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INH- Step by Step Process

Sean McGlade

Created on March 17, 2026

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Transcript

Step by Step Process

A typical agency pitch flow:

Decision to Pitch

Presentation Build

Research & Discovery

Creative Development

Win or Loss

Pitch Day

03

12

09

02

01

05

07

04

08

10

06

11

Pitch Kickoff (Internal)

RFP Issued

Media & Connections Planning

Strategy Development

Rehearsals

Follow-Up

Creative Development

Creative teams develop:

  • Early concepts
  • Taglines
  • Storyboards
  • Mood boards
  • Manifesto films
  • Prototype mockups
  • Key visuals

Not final work, just polished enough to show the idea.

Pitch Day

Agency presents to the client:

  • Live or virtual
  • Usually 60–120 minutes
  • Often includes chemistry checks and Q&A
  • Client evaluates strategy, creativity, and team fit

Nerves, adrenaline, and high stakes.

Media & Connections Planning

If relevant, the media team builds:

  • Recommended channels
  • Target audiences
  • Sample budget allocations
  • High-level media rationale

Shows how the idea reaches the right people.

Rehearsals

Teams practice:

  • Hand-offs between speakers
  • Storytelling delivery
  • Slide timing
  • Q&A responses

Good pitches are rehearsed. Great pitches are rehearsed A LOT.

Follow-Up

After the pitch:

  • Agencies send additional materials
  • Answer follow-up questions
  • Clarify thinking
  • Provide costs or revisions

This phase can sway the decision.

Presentation Build

Everything comes together:

  • Narrative flow
  • Visual layout
  • On-brand design
  • Speaker roles
  • Time checks

The pitch deck becomes a “show” more than a presentation.

RFP Issued (Request for Proposal)

The client sends an RFP or invites select agencies to pitch. This document outlines:

  • The business challenge
  • The scope of work
  • Budget range
  • Timeline
  • Requirements for the pitch

This is the official “we’re looking for a partner, show us what you can do” moment.

Pitch Kickoff (Internal)

If the agency accepts:

  • Leadership sets strategy
  • Pitch team is assembled (Strategy, Creative, Media, Production, Accounts)
  • Roles and workstreams are defined
  • Timelines are created

Strategy Development

The team builds a strong strategic foundation:

  • Problem definition
  • Audience POV
  • Key insights
  • Strategic narrative
  • Measurement approach

Strategy sets up Creative and Media for success.

Win or Loss

Client makes a decision:

  • One agency is awarded the business
  • Others receive a polite “thank you”
Ideally, the client provides feedback, but not all clients do. Winning a pitch can reshape an agency. Losing one can be a learning moment.

If your agency wins
  • Scope of work finalized
  • Fee negotiations
  • Legal review
  • Kickoff meeting
  • Transition from pitch team → working team

Decision to Pitch

Agencies evaluate whether the opportunity is worth pursuing:

  • Does it align with our expertise?
  • Is the budget realistic?
  • Do we have capacity?
  • Is the client a good cultural fit?
  • Can we win?

Not all RFPs are worth chasing. Some agencies walk away.

Research and Discovery

Teams dig in:

  • Market and competitive analysis
  • Audience insights
  • Cultural trends
  • Brand and category research

This phase shapes the thinking behind the pitch.