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Nicolás Torres
Created on March 17, 2026
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Protocolo de Llamadas Back Market
Nicolás Torres
Created on March 17, 2026
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Transcript
Protocolo de Llamadas Back Market
2. Verificacion de la cuenta.
1. Introducción de la llamada.
3. Escucha Activa y Empatía.
RecomendaciÓn
4. Revisión y resolución.
6. Cierre de la llamada.
5. Resolución y Confirmación.