11thLesson
Conversational Business English lessons
start
Introduction
Warm UP
Situation: You win a free airplane ticket to travel abroad, but you must make the following decisions and explain why you made the choices you made.
- One really long direct flight to your destination OR 3 connection flights?
- Traveling alone OR traveling with a stranger?
- No luggage at all OR no phone for the entire trip?
- Why did you make these choices?
- What impact would these choices have on your trip?
01
Airport Situations
Imagine you are traveling and are faced with the situations on the right. Give a response that does the following:- Explain the situation. - Try to propose a solution or negotiate. - Aim to sound confident and calm in your response.
What's a movie or tv show that you have enjoyed recently? What it's about?
If you could live anywhere in the world for a year, where would you live? Why?
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
What is your favorite comfort food?
Your suitcase weighs 10kg too much.
The staff says that your ticket is not valid.
Title
Your name is spelled wrong on your ticket
Write a brief description here
Introduction
Travel Stories
Practice sharing travel stories the way you would with someone you meet on your trip.
- Where have you traveled?
- What is the worst traveling experience you have had?
- What is the best traveling experience you have had?
- What did you learn from those experiences?
01
Conversational Practice
Pick one of the categories below and respond to the question on the opposite side.
What's a movie or tv show that you have enjoyed recently? What it's about?
If you could live anywhere in the world for a year, where would you live? Why?
What impacts do you think AI will have on the future?
Tell me about a time you had a mis-understanding.
Describe an experience that changed how you think about something.
If you could master any skill immediately, what would it be? And why?
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Is failure necessary for success? Why or why not?
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
What is your favorite comfort food?
Is honesty always the best policy?
Sharing Opinions
Small Talk
Storytelling
Sharing Opinions
Small Talk
Storytelling
Title
Title
Title
Small Talk
Sharing Opinions
Storytelling
Write a brief description here
Write a brief description here
Write a brief description here
Leadership Principles
Leadership Principles
In this section, we are going to review some leadership principles and engage in conversational practice based upon the each principle.
Leadership Principles
Customer-Centric
Definition: Prioritize the customer’s needs in every decision, seeking to understand their problems deeply and deliver real, lasting value.How do you aim to be customer-centric in your work?
Leadership Principles
Ownership
Definition: Taking responsibility for your projects and initiatives and owning your mistakes.Tell me about a time you demonstrated ownership in your work.
Leadership Principles
Simplify
Definition: Eliminate unnecessary complexity. Design solutions, processes, and communication that are clear, efficient, and easy to execute.How do you simplify processes at work?
Leadership Principles
Learn & Be Curious
Definition: Continuously seek new knowledge, feedback, and perspectives. Challenge assumptions and actively pursue growth.How do you aim to learn and be curious in your work?
Leadership Principles
Develop your Team
Definition: Invest in others’ growth by coaching, mentoring, providing feedback, and creating opportunities that expand their skills and confidence.How do you aim to develop your team?
Leadership Principles
BIAS FOR Action
Definition: Prioritizing action and execution rather than overthinking a problem. Choose progress over perfection to drive momentum.Tell me about a time when you had a bias for action.
Leadership Principles
TrustWorthiness
Definition: Act with integrity, transparency, and reliability. Keep commitments and earn confidence through consistent ethical behavior.Tell me about a time when you had to earn trust.
Leadership Principles
Deliver results
Definition: Focus on achieving meaningful outcomes. Set clear goals, follow through, and overcome obstacles to meet commitments.How do you deliver results in your work?
Leadership Principles
Reflection
Which leadership principles fit your background in Product Design the best?Which leadership principles do you struggle the most to explain?Share a Star Story and highlight which leadership principle it represents the best.
Progress
What leadership skill can you better describe now?Which leadership skill do you think you still need to practice discussing?
At Home Practice
For each of your Star Stories you shared, pick 2 leadership principles that apply to each story. Practice describing the stories as they relate to the leadership principles.
08
Thank you!
See you in the next lesson :)
Santiago's 11th Lesson | Preply (50 min)
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Transcript
11thLesson
Conversational Business English lessons
start
Introduction
Warm UP
Situation: You win a free airplane ticket to travel abroad, but you must make the following decisions and explain why you made the choices you made.
01
Airport Situations
Imagine you are traveling and are faced with the situations on the right. Give a response that does the following:- Explain the situation. - Try to propose a solution or negotiate. - Aim to sound confident and calm in your response.
What's a movie or tv show that you have enjoyed recently? What it's about?
If you could live anywhere in the world for a year, where would you live? Why?
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
What is your favorite comfort food?
Your suitcase weighs 10kg too much.
The staff says that your ticket is not valid.
Title
Your name is spelled wrong on your ticket
Write a brief description here
Introduction
Travel Stories
Practice sharing travel stories the way you would with someone you meet on your trip.
01
Conversational Practice
Pick one of the categories below and respond to the question on the opposite side.
What's a movie or tv show that you have enjoyed recently? What it's about?
If you could live anywhere in the world for a year, where would you live? Why?
What impacts do you think AI will have on the future?
Tell me about a time you had a mis-understanding.
Describe an experience that changed how you think about something.
If you could master any skill immediately, what would it be? And why?
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Is failure necessary for success? Why or why not?
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
What is your favorite comfort food?
Is honesty always the best policy?
Sharing Opinions
Small Talk
Storytelling
Sharing Opinions
Small Talk
Storytelling
Title
Title
Title
Small Talk
Sharing Opinions
Storytelling
Write a brief description here
Write a brief description here
Write a brief description here
Leadership Principles
Leadership Principles
In this section, we are going to review some leadership principles and engage in conversational practice based upon the each principle.
Leadership Principles
Customer-Centric
Definition: Prioritize the customer’s needs in every decision, seeking to understand their problems deeply and deliver real, lasting value.How do you aim to be customer-centric in your work?
Leadership Principles
Ownership
Definition: Taking responsibility for your projects and initiatives and owning your mistakes.Tell me about a time you demonstrated ownership in your work.
Leadership Principles
Simplify
Definition: Eliminate unnecessary complexity. Design solutions, processes, and communication that are clear, efficient, and easy to execute.How do you simplify processes at work?
Leadership Principles
Learn & Be Curious
Definition: Continuously seek new knowledge, feedback, and perspectives. Challenge assumptions and actively pursue growth.How do you aim to learn and be curious in your work?
Leadership Principles
Develop your Team
Definition: Invest in others’ growth by coaching, mentoring, providing feedback, and creating opportunities that expand their skills and confidence.How do you aim to develop your team?
Leadership Principles
BIAS FOR Action
Definition: Prioritizing action and execution rather than overthinking a problem. Choose progress over perfection to drive momentum.Tell me about a time when you had a bias for action.
Leadership Principles
TrustWorthiness
Definition: Act with integrity, transparency, and reliability. Keep commitments and earn confidence through consistent ethical behavior.Tell me about a time when you had to earn trust.
Leadership Principles
Deliver results
Definition: Focus on achieving meaningful outcomes. Set clear goals, follow through, and overcome obstacles to meet commitments.How do you deliver results in your work?
Leadership Principles
Reflection
Which leadership principles fit your background in Product Design the best?Which leadership principles do you struggle the most to explain?Share a Star Story and highlight which leadership principle it represents the best.
Progress
What leadership skill can you better describe now?Which leadership skill do you think you still need to practice discussing?
At Home Practice
For each of your Star Stories you shared, pick 2 leadership principles that apply to each story. Practice describing the stories as they relate to the leadership principles.
08
Thank you!
See you in the next lesson :)