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Komunikacija: skill za življenje

tanja valentic

Created on February 23, 2026

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Transcript

Komunikacija: skill za življenje

Komunikacija

  • Komunikacija = kako povemo + kako drugi razumejo
  • Ni samo govorjenje
  • Je veščina, ki se jo učimo
Cilj: povedati jasno in spoštljivo

Kaj vpliva na komunikacijo

  • besede
  • ton glasu
  • obraz, telo
  • interpretacija
Nesporazumi so normalni

Verbalna in neverbalna komunikacija

Verbalna komunikacija = besede, ki jih rečemo ali napišemo.Pomaga razložiti informacije, vprašanja in mnenja.

Neverbalna komunikacija = ton glasu, obraz, drža, pogled, geste. Pogosto vpliva na to, kako drugi razumejo sporočilo.

Če se besede in govorica telesa ne ujemajo, ljudje bolj verjamejo neverbalnemu delu.

Tipi komunikacije

Pasivna: nič ne rečem Agresivna: povem napadalno Asertivna: povem jasno in spoštljivo

PASIVNA KOMUNIKACIJA

Pasivna komunikacija pomeni, da svojih misli, potreb ali težav ne povemo, tudi ko nas nekaj moti. Pogosto se izogibamo vprašanjem, ker nas je strah reakcije ali ocene.Značilnosti:

  • tišina, umikanje
  • “v redu je”, čeprav ni
  • ne vprašam, ko ne razumem
  • težko rečem ne

Primeri:

  • “Saj bom že sam.” (čeprav ne razumeš)
  • ne vprašaš profesorja, ko snov ni jasna
  • pustiš, da drugi odločajo pri skupinskem delu
  • rečeš “ni važno”, čeprav ti je

AGRESIVNA KOMUNIKACIJA

Agresivna komunikacija pomeni, da svoje misli izrazimo na napadalen način, brez upoštevanja drugega. Pogosto se pojavi, ko smo frustrirani ali pod stresom.Značilnosti:

  • obtoževanje
  • povzdignjen ton
  • prekinjanje
  • posploševanje (“vedno”, “nikoli”)
Primeri:
  • “To je neumno.”
  • “Vi me ne marate.”
  • “Vedno dobim slabo oceno.”
  • “Zakaj tega sploh razlagate?”

ASERTIVNA KOMUNIKACIJA

Asertivna komunikacija pomeni, da jasno povemo, kaj mislimo ali potrebujemo, hkrati pa ostanemo spoštljivi do sogovornika. Značilnosti:

  • jasni stavki
  • konkretna vprašanja
  • spoštljiv ton
  • prevzemanje odgovornosti
Primeri (šola):
  • “Ne razumem tega koraka, lahko razložite še enkrat?”
  • “Lahko dobim en primer za vajo?”
  • “Ali sem prav razumel?”
  • “Potrebujem še malo razlage.”

Kakšen je tvoj stil komunikacije?

Preštej odgovore:največ A → pasivni stil največ B → agresivni stil največ C → asertivni stil

Večina ljudi uporablja kombinacijo stilov. Stil se spreminja glede na situacijo. Cilj ni popolnost, ampak več asertivnosti.

Komunikacija in stress

stress → manj govorimo ali reagiramo impulzivnonejasnost poveča stres jasnost ga zmanjša

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Video

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Process

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Step 01

Step 02

Step 03

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Process

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Step 1

Step 2

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The learning pyramid

How do we learn?

Lecture

5%

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05

10%

Reading

Audiovisual

20%

Demonstration

30%

Discussion

50%

Practice doing

75%

95%

Teach others

Process

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Step 1

Step 2

Step 3

Step 4

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Comparison

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Timeline

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1990

2010

2030

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2000

2020

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Timeline

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1990

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2000

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2010

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2020

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2030

Map

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Data

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71%

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  • Lorem ipsum dolor
  • Consecter adipiscing

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Team

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Name

Name

Name

Name

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Team

Thanks!

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