Software Usability Packages
— One Time User Experience Services —
Levels
Plus
Custom
Premium
Standard
User Interaction Tracking
Customized Solutions Available
Usability Analysis/Reporting
UX Mapping
Up to 10
UX Testing (Workflows)
Up to 2
Prototypes
Visualizations
Mockups
Wireframes
$$$
$$$
$$$
Varies
Price
— Ongoing Support & Services —
Premium
Custom
Plus
Plans
Standard
Customized Plans Available
Everything in Standard, and: Qtrly UX Mapping Qrtrly UXTesting (Up to 2 Workflows)
Everything in Plus, and: Qrtrly UX Testing (Up to 10 Workflows)
What's Included
User Interaction TrackingQtrly Usability Analysis
$$$
$$$
$$$
Varies
Monthly Price
How are these services different from those that my IT or Managed Service Provider perform?
Most IT departments and Managed Service Providers limit scanning to the network and infrastructure. This is limited in the ability to indentify many application specific vulnerabilities that could put your business at risk. If you are unsure whether these services are covered by your current IT team, just ask and we can help you determine this.
Scope of Work: Analysis & Consultation
Security Services and Activities
- Surface Scans (Platforms + Envrionment): Security scan of core platform(s) and hosting environment components to identify potential known vulnerabilities which can be identified without actually performing activities that could maliciously impact the system.
- Advanced Vulnerability Scan & Report: Identifies known vulnerabilities, potential remediation recommendations, and customized analysis of results & recommendations from Miles IT security analysts in a compiled report.
- Annual Software Penetration Testing: We have professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
.
- Semi-Annual Secuirty Posture Consultation: Miles IT security consultant will spend up to ½ day to review your systems and processes, and provide a report regarding their security posture.
- Semi-Annual Secuirty Posture Consultation: Miles IT security consultant will spend up to ½ day to review your systems and processes, and provide a report regarding their security posture.
Do your ongoing plans require a contract for a specific time?
There are no long term contract requirements. You will get the most value from your plan by maintaining it on an ongoing basis.
Important Notes
- We can provide more in-depth analysis & consultation that includes process analysis, a more extensive analysis of software beyond the core systems, and/or a more in-depth architecture or requirement analysis. If you feel you would benefit from a more in-depth analysis & consultation, let us know and we can provide a custom estimate!
- MIT is available to assist with any remediation upon request for an additional cost.
- Our scans test against potential risks and vulnerabilities. There may still be unknown or undiscovered vulnerabilities at the conclusion of this project. We recommend on-going efforts as more vulnerabilities are identified over time. These may be identified between the initial and the follow-up efforts for an additional cost.
- We can expedite this project if you require that it be completed sooner. Expediting a project is disruptive to our workflow and increases our costs, so there are additional charges. Please speak with your representative if you wish to explore this option.
- CONFIDENTIALITY: The above and enclosed data, configuration, and prices are confidential and proprietary to Miles Technologies. All or any part of the above and the enclosed shall not be released to any third party. Copyright and all rights are reserved by Miles IT.
Click Here to Learn More About Our Other Services
Standard Package is Recommended For:
The Standard Package is recommended for ......
What Types of Vulnerabilities Do These Services Protect Me Against?
Our software cybersecurity services can protect you against a plethora of vulnerabilities, including authentication and acccess control weaknesses, injection attacks, cross site scripting, misconfigured settings, outdated software components, insecure APIs, and insecure data storage to name a few.
Cybersecurity Packages
Hover over each of the packages below to learn more about what's included.
Plus
Premium
Standard
$799/Month
$299/Month
Varies
Visualizations
- Marked Up Screenshots: Based on our recommendations, we will provide simple marked up screenshots using highlights and callouts to indicate updates for your team to implement.
- Wireframes (Plus Only): Based on our recommendations, we will provide low fidelity wireframes to indicate updates for your team to implement.
- Interactive Prototypes (Premium Only): Based on our recommendations, we will create interactive prototypes for your team to reference and implement on your website or software.
Overview
Do you need more peace of mind and reassurance that your system will stand up against a malicious attack? We have professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system. Our software security packages are devised to help protect you against these risks.
Is it necessary to buy the one time package before going onto an ongoing plan?
Yes. It is necessary to perform the one-time foundational security services provided through our one-time packages prior to going onto an ongoing plan. Once you perform a one-time services, you can choose to stop there or go onto any ongoing plan at or lower than the level of your one-time package. If you choose to stop your ongoing plan, it will be necessary to perform a one-time package again prior to restarting a new plan.
What Types of Vulnerabilities Do These Services Protect Me Against?
Our software cybersecurity services can protect you against a plethora of vulnerabilities, including authentication and acccess control weaknesses, injection attacks, cross site scripting, misconfigured settings, outdated software components, insecure APIs, and insecure data storage to name a few.
