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Health & Social Care Project

NICOLE CRESTANI

Created on February 27, 2026

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Transcript

Crestani Nicole 5H

Health & Social Care Project

Silent Voices – Trauma-Informed Communication for Refugees

START

speech and lenguage therapist

Main responsabilities:

Assess communication needsCreate alternative tools Implementation and Monitoring of InterventionInterdisciplinary collaboration

The client: Amina

  • 19-year-old refugee
  • She experienced a lot of upsetting experience
  • Many challenges
  • PTSD

Posttraumatic Stress Disorder

  • Psychological disorder caused by a traumatic event
  • 3 type of exposure
  • 3 main symptom clusters
  • Silent for Amina= protection; not inability

Multi-Professional Team Approach

Coordinated Intervention

  • Speech and Language Therapist
  • Clinical Psychologist (EMDR)
  • Social Worker
  • Doctor or Psychiatrist

BARRIERS TO INCLUSION

  • Communication barriers
  • Psychological barriers
  • Social barrier

Needs analysis

Observation

Final check

Implementation

Healthcare system and erikson

Medical record and behaviour

PROJECT PHASES

Silent Voices Communication Passport

  • Personalized visual communication tool
  • It adapts the system to the patient
  • AAC?

Structure

Thank you for your time and consideration