Personal tensions combined with clashes over fundamental beliefs or principles. This involves clashes with different ways of working, communication styles, ethical or quality standards or emotions, trust issues or perceived competition. This might include disagreements about transparency, how to handle sensitive issues or client management. Working through relationship conflicts constructively can lead to stronger relationships and higher team performance.
Task Conflict
Disagreements about the work itself, the approach, strategy, tactics or deliverables. This might include debates about campaign direction, messaging or which media outlet to target. Task conflict can be productive when it leads to better solutions.
Resources Conflict
Disputes arising from limited or competing resources, including budget, time, staff or tools. This emerges when there’s not enough to go round, insufficient scope, unrealistic timelines or understaffing. Resource scarcity creates stress that can amplify other types of conflict. Understanding these different types of conflict helps you recognise what you're dealing with. The next step is understanding early warning signs of conflict in your client and colleague relationships, as well as how you respond.
Process Conflict
Disagreements about how work should be done, who should do what and when. This includes disputes over workflows, approval processes, roles and responsibilities and timelines. Common in agency environments where multiple stakeholders are involved.
Task Conflict
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Transcript
Relationship and Values Conflict
Task Conflict
Process Conflict
Resources Conflict
Relationship & Values Conflict
Personal tensions combined with clashes over fundamental beliefs or principles. This involves clashes with different ways of working, communication styles, ethical or quality standards or emotions, trust issues or perceived competition. This might include disagreements about transparency, how to handle sensitive issues or client management. Working through relationship conflicts constructively can lead to stronger relationships and higher team performance.
Task Conflict
Disagreements about the work itself, the approach, strategy, tactics or deliverables. This might include debates about campaign direction, messaging or which media outlet to target. Task conflict can be productive when it leads to better solutions.
Resources Conflict
Disputes arising from limited or competing resources, including budget, time, staff or tools. This emerges when there’s not enough to go round, insufficient scope, unrealistic timelines or understaffing. Resource scarcity creates stress that can amplify other types of conflict. Understanding these different types of conflict helps you recognise what you're dealing with. The next step is understanding early warning signs of conflict in your client and colleague relationships, as well as how you respond.
Process Conflict
Disagreements about how work should be done, who should do what and when. This includes disputes over workflows, approval processes, roles and responsibilities and timelines. Common in agency environments where multiple stakeholders are involved.