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Copy - Offboarding Quest

CCSWB

Created on February 14, 2026

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Transcript

employee

offboarding

PRESS START

232323

HI-SCORE

MENU

Introduction

missions

232323

HI-SCORE

INTRODUCTION

Oh no! The four keys used to open the payroll chest have been stolen! The only way to open the chest is to collect the 4 stolen keys by successfully offboarding employees Sarah, Drake, Maria, and Derek. Let's go!

MISSIONS

Complete the missions to obtain the four keys

4 Derek

3 Maria

2 Drake

1 Sarah

LEVEL 1/5

What is the first action you should take now that Sarah has submitted her resignation?

submit sarah's two week notice in successfactors.

Conduct a separation meeting immediately.

collect sarah's company assets.

LEVEL 2/5

Which of the following is included in the email sent to Sarah after you submit her two week's notice in Workbench?

Sarah's final pay details.

The exit survey link and separation actions for Sarah.

The separations actions for the manager checklist.

LEVEL 3/5

When conducting the separation meeting with Sarah, which of the following is NOT a required task you must complete during the meeting?

Discuss unemployment benefits.

Provide sarah with hard copies of the offboarding documents.

discuss final pay details and benefits timeline.

LEVEL 4/5

How soon must you return Sarah's company assets after collecting them during the separation meeting?

Within one business day.

By the end of the week.

Within 2 business days.

LEVEL 5/5

What should you do to ensure that Sarah has been officially separated?

Review the exit survey.

confirm the separation in successfactors.

review The offboarding checklist.

CONGRATULATIONS!

You've collected 1 of the 4 keys!

GAME OVER

CONTINUE?

yes

NO

MISSIONS

Complete the missions to obtain the four keys

4 DEREK

3 MARIA

2 DRAKE

1 SARAH

LEVEL 1/5

NEXT

What should you ensure when submitting Drake's two-week notice?

to Include Drake's exit survey results.

to Enter the correct separation reason.

to Notify the i.t. department.

LEVEL 2/5

NEXT

What document will you receive in your email that you must print?

Drake's final pay statement.

The separation actions for manager checklist and exit survey QR code.

Drake's resignation letter.

LEVEL 3/5

NEXT

Which of the following is a task you must complete during your separation meeting with Drake?

Collect Drake's company assets and provide hard copies of offboarding documents.

Verify that drake has completed the exit survey.

Submit Drake's resignation in successfactors.

LEVEL 4/5

NEXT

After the separation meeting, how should you confirm all necessary offboarding actions are complete?

Contact an h.r. representative.

contact payroll to see if drake's final pay has been processed.

confirm the separation in successfactors.

LEVEL 5/5

NEXT

Why is it important for you to conduct a separation meeting with Drake?

To ensure you can begin recruiting for the role.

To verify that Drake has not completed the exit survey yet.

To provide Drake with the exit survey qr code and discuss key details.

CONGRATULATIONS!

you've collected 2 of the 4 keys!

GAME OVER

CONTINUE?

yes

NO

MISSIONs

Complete the missions to obtain the four keys

4 dEREK

3 mARIA

2 dRAKE

1 sARAH

LEVEL 1/5

What is the first step you should take in facilitating Maria's involuntary separation?

print the involuntary separation documents.

Conduct the separation meeting.

Contact H.R. to confirm Maria's benefit's timeline.

LEVEL 2/5

Oops! You forgot to save the involuntary separation documents. What should you do?

create new documents using a template.

Contact HR to obtain electronic copies.

Skip this step and proceed to the separation meeting.

LEVEL 3/5

Which task do you NOT need to cover with Maria during her separation meeting?

Review unemployment benefits.

Notify maria of her separation.

provide maria with hard copies of the offboarding documents.

LEVEL 4/5

You are logging Maria's separation, what must you ensure?

to notify I.T. of the separation.

to verify maria has completed the exit survey.

To enter the specific separation reason.

LEVEL 5/5

What should you do to confirm that Maria has been officially separated?

Verify maria's benefits have been cancelled.

ensure maria's final pay has been processed.

login to successfactors and check the position information.

CONGRATULATIONS!

You've collected 3 of the 4 keys!

GAME OVER

CONTINUE?

yes

NO

missions

Complete the missions to obtain the four keys

4 Derek

3 Maria

2 Drake

1 Sarah

LEVEL 1/3

Which department should you work with to facilitate Derek's involuntary separation?

operations

finance

Employee Relations (ER)

LEVEL 2/3

Which topic do you NOT need to discuss during Derek's separation meeting?

final pay details.

how to get in contact with the unemployment office.

benefits timeline.

LEVEL 3/3

What types of assets do you need to collect from Derek and return to the appropriate departments within 2 business days?

Laptops and Tablets.

Phones.

All of these.

GAME OVER

CONTINUE?

yes

NO

232323

HI-SCORE

COMPLETED

you've collected all four keys!

RESTART

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Sarah

Sarah, an Order Replenishment Merchandiser, tenders her resignation with a two-week notice period. As her leader, you must follow the AC-CCSWB offboarding process to successfully complete the separation and earn the first key.

CONTINUE

Are you sure you want to exit?

You will lose all the progress

NO

yes

MISSIONpuzzle

Drake, a Warehouse Supervisor, tenders his resignation. As his leader, you need to complete the offboarding process to ensure everything is handled properly and gain the second key.

CONTINUE

Missionbars

Maria, an Order Builder, is being involuntarily separated. As her leader, you must follow the outlined offboarding process to ensure the separation is handled appropriately and earn the third key.

CONTINUE

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

MISSIONfrog

Derek, a Driver Merchandiser, is being involuntarily separated. As his leader, you are responsible for facilitating this process to earn the fourth and final key.

CONTINUE

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes