3rdLesson
Conversational Business English lessons
start
Introduction
Warm Up
Tell me about a time when something went wrong at work. What does a good day at work look like for you?What is the most difficult task at work that you have ever had to manage?
01
You have 2 minutes to describe the situation. Describe it in a way so that someone who isn't in your career could still understand.Whenever the timer goes off, you can wrap up your final sentence.
Explaining Past WorkOutcomes
Pick one situation in your career where you had to handle multiple priorities under pressure.
01
Reflecting on the exercise
Did you struggle with any phrases or words during the exercise?Do you wish you had said anything differently?
01
Reflecting on the exercise
In the situation you described:What was your objective?What was the problem you faced? What was the solution you provided?What was the result?
01
This time, write out what you want to say first and describe it in the following format / order:- The Goal or Objective- The Problem - The Solution - The Result
Explaining Past WorkOutcomes
Re-explain the same situation you described before where you had to handle multiple priorities under pressure.
01
You have 2 minutes to give an update as if you are speaking to senior leadership. For this scenario, propose a solution in which there is disagreement amongst the team on an important decision.Whenever the timer goes off, you can wrap up your final sentence.
Team ConflictResolution
Scenario: Your team can't decide on a major decision that will impact the project you are working on. You are asked to find a solution.
01
Reflecting on the exercise
Did you struggle with any phrases or words during the exercise?Do you wish you had said anything differently?
01
Reflecting on the exercise
In the situation you described:What was your objective?What was the problem you faced? What was the solution you provided?What was the result?
01
You have 2 minutes to give an update as if you are speaking to senior leadership. For this scenario, propose a solution in which there is disagreement amongst the team on an important decision.Whenever the timer goes off, you can wrap up your final sentence.
Team ConflictResolution
Scenario: Your team can't decide on a major decision that will impact the project you are working on. You are asked to find a solution.
02
Interview Practice
Answer the following questions as you would if you were speaking with an interviewer.- What do you value most in your coworkers that you collaborate with?
- How do you prevent errors at work?
- How do you communicate bad news to leadership or stakeholders?
02
Interview Practice
Answer the following questions as you would if you were speaking with an interviewer.- You discover unusual outbound traffic from a critical server. What would you do to address it?
- An employee reports clicking on a phishing link, but says that nothing happened. How would you proceed?
- You identify a risk but leadership views it as "low priority." How do you handle it?
- A firewall rule was accidentally removed, exposing an internal system. What do you do?
01
Vocabulary Practice
We will review the following words below and their meanings. Use the 4 words to create sentences about your work.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Root Cause
Turnaround time
Capacity
Prioritize
Escalate
Compliance
Cross-functional
Streamline
Stakeholder
Bottleneck
Workflow
Backlog
Title
Title
Title
Title
To focus on something, because it is important
To raise a concern to someone in a leadership position
A team's ability to complete a project in a certain amount of time
Following company procedures and rules
The reason for something or the source of a problem
To make things more efficient
A key person who is important to a project
A challenge or obstacle
The process that someone follows
A list of work that needs to be finished
Write a brief description here
Write a brief description here
Write a brief description here
Write a brief description here
Work that is collaborative or works across departments
How long it takes to complete a task
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
03
Progress
What is one example of a sentence or word you learned today that you now feel you could use at work?
08
Thank you!
See you in the next lesson :)
Jonathan's 3rd Lesson | Preply (50 min)
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Transcript
3rdLesson
Conversational Business English lessons
start
Introduction
Warm Up
Tell me about a time when something went wrong at work. What does a good day at work look like for you?What is the most difficult task at work that you have ever had to manage?
01
You have 2 minutes to describe the situation. Describe it in a way so that someone who isn't in your career could still understand.Whenever the timer goes off, you can wrap up your final sentence.
Explaining Past WorkOutcomes
Pick one situation in your career where you had to handle multiple priorities under pressure.
01
Reflecting on the exercise
Did you struggle with any phrases or words during the exercise?Do you wish you had said anything differently?
01
Reflecting on the exercise
In the situation you described:What was your objective?What was the problem you faced? What was the solution you provided?What was the result?
01
This time, write out what you want to say first and describe it in the following format / order:- The Goal or Objective- The Problem - The Solution - The Result
Explaining Past WorkOutcomes
Re-explain the same situation you described before where you had to handle multiple priorities under pressure.
01
You have 2 minutes to give an update as if you are speaking to senior leadership. For this scenario, propose a solution in which there is disagreement amongst the team on an important decision.Whenever the timer goes off, you can wrap up your final sentence.
Team ConflictResolution
Scenario: Your team can't decide on a major decision that will impact the project you are working on. You are asked to find a solution.
01
Reflecting on the exercise
Did you struggle with any phrases or words during the exercise?Do you wish you had said anything differently?
01
Reflecting on the exercise
In the situation you described:What was your objective?What was the problem you faced? What was the solution you provided?What was the result?
01
You have 2 minutes to give an update as if you are speaking to senior leadership. For this scenario, propose a solution in which there is disagreement amongst the team on an important decision.Whenever the timer goes off, you can wrap up your final sentence.
Team ConflictResolution
Scenario: Your team can't decide on a major decision that will impact the project you are working on. You are asked to find a solution.
02
Interview Practice
Answer the following questions as you would if you were speaking with an interviewer.- What do you value most in your coworkers that you collaborate with?
- How do you prevent errors at work?
- How do you communicate bad news to leadership or stakeholders?
02
Interview Practice
Answer the following questions as you would if you were speaking with an interviewer.- You discover unusual outbound traffic from a critical server. What would you do to address it?
- An employee reports clicking on a phishing link, but says that nothing happened. How would you proceed?
- You identify a risk but leadership views it as "low priority." How do you handle it?
- A firewall rule was accidentally removed, exposing an internal system. What do you do?
01
Vocabulary Practice
We will review the following words below and their meanings. Use the 4 words to create sentences about your work.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Root Cause
Turnaround time
Capacity
Prioritize
Escalate
Compliance
Cross-functional
Streamline
Stakeholder
Bottleneck
Workflow
Backlog
Title
Title
Title
Title
To focus on something, because it is important
To raise a concern to someone in a leadership position
A team's ability to complete a project in a certain amount of time
Following company procedures and rules
The reason for something or the source of a problem
To make things more efficient
A key person who is important to a project
A challenge or obstacle
The process that someone follows
A list of work that needs to be finished
Write a brief description here
Write a brief description here
Write a brief description here
Write a brief description here
Work that is collaborative or works across departments
How long it takes to complete a task
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
01
This Or THAT Exercise
03
Progress
What is one example of a sentence or word you learned today that you now feel you could use at work?
08
Thank you!
See you in the next lesson :)