End User Experience Testing
Our UX experts will step through your key business processes by simulating real-world usage across your most critical workflows. We identify friction points and provide recommendations on how to optimize your system for actual human behavior.
Do I need these services if my application does not contain sensitive data?
Absolutely. Software security is still critical even if your software doesn’t handle highly sensitive data. Passwords, for example, are sensitive and a prime target for hackers. Additionally, attackers can exploit vulnerabilities in your system to gain control, disrupt operations, or use your software as a means to initiate phishing schemes or as a launching pad for other larger attacks.
Are these services available for any software systems?
Our software cybersecurity packages are intended for most custom web and mobile applications.
Just ask and we can verify whether your specific technology stack and architecture are able to be covered under one of our standard packages.
Plus Package is Recommended For:
The Plus Package is recommended for ...
User Experience Mapping
Our team documents your key business workflows and defines specific user personas to ensure your software or website isn't just functional, but optimized for the people who use it every day.
Are these services available for any software systems?
Our software cybersecurity packages are intended for most custom web and mobile applications.
Just ask and we can verify whether your specific technology stack and architecture are able to be covered under one of our standard packages.
What is the difference between a security audit and a penetration test?
Security Posture Consultation: Miles IT Security Consultant will review your systems and processes, and provide a report regarding your company's security posture. Software Penetration Test: Miles IT has professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
Do I need these services if my application does not contain sensitive data?
Absolutely. Software security is still critical even if your software doesn’t handle highly sensitive data. Passwords, for example, are sensitive and a prime target for hackers. Additionally, attackers can exploit vulnerabilities in your system to gain control, disrupt operations, or use your software as a means to initiate phishing schemes or as a launching pad for other larger attacks.
What is the difference between a security audit and a penetration test?
Security Posture Consultation: Miles IT Security Consultant will review your systems and processes, and provide a report regarding your company's security posture. Software Penetration Test: Miles IT has professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
Premium Package is Recommended For:
The Premium Package is recommended for ...
Usability Analysis and Reporting
We turn interaction data into a clear, actionable roadmap for improvement. By analyzing heatmaps and click-stream data, we identify exactly where users are getting stuck and provide you with insights and recommendations to improve navigation and user experience.
How are these services different from those that my IT or Managed Service Provider perform?
Most IT departments and Managed Service Providers limit scanning to the network and infrastructure. This is limited in the ability to indentify many application specific vulnerabilities that could put your business at risk. If you are unsure whether these services are covered by your current IT team, just ask and we can help you determine this.
Active Monitoring
We will configure our user monitoring tool on your website or software to capture real-time user behavior. This will be the basis for our insights and recommendations.
Do your ongoing plans require a contract for a specific time?
There are no long term contract requirements. You will get the most value from your plan by maintaining it on an ongoing basis.
Is it necessary to buy the one time package before going onto an ongoing plan?
Yes. It is necessary to perform the one-time foundational security services provided through our one-time packages prior to going onto an ongoing plan. Once you perform a one-time services, you can choose to stop there or go onto any ongoing plan at or lower than the level of your one-time package. If you choose to stop your ongoing plan, it will be necessary to perform a one-time package again prior to restarting a new plan.
Software Usability Packages
Miles IT
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Transcript
Software Usability Packages
— One Time User Experience Services —
Levels
Plus
Custom
Premium
Standard
User Interaction Tracking
Customized Solutions Available
Usability Analysis/Reporting
UX Mapping
Up to 10
UX Testing (Workflows)
Up to 2
Prototypes
Visualizations
Mockups
Wireframes
$$$
$$$
$$$
Varies
Price
— Ongoing Support & Services —
Premium
Custom
Plus
Plans
Standard
Customized Plans Available
Everything in Standard, and: Qtrly UX Mapping Qrtrly UXTesting (Up to 2 Workflows)
Everything in Plus, and: Qrtrly UX Testing (Up to 10 Workflows)
What's Included
User Interaction TrackingQtrly Usability Analysis
$$$
$$$
$$$
Varies
Monthly Price
How are these services different from those that my IT or Managed Service Provider perform?
Most IT departments and Managed Service Providers limit scanning to the network and infrastructure. This is limited in the ability to indentify many application specific vulnerabilities that could put your business at risk. If you are unsure whether these services are covered by your current IT team, just ask and we can help you determine this.
Scope of Work: Analysis & Consultation
Security Services and Activities
- Surface Scans (Platforms + Envrionment): Security scan of core platform(s) and hosting environment components to identify potential known vulnerabilities which can be identified without actually performing activities that could maliciously impact the system.
- Advanced Vulnerability Scan & Report: Identifies known vulnerabilities, potential remediation recommendations, and customized analysis of results & recommendations from Miles IT security analysts in a compiled report.
