Want to create interactive content? It’s easy in Genially!

Get started free

Dutch - ENHANCE matrix

EAEA Office

Created on March 19, 2026

Start designing with a free template

Discover more than 1500 professional designs like these:

Customer Empathy Map

Squares Diagram

Customer Journey Map

HR Organizational Chart

SWOT PRO

Branching diagram

Fishbone Diagram

Transcript

The ENHANCE Matrix - The Netherlands

IMPACT: 5

Accessible and impactful

Impactful with challenges

RuimtevoorInvloed

Access: 12

Access: 4

Ervaringsraad

RefugeeHelp

Quality for me is... says the learner

Development company with Learning Lab

IMPACT: 1

Accessible with low impact

Significant challenges

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.

RefugeeHelp
General considerations
Short summary

RefugeeHelp is an online platform designed to meet the needs of refugees, providing them with information, interactive e-learnings, and community-driven resources to increase their self-sufficiency and integration into Dutch society.

What actions tend to silence learners' voices? Lack of systematic engagement and bureaucratic barriers can silence learners, particularly vulnerable groups such as those with limited access to technology. What practices encourage openness of learners' voices? Regular data collection, open suggestion boxes, and user feedback surveys promote openness in the process.

+ Read more

Key words

Development company with Learning Lab
General considerations
Short summary

Werkzaak Rivierenland is a development company commissioned by eight municipalities from locations in Tiel and Geldermalsen in The Netherlands, to support people who have difficulty finding or keeping a job without help. Werkzaak Rivierenland believes that everyone should be able to participate in society. Work is very important in this respect, because it gives self-confidence, social contacts and (financial) independence.

There are no indications that the learner's voice is being tried to be silenced. On the contrary. Practices that promote the openness of learners' voices are: Support in choice of learning pathways or programmes; Examine learners' learning needs and goals at intake and progress at regular mid-term reviews; Customised approach as much as possible with a mix of informal, non-formal or formal learning...

+ Read more

Key words

'Ruimte voor Invloed' (‘space for infuence’)
General considerations
Short summary

This initiative focuses on enhancing the influence of citizens on local policies through direct participation in citizen assemblies, public discussions, and through the use of mechanisms like the 'Uitdaagrecht' (Challenge Right), which allows citizens to take over municipal responsibilities in areas like green management or social services. The project aims to bridge the influence gap by involving a diverse range of community members, including those with limited previous opportunities for engagement.

What actions tend to silence learners' voices? Barriers to participation such as limited skills, time constraints, financial issues, physical limitations, and unknown locations are noted as significant obstacles. Additionally, a lack of trust in governmental processes can silence certain groups​

+ Read more

Key words

Quality for me is... says the learner
General considerations
Short summary

The research highlights the importance of integrating experiential experts—individuals with lived experiences of adult education—into the development and assessment processes. It discusses methodologies for involving these experts, the benefits of their participation, and provides recommendations for educational institutions to effectively collaborate with them. As a result of the research, the researchers published a Voice Map: a road map on what could be done on different stakeholder levels to take steps in implementing learner voice.

What actions tend to silence learners' voices? Lack of structured feedback processes, institutional resistance, and inadequate communication of results can silence learners. What practices encourage openness of learners' voices? Open forums, focus groups, and clear feedback channels encourage learners to express their views freely.

Key words

+ Read more

Ervaringsraad (Experience Council)
General considerations
Short summary

The Experience Council gathers experts with lived experience and professionals to advise on how to improve processes and systems for greater inclusion of people with limited basic skills. The council creates tools like tip sheets and films to help professionals work more effectively with these individuals, while also focusing on building trust and a safe environment for them.

What actions tend to silence learners' voices? Lack of systematic engagement and bureaucratic barriers can silence learners, particularly vulnerable groups such as those with limited access to technology. What practices encourage openness of learners' voices? Regular data collection, open suggestion boxes, and user feedback surveys promote openness in the process.

+ Read more

Key words