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L’IA et le coaching : comprendre avant d’agir

Arnaud HELARD

Created on March 28, 2026

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L’IA et le coaching : comprendre avant d’agir

Module 1

Module 1 – L’IA et le coaching : comprendre avant d’agir

Objectifs

Bienvenue dans ce premier module : « L’IA et le coaching : comprendre avant d’agir». Dans ce module, tu vas rencontrer Claire, coach professionnelle comme toi, qui se pose beaucoup de questions sur l’IA. Ce module va te permettre de :

Comprendre ce qu’est l’IA générative et ce qu’elle n’est pas.

Situer ses propres pratiques et représentations.

Identifier les principaux risques et limites de l’IA en coaching.

Relier l’IA aux principes éthiques ICF / EMCC

Rencontrer Claire

L’objectif n’est pas de te dire quoi faire, mais de t’aider à construire ton propre discernement, à partir de repères clairs et d’exemples concrets.

Module 1 – L’IA et le coaching : comprendre avant d’agir

Voici Claire. Claire est coach professionnelle depuis 6 ans. Elle accompagne surtout des managers en transition et des équipes en réorganisation. Jusqu’ici, elle utilisait assez peu de technologie, à part Zoom, son agenda en ligne et un peu de Notion pour ses notes. Depuis un an, ses clients parlent de plus en plus d’IA. Certains utilisent déjà des outils comme ChatGPT ou Mistral pour rédiger des mails, préparer des présentations, analyser des retours d’enquêtes. Claire, elle, se sent à la fois curieuse… et inquiète. Elle a entendu dire que l’IA pouvait l’aider à préparer ses séances, à rédiger des comptes rendus, à automatiser certaines tâches. Mais elle se demande : Est‑ce vraiment compatible avec l’éthique du coaching ? Que devient la confidentialité des clients ? Où sont stockées les données ? Et si l’IA se trompe… qui est responsable ? Comme beaucoup de coachs, Claire a peur de « mal faire », de franchir une ligne rouge sans s’en rendre compte. Elle a aussi peur de passer à côté d’outils utiles si elle reste totalement à l’écart. Ce module commence là où en est Claire… et là où tu en es toi aujourd’hui.

Claire, Coach professionnelle certifiée

Où en es tu ?

Sondage

Pour commencer, je te propose un court questionnaire de positionnement. Il n’y a pas de bonne ou de mauvaise note : l’objectif est de te situer, de prendre conscience de ton point de départ, et d’ajuster ton parcours de formation.

Quels sont les usages ?

Une adoption fulgurante

85%

Quelles IA ?

Ensemble de la population de 12 ans et plus qui utilise l'IA en %

chez les 18-24 ans

73%

ChatGPT - 63% Gemini - 13% Le Chat - 6% Bing Chat - 4% DeepSeek - 3% Perplexity - 2% Claude - 1% Midjourney - 2%

chez les 25-39 ans

48%

chez les 40-59 ans

2023

2024

2025

Source: Baromètre du numérique 2026 (Arcep)

Quels sont les usages ?

Quelles IA ?

Chez les coachs ?

Pour quoi faire ?

65%

ChatGPT - 85% DeepL - 20% Canva - 10%

utilisent l'IA

45%

25%

35%

40%

25%

Title

des coachs utilisent l'IA pour générer des idées pour les sessions

Use this side to give more information about a topic.

Use this side to give more information about a topic.

Use this side to give more information about a topic.

Use this side to give more information about a topic.

Use this side to give more information about a topic.

Des coachs utilisent l'IA pour la recherche d'informations

utilisent pour synthétiser et structurer des documents

des coachs utilisent l'IA pour rédiger du contenu

Subtitle

très souvent

35%

occasionnellement

Sources: Etude EMCC France février 2025)

Et claire dans tout cela...

Rédiger du contenu ? Et mon authenticité ?

Générer des idées de session ? Comment faire?

Vais je être dépassée technologiquement ?

Et la confidentialité des clients ?

Comment gérer l'éthique ?

L'IA va me remplacer ?

Comprendre l'IA générative

IA, IA générative, LLM... de quoi parle t-on?

