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CEO Test Frank Tornatore

Frank Tornatore

Created on March 24, 2026

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Transcript

CEO Test Frank Tornatore

Lets go !

Nigeria

Business: Crypto Casino Market: Nigeria (highly competitive betting market) Total Budget: $1,000,000 (12 months) Stage: Launch + Early Scale Market specifics: - Strong local competitors - Bonus-driven acquisition - High mobile usage - Fiat dominant, crypto growing - Payment instability risks

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Info

Part 1 How would you allocate the $ 1M across the business? Define departments, budget ($ and %), and justification considering the Nigerian market

Answer

PART 1 — Budget Allocation ($ 1M / 12 months)

1. Marketing & Acquisition — $450,000 (45%) Paid media (Meta, TikTok, Google): $180K Affiliates & influencers: $150K Bonuses & promotions: $120K Why: Nigeria is bonus-heavy + affiliate-driven. Without aggressive acquisition, is dificult to position in the market.

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Budget Allocation

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Budget Alocation

Product & Tech — $200,000 (20%) Platform dev, UX, mobile optimization Payment integrations (fiat + crypto redundancy) Why: Mobile-first + unstable payments → UX and reliability are critical differentiators.

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Payments & Fraud — $100,000 (10%)PSP integrations (multiple providers) Fraud prevention tools Payment ops team Why: Nigeria has high fraud + PSP instability risk → must invest early. Operations & Support — $100,000 (10%) 24/7 customer support KYC & compliance VIP & Retention — $80,000 (8%) VIP managers CRM tools Loyalty programs Why: Revenue in betting = top 5–10% users

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Operations & Support — $100,000 (10%) 24/7 customer support KYC & compliance 5. VIP & Retention — $80,000 (8%) VIP managers CRM tools Loyalty programs Why: Revenue in betting = top 5–10% users 6. Management & Admin — $70,000 (7%) Core leadership Legal & compliance

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PART 2 Team Structure

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Team Structure Launch (0–3 months) → Lean Team

Core hires: CEO / GM (1) Head of Marketing (1) Performance Marketer (2) Affiliate Manager (1) Product Manager (1) Developers (3–4) Payments Manager (1) Fraud Analyst (1) Customer Support (3–4)

A. Leadership (3 people) 1. General Manager / CEO (1) Owns P&L, strategy, execution Seniority: Senior / Director+ 2. Head of Marketing (1) Performance + affiliates + influencers Hands-on execution Seniority: Senior 3. Product / Tech Lead (1) Owns platform, UX, roadmap Seniority: Senior

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Team Structure Scale (4–12 months)

Add: CRM Manager + team (2) VIP Managers (2) Data Analyst (2) More support agents Compliance Officer Creative team (design + video)

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PART 3 Company Structure

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Reporting

Reporting: CEO → CMO (Marketing + Affiliates + CRM) → CTO (Product + Dev) → COO (Operations + Support + Payments) Most critical hires: Head of Marketing → drives revenue immediately Payments Lead → avoids business collapse Product Manager → ensures retention

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How do you compete in Nigeria? How do you handle bonus-heavy competitors? What do you avoid competing on?

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how to compete in nigeria

1. Understand the Reality First Nigeria is one of the most competitive betting markets globally: Users have multiple accounts across platforms Loyalty is low → value-driven behavior Market leaders dominate through: Strong distribution (affiliates) Fast payments Aggressive bonuses 👉 Key inside You are not entering a “brand war” — you are entering a performance war

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bonus stratergy

Avoid competing on: Unsustainable bonus wars High-risk users (bonus abuse)

. Bonus strategy: Not highest bonus → smart bonuses Cashback instead of upfront Wagering optimization Segmented offers

Reality: Market is bonus-driven and aggressive Strategy: Compete on: Speed of withdrawals Reliability Localized experience

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2. Core Strategy: Pillars of Competition

Disciplinas como el Visual Thinking facilitan la toma de notas visualmente ricas gracias al uso de imágenes, gráficas, infografías y dibujos sencillos. ¡Dale caña!

Reality:Market is bonus-driven and aggressive Strategy: Compete on: Speed of withdrawals Reliability Localized experience Bonus strategy: Not highest bonus → smart bonuses Cashback instead of upfront Wagering optimization Segmented offers Avoid competing on: Unsustainable bonus wars High-risk users (bonus abuse)

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Role of crypto

CONTINUAR

Target:20–30% of revenue in crypto within 12 months Why: Hedge against PSP failures Faster withdrawals = competitive advantage How to drive adoption: Crypto-only bonuses (+10–15%) Faster withdrawals messaging USDT focus (low volatility) Educate users simply (NOT technical)

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Budget Balance & Cuts

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Balanced focus:

If budget drops 30% → cut: Paid media (-40%) Bonuses (-25%) Delay hiring (non-critical roles)

Never cut: Payments Core product VIP retention

45% Growth 20% Product 20% Ops/Payments 15% Retention/Admin

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Burn & Profitability

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Monthly burn:

Profitability: → Month 9–12 Driven by: Reduced CAC VIP growth CRM efficiency

≈ $80K–$100K Revenue assumptions: Month 3: $50K/month Month 6: $150K/month Month 9: $300K/month

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Risk Handling

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risk handling

Regulatory change: Maintain flexible entity structure Shift traffic geographically if needed Keep crypto channel active

Revenue drop: Activate CRM campaigns Increase VIP incentives Reduce paid spend quickly.

PSP downtime: Always have 3–5 PSPs Push crypto instantly Communicate fast to users

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Decision Framework

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Decision Framework

Example mistake: Over-invested in paid traffic early without strong retention→ Result: high CAC, low LTV→ Fix: shifted focus to CRM + VIP → improved

¿Framework: Speed > perfection Use 70% data + 30% intuition Test → Measure → Scale E ROI

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People & Culture

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People & Culture

Culture: Performance-driven Fast execution Ownership mindset

Strong personalities: Align on data + goals No ego-driven decisions

Underperformers: Clear KPIs → 30–60 day improvement plan Replace fast if no improvement

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Leadership Scenarios

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Leadership Scenarios

VIP revenue drops: Immediate actions: Direct outreach Custom bonuses Identify churn reason

Product delays: Prioritize: Revenue-impact features first Balance: Launch MVP → iterate fast

CMO asks +40% budget: Ask for: Clear CAC/LTV proof Test plan Approve only incrementally

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Strategy & Self-Awareness

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Strategy & Self-Awareness

Why trust me with $1M: Proven experience managing multi-million revenue streams Deep understanding of VIP, retention, and global markets Balanced approach: growth + sustainability

¿Optimize for: → Survival first → then growth → then profit

Biggest blind spot: Over-scaling too early Solution: strict KPI discipline

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¡thank you!

frank.tornatore@gmail.com

INICIO

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