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Staff

Bee Walker

Created on March 6, 2026

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Transcript

Staff

Training

Let's go!

By Bobby, Szymon and Bea

What is Staff Training

Staff training is the process of teaching employees the skills, knowledge, and behaviours needed to perform their jobs effectively. Training helps staff:

  • Understand their role
  • Work safely and correctly
  • Follow company procedures
  • Respond to problems or emergencies

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How staff training improves resilience

Reduces Human Error - Training helps staff understand how to use the systems safely and correctly (e.g. strong passwords or recognising phishing emails). Improves Response to Incidents - If staff are well-trained, they can correctly and efficiently respond to threats (e.g. cyberattacks or system failures). Ensures correct use of system - Staff who are well-trained on the systems are less likely to make mistakes or errors (e.g. accidently deleting or corrupting data).

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How procedures improve resilience

Consistency - Everyone follows the same steps, reducing mistakes and ensuring critical tasks are completed properly. Faster Recovery - Documented procedures mean staff can quickly restore systems or data during failure instead of trying to figure out what to do. Standard Operating Procedures (SOPs) - Give clear instructions for tasks, such as back-ups or disaster recovery. Safer System Changes - Procedures like risk assessments or tresting reduce the chance that new systems or updates will cause failures.

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Answer

Question

Regular training ensures staff stay up to date with new security threats, technologies, and policies.

How can regular staff refresher training improve resilience?

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The ability of employees or organisations to adapt, respond, and recover from challenges or unexpected situations.

Teaching employees the skills, knowledge, and behaviours needed to perform their job effectively and safely.

A step-by-step set of instructions that explains how tasks should be carried out consistently and safely.

Staff Training

Workplace Resilience

Procedure

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Benny is trying to think of a new password. He chooses Dog123. This is not a safe password.

This is Benny. He works for a very important company, saving lives daily.

Dogs don't drink coffee. He's saving this cup for a friend.

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Staff Procedures

Password Requirements & 2FA

Data Encryption

Correctly Configured Firewalls

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Thank you!

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