Case Comment Dunk
Master the entry of CMBS Case Comments and ensure every entry you make is audit-ready. 📑✨
start
🚨 IMPORTANT EVALUATION KEY: Checkmark = Correct Answer✅ Red X = Incorrect Answer❌
Great Work! Always match your CC Template to the specific workflow—in this case, the Application Template is required to capture the initial intake details
Next
Great Work! Always include the members name, MBU & tax filing status in the tax filing section of Case Comments
Next
Great Work!
Think of the CC Outcome as the 'Executive Summary' of your work. By including all the details, you're ensuring that the next reader can understand the decision in seconds
Next
000000000
I-551Resident Alien Card
Recieved
SAVE
A00000000
Other
Other
00000000ZZZ
SAVE
Recieved
Great Job! When entering DRA Case Comments always include the member name followed by the DRA verified source
Note: If the client has previously submitted DRA (such as a BC) the ES must notate and reference the old case comments by indicating the date entered in CBMS and type of document submitted. This helps to ensure clear communication, and keeps records accurate for smoother collaboration.
Next
Great Job! When entering your Earned Income Case Comments you must include the Member Name, Employer Name, Pay Frequency, Pay Date, Gross Amount & Source
Next
Great Job! A case comment must be entered in CBMS when modifications are made, detailing the specific change and resulting outcome
Finish
CONGRATULATIONS!
Choose your surprise plush!
You're o-fish-ally a documenting expert!
Resources
Like a unicorn, your case documentation is Magical
Resources
Your case documentation is simply fang-tastic!
Resources
Go Bananas for Case Comment Excellence!
Resources
You're a Case Comment Pro!
Well Done !
Click the link to the right for access to the most up-to-date CMAP case comment templates
Click the link to the left for access to the most up-to-date MA Site case comments templates
Case Comment Dunk
Kim Thomas
Created on March 30, 2026
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Transcript
Case Comment Dunk
Master the entry of CMBS Case Comments and ensure every entry you make is audit-ready. 📑✨
start
🚨 IMPORTANT EVALUATION KEY: Checkmark = Correct Answer✅ Red X = Incorrect Answer❌
Great Work! Always match your CC Template to the specific workflow—in this case, the Application Template is required to capture the initial intake details
Next
Great Work! Always include the members name, MBU & tax filing status in the tax filing section of Case Comments
Next
Great Work!
Think of the CC Outcome as the 'Executive Summary' of your work. By including all the details, you're ensuring that the next reader can understand the decision in seconds
Next
000000000
I-551Resident Alien Card
Recieved
SAVE
A00000000
Other
Other
00000000ZZZ
SAVE
Recieved
Great Job! When entering DRA Case Comments always include the member name followed by the DRA verified source
Note: If the client has previously submitted DRA (such as a BC) the ES must notate and reference the old case comments by indicating the date entered in CBMS and type of document submitted. This helps to ensure clear communication, and keeps records accurate for smoother collaboration.
Next
Great Job! When entering your Earned Income Case Comments you must include the Member Name, Employer Name, Pay Frequency, Pay Date, Gross Amount & Source
Next
Great Job! A case comment must be entered in CBMS when modifications are made, detailing the specific change and resulting outcome
Finish
CONGRATULATIONS!
Choose your surprise plush!
You're o-fish-ally a documenting expert!
Resources
Like a unicorn, your case documentation is Magical
Resources
Your case documentation is simply fang-tastic!
Resources
Go Bananas for Case Comment Excellence!
Resources
You're a Case Comment Pro!
Well Done !
Click the link to the right for access to the most up-to-date CMAP case comment templates
Click the link to the left for access to the most up-to-date MA Site case comments templates