This is the final financial bridge before the client arrives in-country. This stage is triggered either when the Concierge has successfully gathered all required client information OR when we hit the T-45 days before the balance due date. Note: All balances are due 90 days prior to departure. If your client books within 90 days, we take full payment.
Who is doing what?
Travel Designers
Operations
Concierge
T-14 days before balance due: Send Final Balance reminder email and payment link to the client. Confirm the insurance details. On balance due date: Confirm if balance is paid. 6 Weeks before Travel: Prepare personalised Welcome Notes for all properties.
Assists if any major changes to the trip occur.
No action at this stage.
Awaiting final balance 2
Elise Brewster
Created on March 11, 2026
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Transcript
This is the final financial bridge before the client arrives in-country. This stage is triggered either when the Concierge has successfully gathered all required client information OR when we hit the T-45 days before the balance due date. Note: All balances are due 90 days prior to departure. If your client books within 90 days, we take full payment.
Who is doing what?
Travel Designers
Operations
Concierge
T-14 days before balance due: Send Final Balance reminder email and payment link to the client. Confirm the insurance details. On balance due date: Confirm if balance is paid. 6 Weeks before Travel: Prepare personalised Welcome Notes for all properties.
Assists if any major changes to the trip occur.
No action at this stage.