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Istituto Professionale di Stato per l'Enogastronomia e l'Ospitalità Alberghiera "S. Savioli" di Riccione

Patrizia Scorpaniti

Created on February 25, 2026

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Transcript

Istituto Professionale di Stato per l'Enogastronomia e l'Ospitalità Alberghiera "S. Savioli" di Riccione

Classe 1 Q quadriennale

Start

L'arte dell'accoglienza

+INFO

Accoglienza nel turismo

Empatia e Assertività

La comunicazione

L'arte dell'accoglienza

+ info

+ info

+ info

La comunicazione telefonica

Sapersi presentare

La comunicazione al front office

+ info

+ info

+ info

Accoglienza nel turismo

Empatia e Assertività

La comunicazione

+ info

+ info

+ info

La comunicazione telefonica

Sapersi presentare

La comunicazione al front office

+ info

+ info

+ info

la comunicazione non verbale

LA comunicazione verbale

+ info

+ info

Lorem ipsumdolor sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis iaculis sit amet lectus nec accumsan. Quisque consectetur at arc rutrum.

Lorem ipsum dolor

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis iaculis sit amet lectus nec accumsan.

+ info

+ info

oti umane

giene personale

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis iaculis sit amet lectus nec accumsan.

+ info

+ info

sapersi presentare

Lorem ipsumdolor sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer maximus ultrices rutrum. Phasellus malesuada lectus velit, eget semper odio blandit in.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis iaculis sit amet lectus nec accumsan. Quisque consectetur at arc rutrum.

Lorem ipsum dolor

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis iaculis sit amet lectus nec accumsan.

+ info

+ info

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La comunicazione instaurare una relazione e una partecipazione

https://learningapps.org/view9156407

  • instaurare

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"accogliere": dal latino accolligere, significa cogliere, raccogliere. L'accoglienza è un atteggiamento di apertura verso gli altri, di disponibilità all'ascolto, di empatia e di capacità di condividere qualcosa di proprio. esistono diverse modalità di accogliere, dipende dal contesto, dal luogo e dalle persone coinvolte

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La comunicazione instaurare una relazione e una partecipazione

https://learningapps.org/view9156407

  • instaurare

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  • Visit the Analytics settings;
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"accogliere": dal latino accolligere, significa cogliere, raccogliere. L'accoglienza è un atteggiamento di apertura verso gli altri, di disponibilità all'ascolto, di empatia e di capacità di condividere qualcosa di proprio. esistono diverse modalità di accogliere, dipende dal contesto, dal luogo e dalle persone coinvolte