On parle beaucoup d’IA… mais souvent, on mélange plusieurs réalités. L’intelligence artificielle, au sens large, désigne des systèmes informatiques capables de réaliser des tâches qui demanderaient habituellement une forme d’“intelligence” humaine : reconnaître une image, traduire un texte, proposer une recommandation, etc. L’IA générative est une sous‑catégorie particulière : ce sont des systèmes capables de générer du nouveau contenu (texte, images, son, vidéo…) à partir de modèles entraînés sur de grandes quantités de données existantes. Quand tu écris une question dans un outil comme ChatGPT ou Mistral, un modèle de langage (LLM) va analyser ta demande et générer, mot après mot, une réponse qui ressemble aux textes sur lesquels il a été entraîné.

Données

Apprentissage automatique

Réseaux de neurones

Applications spécialisées

Comprendre l'IA générative

IA, IA générative, LLM... de quoi parle t-on?

ce qui est essentiel de comprendre concernant le coaching.

Elle prédit des mots plausibles en fonction de ce qu'elle a déjà vu.

L'IA ne comprend pas une situation comme toi

Elle ne sait rien sur ton client

Elle n'a pas de conscience

C’est à la fois très puissant… et très piégeux. Puissant, parce que cela peut t’aider à structurer, reformuler, générer des pistes. Piégeux, parce que le texte peut sembler très convaincant, même quand il est faux, biaisé ou inadapté à la réalité de ton client.

Comprendre l'IA générative

IA, IA générative, LLM... de quoi parle t-on?

IA Classique

IA Générative

IA Générale

Encore théorique. une IA capable d'effectuer ou d'apprendre n'importe quelle tâche cognitive humaine, avec une flexibilité comparable à celle de l'intelligence humaine.

Elle reconnait, classe et prédit

Elle crée du nouveau contenu. Elle peut être spécialisée (la quasi totalité aujourd'hui)

Comprendre l'IA générative

IA et Compétences du coach

A partir des compétence du coach, ce que l'IA peut faire et ne pas faire

2.1. Créer une alliance relationnelle réelle Pas de présence incarnée Pas de lien émotionnel authentique Pas de co-régulation (nerveuse, émotionnelle) 2.2. Capter le non-verbal et le subtil Micro-expressions Silences “habités” Énergie, tensions corporelles Incongruences profondes 2.3. Intuition et résonance Pas d’intuition incarnée Pas de “feeling juste” émergent du moment Pas de perception systémique vivante 2.4. Travailler avec l’identité et la transformation profonde Difficulté à accompagner : des résistances existentielles des enjeux identitaires des bascules internes non verbalisées 2.5. Responsabilité éthique et ajustement en temps réel Ne “ressent” pas les limites Peut sur-interpréter ou halluciner Ne porte pas une responsabilité humaine

Structurer et soutenir le processus

Traiter l’information verbale

Générer des pistes et options

Assurer un rôle d’augmentation

Où en es tu ?

Assessment

Which of these images best represents an autonomous digital learning environment?

Assessment

Assessment

What is an important function of digital tools in education?

Description

What is this course about?

This space is designed for you to briefly explain what your course is about. What is the main topic? What will the user learn? Why should they be interested? You can use this section to hook from the start: pose an attractive idea, highlight a benefit, or simply invite to discover what follows. Make it your own!

Description Video

Description Objectives

Course objectives

Here you can list the main learning objectives. What skills or knowledge will they acquire? What will they be able to do at the end of the course?

Develop practical skills

Understand the basic concepts

Encourage critical thinking

Apply tools or techniques

This space is ideal for providing a clear idea of the course's value from the start. Make it relevant for your users!

Concepts

Key Concepts of the Course

Click on each concept to develop it with a brief definition or explanation.

Active Learning

Gamification

Learning Curve

Concepts

Key Course Concepts

Learning Curve

Gamification

Microlearning

Learning strategy based on small content units that are consumed quickly. Ideal for reinforcing concepts or learning in a flexible way.

Describe the process and pace at which a person acquires a new skill. The clearer and more accessible the information, the faster the progression.

It involves applying game dynamics (challenges, rewards, levels) in learning environments to increase user motivation and engagement.

Immediate Feedback

Engagement

Problem-Based Learning (PBL)

Level of emotional and mental involvement of the user with the content. High engagement improves information retention and overall course experience.

Didactic technique that proposes solving real or simulated situations to foster critical thinking and practical application of knowledge.

