSafety, 2026)

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Have more chats

Keep the chat going!

How to use the cards:

Family Cards

The internet is always changing. It is important to keep having online safety chats to continue to connect, learn and be safe online together. Continue learning with these resources:

  • Learn about fake news on Media Literacy - ABC Education
  • Find online guides for parents at the Raising Children Network

Go to ABC

Go to Raising Children Network

Online safety chats

  • Learn more about online safety for parents, kids and young people on eSafety
  • Learn more good things you can do online

Go to Good Things

Go to eSafety