Module 6
Sample Conversations
Module 6
Sample Responses
Let's share some sample coversations that we can have that are helpful in understanding how to engage effectively. Review the statements you might encounter and click to reveal an effective sample response.
Start
Module 6
You respond...
A person says...
“It sounds like you see the harm it’s causing, but right now, the idea of treatment feels like too much.”
“I know using heroin is bad for me, but I’m just not ready to get treatment.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“You’ve had a tough experience before, and you don’t want to go through that pain again.”
“Yeah. I’ve been through a lot, and I’m not sure I can handle going through withdrawal again.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“So part of you wants things to change, but another part is afraid of what that change might be like.”
"It’s just easier to keep things the way they are for now.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“It sounds like you can imagine a time when you will want to stop. What do you think might need to happen before you feel ready?”
“I do want to stop, just… not yet.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“It sounds like you’ve really tried before, and it was disappointing when it didn’t work out.”
“I’ve tried treatment before, but it didn’t help.”
What's my response?
Consider this
Start Over
Your Response..
As you think about what to say next, consider reflection again, but this time acknowledge you understand (and appreciate) what they went through before.
Your Response..
Its normal for us to get into a discussion about what life will be like for them if they keep using heroin. I encourage keeping with reflective listening, and see what happens next.
Your Response..
As you think about what to say next, consider reflection again, but this time acknowledge you understand (and appreciate) what they went through before.
Your Response..
Oftentimes, people express discouragement or low confidence after a past failed attempt at recovery. The key is to respond with empathy, validation, and hope, while reinforcing autonomy and the belief they can succeed.
Your Response..
Let’s keep at reflective listening and encouraging continued conversation…encourage the person to keep talking about changing. Why not? It’s worth a try, right?
Your Response..
Your response is an example of simple reflection. It shows understanding but without any judgment.
Your Response..
Oftentimes, people express discouragement or low confidence after a past failed attempt at recovery. The key is to respond with empathy, validation, and hope, while reinforcing autonomy and the belief they can succeed.
Module 6 - Sample Conversations
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Transcript
Module 6
Sample Conversations
Module 6
Sample Responses
Let's share some sample coversations that we can have that are helpful in understanding how to engage effectively. Review the statements you might encounter and click to reveal an effective sample response.
Start
Module 6
You respond...
A person says...
“It sounds like you see the harm it’s causing, but right now, the idea of treatment feels like too much.”
“I know using heroin is bad for me, but I’m just not ready to get treatment.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“You’ve had a tough experience before, and you don’t want to go through that pain again.”
“Yeah. I’ve been through a lot, and I’m not sure I can handle going through withdrawal again.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“So part of you wants things to change, but another part is afraid of what that change might be like.”
"It’s just easier to keep things the way they are for now.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“It sounds like you can imagine a time when you will want to stop. What do you think might need to happen before you feel ready?”
“I do want to stop, just… not yet.”
What's my response?
Consider this
Module 6
You respond...
A person says...
“It sounds like you’ve really tried before, and it was disappointing when it didn’t work out.”
“I’ve tried treatment before, but it didn’t help.”
What's my response?
Consider this
Start Over
Your Response..
As you think about what to say next, consider reflection again, but this time acknowledge you understand (and appreciate) what they went through before.
Your Response..
Its normal for us to get into a discussion about what life will be like for them if they keep using heroin. I encourage keeping with reflective listening, and see what happens next.
Your Response..
As you think about what to say next, consider reflection again, but this time acknowledge you understand (and appreciate) what they went through before.
Your Response..
Oftentimes, people express discouragement or low confidence after a past failed attempt at recovery. The key is to respond with empathy, validation, and hope, while reinforcing autonomy and the belief they can succeed.
Your Response..
Let’s keep at reflective listening and encouraging continued conversation…encourage the person to keep talking about changing. Why not? It’s worth a try, right?
Your Response..
Your response is an example of simple reflection. It shows understanding but without any judgment.
Your Response..
Oftentimes, people express discouragement or low confidence after a past failed attempt at recovery. The key is to respond with empathy, validation, and hope, while reinforcing autonomy and the belief they can succeed.