- Annual Software Penetration Testing: We have professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
.Do your ongoing plans require a contract for a specific time?
There are no long term contract requirements. You will get the most value from your plan by maintaining it on an ongoing basis.
Important Notes
Click Here to Learn More About Our Other Services
Standard Package is Recommended For:
The Standard Package is recommended for ......
What Types of Vulnerabilities Do These Services Protect Me Against?
Our software cybersecurity services can protect you against a plethora of vulnerabilities, including authentication and acccess control weaknesses, injection attacks, cross site scripting, misconfigured settings, outdated software components, insecure APIs, and insecure data storage to name a few.
Cybersecurity Packages
Hover over each of the packages below to learn more about what's included.
Plus
Premium
Standard
$799/Month
$299/Month
Varies
Visualizations
Overview
Do you need more peace of mind and reassurance that your system will stand up against a malicious attack? We have professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system. Our software security packages are devised to help protect you against these risks.
Is it necessary to buy the one time package before going onto an ongoing plan?
Yes. It is necessary to perform the one-time foundational security services provided through our one-time packages prior to going onto an ongoing plan. Once you perform a one-time services, you can choose to stop there or go onto any ongoing plan at or lower than the level of your one-time package. If you choose to stop your ongoing plan, it will be necessary to perform a one-time package again prior to restarting a new plan.
What Types of Vulnerabilities Do These Services Protect Me Against?
Our software cybersecurity services can protect you against a plethora of vulnerabilities, including authentication and acccess control weaknesses, injection attacks, cross site scripting, misconfigured settings, outdated software components, insecure APIs, and insecure data storage to name a few.
End User Experience Testing
Our UX experts will step through your key business processes by simulating real-world usage across your most critical workflows. We identify friction points and provide recommendations on how to optimize your system for actual human behavior.
Do I need these services if my application does not contain sensitive data?
Absolutely. Software security is still critical even if your software doesn’t handle highly sensitive data. Passwords, for example, are sensitive and a prime target for hackers. Additionally, attackers can exploit vulnerabilities in your system to gain control, disrupt operations, or use your software as a means to initiate phishing schemes or as a launching pad for other larger attacks.
Are these services available for any software systems?
Our software cybersecurity packages are intended for most custom web and mobile applications. Just ask and we can verify whether your specific technology stack and architecture are able to be covered under one of our standard packages.
Plus Package is Recommended For:
The Plus Package is recommended for ...
User Experience Mapping
Our team documents your key business workflows and defines specific user personas to ensure your software or website isn't just functional, but optimized for the people who use it every day.
Are these services available for any software systems?
Our software cybersecurity packages are intended for most custom web and mobile applications. Just ask and we can verify whether your specific technology stack and architecture are able to be covered under one of our standard packages.
What is the difference between a security audit and a penetration test?
Security Posture Consultation: Miles IT Security Consultant will review your systems and processes, and provide a report regarding your company's security posture. Software Penetration Test: Miles IT has professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
Do I need these services if my application does not contain sensitive data?
Absolutely. Software security is still critical even if your software doesn’t handle highly sensitive data. Passwords, for example, are sensitive and a prime target for hackers. Additionally, attackers can exploit vulnerabilities in your system to gain control, disrupt operations, or use your software as a means to initiate phishing schemes or as a launching pad for other larger attacks.
What is the difference between a security audit and a penetration test?
Security Posture Consultation: Miles IT Security Consultant will review your systems and processes, and provide a report regarding your company's security posture. Software Penetration Test: Miles IT has professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
Premium Package is Recommended For:
The Premium Package is recommended for ...
Usability Analysis and Reporting
We turn interaction data into a clear, actionable roadmap for improvement. By analyzing heatmaps and click-stream data, we identify exactly where users are getting stuck and provide you with insights and recommendations to improve navigation and user experience.
How are these services different from those that my IT or Managed Service Provider perform?
Most IT departments and Managed Service Providers limit scanning to the network and infrastructure. This is limited in the ability to indentify many application specific vulnerabilities that could put your business at risk. If you are unsure whether these services are covered by your current IT team, just ask and we can help you determine this.
Active Monitoring
We will configure our user monitoring tool on your website or software to capture real-time user behavior. This will be the basis for our insights and recommendations.
Do your ongoing plans require a contract for a specific time?
There are no long term contract requirements. You will get the most value from your plan by maintaining it on an ongoing basis.
Is it necessary to buy the one time package before going onto an ongoing plan?
Yes. It is necessary to perform the one-time foundational security services provided through our one-time packages prior to going onto an ongoing plan. Once you perform a one-time services, you can choose to stop there or go onto any ongoing plan at or lower than the level of your one-time package. If you choose to stop your ongoing plan, it will be necessary to perform a one-time package again prior to restarting a new plan.