BADM-110 Module 1
Business Communication
Module 1 Overview
Chapter 1 Overview
Chapter 1 lays the groundwork for everything that makes professional communication work — breaking down how messages are built and received across written, verbal, and visual channels, and why choosing the right one matters. We explore channel richness, the flow of information through organizations (downward, upward, horizontally, and yes — even diagonally!), and how both formal and informal systems shape the way ideas move and land. And then there's the conversation we have to have — Generative AI. ✨ Powerful, efficient, and not going anywhere — but with real responsibility attached around authorship, accuracy, and confidentiality. Chapter 1 challenges us to use AI as a tool, not a replacement for our own voice and integrity — because at the end of the day, your professional reputation is built on your words. Own them.
AI Generate Podcast -- Chapter 1
Workplace Communication
BADM-110 Module 1 Slides
Chapter 1 Slides
Chapter 2 Slides
Chapter 3 Slides
Chapter 4 Slides
MATC Career Hub (Formerly JobShop)
Introduction to Linkedin
Additional Course Resources
BADM-110 Module 1
Marley Dodds
Created on March 16, 2026
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Transcript
BADM-110 Module 1
Business Communication
Module 1 Overview
Chapter 1 Overview
Chapter 1 lays the groundwork for everything that makes professional communication work — breaking down how messages are built and received across written, verbal, and visual channels, and why choosing the right one matters. We explore channel richness, the flow of information through organizations (downward, upward, horizontally, and yes — even diagonally!), and how both formal and informal systems shape the way ideas move and land. And then there's the conversation we have to have — Generative AI. ✨ Powerful, efficient, and not going anywhere — but with real responsibility attached around authorship, accuracy, and confidentiality. Chapter 1 challenges us to use AI as a tool, not a replacement for our own voice and integrity — because at the end of the day, your professional reputation is built on your words. Own them.
AI Generate Podcast -- Chapter 1
Workplace Communication
BADM-110 Module 1 Slides
Chapter 1 Slides
Chapter 2 Slides
Chapter 3 Slides
Chapter 4 Slides
MATC Career Hub (Formerly JobShop)
Introduction to Linkedin
Additional Course Resources