SESSION 1
Communication & Emotional Intelligence
How you show up matters as much as what you do.
MCM Leadership Bootcamp · 60 min · 10 participants
What we will cover today
0–7 min
Icebreaker
Two truths and a lie: work edition
7–18 min
Teaching block
Communication style + IQ vs EQ
18–35 min
Activity
The Slack Message Debate
35–50 min
Reflection
Rate your own EQ
50–60 min
Closing + Kahoot
Validate & assign Slack video task
ICEBREAKER
7 minutes
Two Truths and a Lie
Work Edition
Share 3 work situations — one is a lie.
At least one statement must relate to communication or an emotional reaction at work.
IQ vs EQ — what's the difference?
IQ
EQ
Solve complex problems
Manage yourself under pressure
Learn fast
Read the room before reacting
Understand technical tasks
Build trust with others
Get hired for the role
Keep growing in the role
Leadership needs both — but EQ is where most people get exposed.
Communication style — what leadership looks like
Channel
Framing
✗ Post in Slack publicly
✗ Complain without a solution
✓ Message directly, privately
✓ Bring the concern + a suggestion
Timing
Audience
✗ React immediately with emotion
✗ Vent to teammates
✓ Pause — then respond with clarity
✓ Escalate to the right person
ACTIVITY
The Slack Message Debate
MCM wants to call out another district in Slack
MCM vents to teammates instead of addressing the manager
Patient becomes rude and hangs up after multiple attempts
Write the WRONG response. Then write the RIGHT one. Present both.
Reflection — Rate your own EQ
Self-awareness
Empathy
Do I know how I come across?
Do I read the situation before responding?
Regulation
Professional tone
Can I control my tone under pressure?
Do I communicate differently when stressed?
Share aloud: "My lowest score is ___ and here is why."
SLACK TASK
Your assignment
Record a 3–5 min video and post it in Slack.
"Describe a moment when HOW you communicated something mattered more than WHAT you said — and what you learned."
Keep it honest, specific, and conversational.
2–3 videos will be reviewed at the start of Session 2.
Then: KAHOOT → 5 questions, 7 minutes, let's see what you learned!
Session1_Communication_EQ.pptx
Cristina Villa
Created on March 24, 2026
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Transcript
SESSION 1
Communication & Emotional Intelligence
How you show up matters as much as what you do.
MCM Leadership Bootcamp · 60 min · 10 participants
What we will cover today
0–7 min
Icebreaker
Two truths and a lie: work edition
7–18 min
Teaching block
Communication style + IQ vs EQ
18–35 min
Activity
The Slack Message Debate
35–50 min
Reflection
Rate your own EQ
50–60 min
Closing + Kahoot
Validate & assign Slack video task
ICEBREAKER
7 minutes
Two Truths and a Lie
Work Edition
Share 3 work situations — one is a lie.
At least one statement must relate to communication or an emotional reaction at work.
IQ vs EQ — what's the difference?
IQ
EQ
Solve complex problems
Manage yourself under pressure
Learn fast
Read the room before reacting
Understand technical tasks
Build trust with others
Get hired for the role
Keep growing in the role
Leadership needs both — but EQ is where most people get exposed.
Communication style — what leadership looks like
Channel
Framing
✗ Post in Slack publicly
✗ Complain without a solution
✓ Message directly, privately
✓ Bring the concern + a suggestion
Timing
Audience
✗ React immediately with emotion
✗ Vent to teammates
✓ Pause — then respond with clarity
✓ Escalate to the right person
ACTIVITY
The Slack Message Debate
MCM wants to call out another district in Slack
MCM vents to teammates instead of addressing the manager
Patient becomes rude and hangs up after multiple attempts
Write the WRONG response. Then write the RIGHT one. Present both.
Reflection — Rate your own EQ
Self-awareness
Empathy
Do I know how I come across?
Do I read the situation before responding?
Regulation
Professional tone
Can I control my tone under pressure?
Do I communicate differently when stressed?
Share aloud: "My lowest score is ___ and here is why."
SLACK TASK
Your assignment
Record a 3–5 min video and post it in Slack.
"Describe a moment when HOW you communicated something mattered more than WHAT you said — and what you learned."
Keep it honest, specific, and conversational.
2–3 videos will be reviewed at the start of Session 2.
Then: KAHOOT → 5 questions, 7 minutes, let's see what you learned!