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Hotspot - Personalised Call Routing Reporting

Academy Admin

Created on March 6, 2026

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Transcript

Date Selector

Use the date selector to configure your desired report

Day by Day Activity

This table displays information on how many patients visited the Queue Position Webpage as well as the number of clicks on URLS and the Cancel Callback button.

URL Activity

The URL Activity section will show how many clicks each of your embedded links received which will help you understand which links your patients are most interested in.