Correct!If the booking was made within 24 hours, did the employee confirm the therapist's gender at the time of booking and was this adhered to?
Next
QUESTION 2 of 7
Correct!On arrival to the spa, did the employee confirm the guest's appointment details (i.e. type and length of treatment)?
Next
QUESTION 3 of 7
Correct!Did the therapist greet the guest and introduce themselves?
Next
QUESTION 4 of 7
Correct!Did the therapist carry out a personal health consultation or review the guest's health form, where applicable, prior to the treatment?
Next
QUESTION 5 of 7
Correct!If the therapist was not available at the booking time, was an apology subsequently offered?
Next
QUESTION 6 of 7
Correct!Did the therapist ensure that the guest was comfortable and that the room temperature was acceptable before commencing with the treatment?
Next
QUESTION 7 of 7
Correct!Upon completion of the treatment, did the therapist ascertain the guest's satisfaction and provide post-treatment advice (i.e. drink lots of water, skin care advice, etc.)?
Spa Reservations & Treatment Quiz
Alec Stanfeld
Created on February 27, 2026
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Transcript
Spa Reservations & Treatment Quiz
QUESTION 1 of 7
Correct!If the booking was made within 24 hours, did the employee confirm the therapist's gender at the time of booking and was this adhered to?
Next
QUESTION 2 of 7
Correct!On arrival to the spa, did the employee confirm the guest's appointment details (i.e. type and length of treatment)?
Next
QUESTION 3 of 7
Correct!Did the therapist greet the guest and introduce themselves?
Next
QUESTION 4 of 7
Correct!Did the therapist carry out a personal health consultation or review the guest's health form, where applicable, prior to the treatment?
Next
QUESTION 5 of 7
Correct!If the therapist was not available at the booking time, was an apology subsequently offered?
Next
QUESTION 6 of 7
Correct!Did the therapist ensure that the guest was comfortable and that the room temperature was acceptable before commencing with the treatment?
Next
QUESTION 7 of 7
Correct!Upon completion of the treatment, did the therapist ascertain the guest's satisfaction and provide post-treatment advice (i.e. drink lots of water, skin care advice, etc.)?
Next
Quiz completed!