It is the feedback the user receives right after an activity. It helps correct errors quickly and improves understanding.

Topic 1

Introduction to digital learning

Discover the keys to learn effectively, flexibly, and at your own pace

Topic 1 Text

Learning in the digital age: autonomy, flexibility, and new key skills

Digital learning is not just a trend: it is a way to access knowledge that adapts to our lives and rhythms. In this first topic, we will explore how education has evolved with technology and what opportunities it offers for those seeking to grow personally or professionally. Additionally, we will see why autonomy and motivation are essential in virtual environments, and how to structure your learning to make the most of every available resource.

Topic 1 Text

Additionally, digital platforms offer multiple formats — videos, podcasts, interactive forums — that enrich the experience and cater to different learning styles. Using these tools consciously can make a significant difference in your results.

Digital learning allows you to choose how, when, and where to study. This flexibility not only makes time management easier but also promotes greater autonomy, making the student the protagonist of their learning process. This not only improves efficiency but also increases motivation by enabling more personalized and meaningful learning.

The digital environment gives you control: explore, learn, and evolve at your own pace, with resources designed to support you every step of the way.

Topic 1 Text

Explore the change in education

In this space, you can introduce the first topic of your course. Describe how technology has transformed the way we learn and highlight the importance of motivation and autonomy in digital environments. Customize this text to fit the specific focus and objectives of your course. It’s your starting point!

Topic 1 Quote

'Learning digitally is an opportunity to grow at your own pace. You set the path, I accompany you'

Carlos Rodríguez, Expert in Digital Education

Topic 1 Process

Use this page to count the phases of a process

Topic 1 Process

Recognize the educational change

Create your study space

Choose your resources

Evaluate your current habits

Define your goals

10

Support the community

Participate actively

Manage your time and energy

Evaluate your progress

Design your routine

Topic 1 Interactive Image

Click on each element to discover more.

Explore freely and connect with your learning.

Topic 1 Versus

Autonomous digital learning

Traditional education

vs

A model focused on the teacher and content

A flexible student-centered approach

Theme 1 Before/After

Topic 1 Reflect

So far we have learned

  • Autonomous learning management
  • Motivation as a constant driver
  • Organization of time and resources
  • Connection between theory and practice
  • A must in every creation
Stopping to think is also learning: how are you applying these concepts in your own study process?

Topic 2

Technology in learning

How digital tools transform education and enhance your learning experience

Topic 2 Text

Digital tools open up a range of possibilities to customize your education. From interactive platforms to multimedia resources, these technologies allow you to learn at your own pace and explore content dynamically and flexibly.

Technology not only complements learning but transforms it, providing new opportunities and methods.

  • Interactive educational platforms
  • Learn at your own pace
  • Enriched multimedia resources
  • Online collaboration
  • Personalized digital assessment

Topic 2 Quick Question

What is a main advantage of learning with digital technology?

Topic 2 Text

An effective strategy in digital environments is to start with questions that spark curiosity. This approach promotes active participation, stimulates critical thinking, and makes the student the protagonist of their learning process.

'Learning begins with a good question, not with answers'

Diana Laurillard

Topic 2 Text

This strategy also allows for personalized teaching and adapting the learning pace to each individual, thus fostering a more meaningful and autonomous experience.

In digital learning, questions not only assess but also stimulate reflection, spark curiosity, and promote critical thinking. By posing relevant questions, students are encouraged to explore answers on their own.

Theme 2 Visual scheme

Tools
Quality

Technology

Content

Platforms
Relevance
Organization
Collaboration

Axes key

Interaction

Autonomy

Responsibility
Community
Feedback
Purpose

Motivation

Assessment

Consistency
Progress

Topic 2 Text

Key factors for an effective digital learning experience

Digital learning goes beyond access to content. Including customization, interactivity, and continuous assessment enhances student motivation and understanding. These elements make the virtual environment a more formative space, fostering real and sustained progress.

Technology transforms learning, creating more dynamic, accessible, and personalized experiences.

+info

Topic 2 Gallery

These images show how technology redefines learning, connecting spaces, people, and resources in an innovative way.

Evaluation

Test what you've learned and reflect on your digital experience

Assessment

What is the key skill for success in virtual learning environments?

Assessment

Which of these images best represents an autonomous digital learning environment?

Assessment

Assessment

What is an important function of digital tools in education?

Summary

Learning with technology is more than using tools: it's taking control, adapting, and building a personalized educational experience.

Throughout this module, we explore how technology has profoundly transformed the way we access knowledge. We understand that digital learning not only involves using new tools but also adopting a different mindset: more autonomous, flexible, and personalized. We saw the importance of motivation and organization in virtual environments, as well as the key role of digital platforms in enriching the educational experience. Additionally, we reflect on the value of planning, self-assessment, and active participation to build a meaningful and tailored learning path. You are now better prepared to continue progressing, making conscious decisions about how and what to learn.

References

  • Discover how digital education is changing the world of learning.
  • Key tools to enhance your educational experience in virtual environments.
  • Study on the impact of technology on lifelong learning.
  • Practical guide to effectively organize your digital learning.

Do you have questions?

We are here to help you. If something was not clear or you want to delve deeper into any topic, don’t hesitate to contact us. Your curiosity is also part of the learning process.

Thank you for taking the course!

10

Evaluate your progress Reflect on what you have learned and how you learned it. Adjust what is necessary and acknowledge your progress. Learning is an ongoing process, not a final goal.

Reflect on your role In digital learning, you are the protagonist. Recognizing your autonomy and responsibility will help you move forward with more clarity, commitment, and purpose.

Rely on the community You're not alone. Use forums, tutors, classmates, or educational social networks to resolve doubts, share ideas, and stay connected.

Evaluate and adjust your path Take breaks to review your progress. Adjust what is necessary and celebrate your achievements. Learning also means adapting and improving on the go.

Gamification

It is the use of game elements (points, levels, challenges) in educational or professional contexts to increase user motivation and engagement with the content.

Manage your time and energy Use techniques like Pomodoro or to-do lists. Knowing when to stop is also part of learning: rest boosts productivity.

Define your objectives Set clear and achievable goals. Knowing what you want to accomplish gives you direction and allows you to measure your progress more clearly throughout the course.

Organize your learning Choose your resources, create a flexible schedule, and set priorities. Good planning allows you to progress without stress and make the most of each study moment.

Design your routine Set a flexible but consistent schedule. Including regular study moments in your week will make learning become part of your life.

Recognize the educational change Understand how digitalization has changed the way of teaching and learning. This context is the starting point for designing your own training experience.

Create your study space Organize a comfortable place with good connection and no distractions. An appropriate environment directly influences your concentration and performance.

Actively participate Comment, ask questions, collaborate. In a digital environment, interaction with others is also key to enriching understanding and maintaining motivation.

Learning Curve

It is the representation of the time and effort a person needs to acquire a new skill or knowledge. Well-structured content helps smooth this curve, making learning more accessible and less frustrating.

Choose your resources From videos to podcasts, articles, or forums. Explore and select the formats that best suit you and the content you will work with.

Discover the new landscape Explore how technology has transformed education. Understanding this change is key to adapting and making the most of the tools available in the digital environment.

Assess your current habits Review how you study today. Identify strengths and areas for improvement so that your transition to the digital environment is more effective and aligned with your personal style.

Active Learning

Methodology that places the student at the center of the process, encouraging their participation through practical exercises, debates, or problem-solving. It is more effective than simply presenting information.

Activate your motivation Motivation is the engine of learning. Connect with your interests, set clear goals, and visualize the personal and professional benefits of what you're about to learn.

Structurer et soutenir

L'IA possède des capacité d'analyse des contextes et des pattern textuels

  • Reformuler, synthétiser, clarifier des propos
  • Proposer des questions puissantes (pattern-based)
  • Aider à définir des objectifs (cadres type SMART)
  • Maintenir un fil logique dans la séance

Traiter l'information

Ce que l'IA pourrait faire

  • Analyser des verbatims (mots, thèmes, contradictions)
  • Identifier des patterns cognitifs ou linguistiques
  • Détecter des biais ou croyances limitantes (surface)

Traiter l'information

Ce que l'IA pourrait faire

  • Suggérer des angles de réflexion
  • Proposer des exercices ou outils
  • Simuler des scénarios (“et si…”)

Augmenter le coach

Ce que l'IA pourrait faire

  • Aide à la préparation de séance
  • Support entre les séances
  • Journal réflexif guidé
  • Feedback structuré