Case study
Before we move on, here’s a final example to bring things together. This example from a member of NASP's Link Worker Advisory Group, shows how heritage-based opportunities can support people to reconnect with meaningful interests, particularly during periods of change or transition. It also reflects core social prescribing principles: offering choice, supporting autonomy, and meeting people where they are. Importantly, it demonstrates that heritage doesn’t always need to be named explicitly. What matters is how opportunities are framed, around a person’s interests, values, and readiness for change. Click ‘Next’ to explore the case study.
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Case study: Real-life example from a link worker
Situation
introducing heritage
Background
The SPLW introduced the patient to the Canal and River Trust, specifically highlighting local waterways and volunteering opportunities aligned with his interests. Rather than framing this as a “heritage” intervention, the opportunity was presented in line with his existing interests and strengths: being outdoors, learning informally, and engaging with places that felt meaningful.
Patient was referred to an SPLW due to work-related burnout and reduced wellbeing. He described feeling overwhelmed by work pressures and uncertain about his next steps. Although he was considering retraining, he felt too exhausted to commit to further study and was concerned about making the wrong decision while unwell.
Identifying what matters
During their appointment, the SPLW used open, reflective conversations to explore the patient's wellbeing, priorities, and interests rather than focusing on immediate outcomes or solutions. Through this process, the patient began to reflect on activities that had previously supported his wellbeing and spoke positively about spending time in outdoor and heritage environments, particularly around rivers and canals.
Outcome
At the time of follow-up, the patient had not yet begun volunteering but was actively exploring the opportunities and considering this as a future step when he felt ready.
He described the heritage-based option as appealing because it felt enjoyable rather than demanding, offering space for reflection without pressure or obligation. "Volunteering feels like something I can enjoy without pressure, and it gives me time to work out what I really want to do next.”
Case study
Hannah
Created on March 30, 2026
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Transcript
Case study
Before we move on, here’s a final example to bring things together. This example from a member of NASP's Link Worker Advisory Group, shows how heritage-based opportunities can support people to reconnect with meaningful interests, particularly during periods of change or transition. It also reflects core social prescribing principles: offering choice, supporting autonomy, and meeting people where they are. Importantly, it demonstrates that heritage doesn’t always need to be named explicitly. What matters is how opportunities are framed, around a person’s interests, values, and readiness for change. Click ‘Next’ to explore the case study.
Next
Case study: Real-life example from a link worker
Situation
introducing heritage
Background
The SPLW introduced the patient to the Canal and River Trust, specifically highlighting local waterways and volunteering opportunities aligned with his interests. Rather than framing this as a “heritage” intervention, the opportunity was presented in line with his existing interests and strengths: being outdoors, learning informally, and engaging with places that felt meaningful.
Patient was referred to an SPLW due to work-related burnout and reduced wellbeing. He described feeling overwhelmed by work pressures and uncertain about his next steps. Although he was considering retraining, he felt too exhausted to commit to further study and was concerned about making the wrong decision while unwell.
Identifying what matters
During their appointment, the SPLW used open, reflective conversations to explore the patient's wellbeing, priorities, and interests rather than focusing on immediate outcomes or solutions. Through this process, the patient began to reflect on activities that had previously supported his wellbeing and spoke positively about spending time in outdoor and heritage environments, particularly around rivers and canals.
Outcome
At the time of follow-up, the patient had not yet begun volunteering but was actively exploring the opportunities and considering this as a future step when he felt ready. He described the heritage-based option as appealing because it felt enjoyable rather than demanding, offering space for reflection without pressure or obligation. "Volunteering feels like something I can enjoy without pressure, and it gives me time to work out what I really want to do next.”