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Course Introduction Video

Saylor Academy

Created on March 27, 2026

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Welcome to ESL005Proficient English as a Second Language

My name is Ela Lynn; I’m one of the professors that helped develop this course. Doing business in English has its own set of guidelines and challenges. This course explains how and why business documents are used and what kind of terminology you can expect to see in business settings. This course is designed to prepare you to use Standard American English in professional settings and further develop reading and writing skills. In Unit 1, you'll learn to identify and explain the key features and uses of common business correspondence genres, including emails, memos, and reports. Unit 2 focuses on developing strategies to help you communicate effectively and professionally in English business contexts, ensuring your messages are clear, concise, and respectful. Finally, in Unit 3, you'll master the etiquette of writing polite, error-free business emails, helping you build a professional and positive impression in any workplace. By the end of the course, you'll be able to recognize different business writing styles and know when to use them. You can start by reviewing the course learning outcomes and the syllabus, you can find both on the left navigation panel. Let’s get started!

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Source and License: This work is licensed by Saylor Academy under a Creative Commons Attribution-NonCommercial-Sharealike 4.0 International License (CC BY-NC-SA 4.0). This content was created using Genially and Synthesia. AI-generated avatars and voices in this video were created using Synthesia and remain subject to Synthesia’s Terms of Service; these elements are not covered by the Creative Commons license. Synthesia trademarks and services remain the property of Synthesia. All Genially proprietary elements such as templates, themes, built-in assets, stock media, and other “Genially Content” remain subject to Genially’s Terms of Service and are not covered by this Creative Commons license. These elements must remain embedded in the course and cannot be reused or redistributed independently.

Source and License: This work is licensed by Saylor Academy under a Creative Commons Attribution-NonCommercial-Sharealike 4.0 International License (CC BY-NC-SA 4.0). This content was created using Genially and Synthesia. AI-generated avatars and voices in this video were created using Synthesia and remain subject to Synthesia’s Terms of Service; these elements are not covered by the Creative Commons license. Synthesia trademarks and services remain the property of Synthesia. All Genially proprietary elements such as templates, themes, built-in assets, stock media, and other “Genially Content” remain subject to Genially’s Terms of Service and are not covered by this Creative Commons license. These elements must remain embedded in the course and cannot be reused or redistributed independently.

AI Summary

This course introduces the fundamentals of using Standard American English in professional business settings. You will learn how to read, write, and communicate effectively in business contexts, focusing on common document types and professional etiquette. Here are some key takeaways:

  • Understand key business writing genres such as emails, memos, and reports.
  • Learn strategies to communicate clearly, concisely, and professionally in English.
  • Develop skills to write polite, error-free business correspondence.
  • Recognize when and how to apply different business writing styles to create a positive professional impression.
You can start by reviewing the course learning outcomes and the syllabus.