The Last Order
Finish the final order so you can close up and go home for Christmas!
Start
What will the order be?
Make the drink
Make a 12 oz sugar cookie latte
Continue
Make the drink
Make a 12 oz marshmallow mocha
Continue
Make the drink
Make a 12 oz peppermint mocha
Continue
Too rude...
The customer feels rushed and unwelcome. Even though the drink was great, the closing tone left a bad impression.
Continue
Tips made!
The customer feels respected & appreciated. You set a clear boundary while ending the interaction on a positive note.
Continue
Closing Time Crisis
It's time to lock up but you lost the key. Look for it around the cafe.
Doors Locked
Nice work! Now its time for the final checklist before you head home!
Continue
Shift Complete.
The café is closed and secure. Merry Christmas!
Continue
Template Applications
Change the content and images to create:
- POS & order-taking practice
- Customer service scenarios
- End-of-shift closing checklists
Play Again
Add your syrup
Add your syrup
Add your syrup
Add your milk
Add your milk
Add your milk
The Last Order
Charles Cornelius
Created on February 13, 2026
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Transcript
The Last Order
Finish the final order so you can close up and go home for Christmas!
Start
What will the order be?
Make the drink
Make a 12 oz sugar cookie latte
Continue
Make the drink
Make a 12 oz marshmallow mocha
Continue
Make the drink
Make a 12 oz peppermint mocha
Continue
Too rude...
The customer feels rushed and unwelcome. Even though the drink was great, the closing tone left a bad impression.
Continue
Tips made!
The customer feels respected & appreciated. You set a clear boundary while ending the interaction on a positive note.
Continue
Closing Time Crisis
It's time to lock up but you lost the key. Look for it around the cafe.
Doors Locked
Nice work! Now its time for the final checklist before you head home!
Continue
Shift Complete.
The café is closed and secure. Merry Christmas!
Continue
Template Applications
Change the content and images to create:
Play Again
Add your syrup
Add your syrup
Add your syrup
Add your milk
Add your milk
Add your milk