Want to create interactive content? It’s easy in Genially!

Get started free

Payment Process Guide

C Spire Training & Development

Created on March 24, 2026

Start designing with a free template

Discover more than 1500 professional designs like these:

Microlearning: Teaching Innovation with AI

Microlearning: Design Learning Modules

Video: Responsible Use of Social Media and Internet

Mothers Days Card

Momentum: First Operational Steps

Momentum: Employee Introduction Presentation

Mind Map: The 4 Pillars of Success

Explore all templates

Transcript

Fiber CRM - Payment Process Guide

Search for an account (in this example im searching by account name).

Made with Scribe - https://scribehow.com

Search for an account (in this example im searching by account name)

Made with Scribe - https://scribehow.com

Click Search

Made with Scribe - https://scribehow.com

Select the Account

Made with Scribe - https://scribehow.com

Click Make Payment

Made with Scribe - https://scribehow.com

Open Credit Card App Link:https://prodappa.pci.cspire.net/card-processing/login/avaya

Made with Scribe - https://scribehow.com

Type in your User ID

Made with Scribe - https://scribehow.com

Click Login

Made with Scribe - https://scribehow.com

Select Credit Card

Made with Scribe - https://scribehow.com

10

Fill out customer info.

Made with Scribe - https://scribehow.com

11

Click Submit to be provided the customer Token. Copy it.

Made with Scribe - https://scribehow.com

12

Navigate back to your CRM tab, input the amount, and click Paste Token.

Made with Scribe - https://scribehow.com

After pasting the token you will be able to click Submit to process payment. Afteryou will be provided a confirmation number to provide the customer or a declinemessage if the transaction was declined.

13

Made with Scribe - https://scribehow.com