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Peak Performance Packages

Miles IT

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Software Peak Performance

— One Time Performance Services —

Levels

Plus

Custom

Premium

Standard

Active Monitoring

Customized Solutions Available

DB Performance Analysis
System Performance Analysis
End User Performance Testing
Load, Stress, & Spike Testing

$4,000

$10,000

$350

Varies

Price

— Ongoing Support & Services —

Premium
Custom
Plus
Plans
Standard
Customized Plans Available
Active MonitoringQtrly DB Performance Analysis Qtrly Performance Analysis System Performance Report
Everything in Standard, and: Mthly DB Performance Analysis Mthly Analysis & Reporting
Everything in Plus, and: End User PerformanceTesting Load, Stress, and Spike Testing
What's Included
$395
$1,045
$1,875
Varies
Monthly Price

How are these services different from those that my IT or Managed Service Provider perform?

Most IT departments and Managed Service Providers limit scanning to the network and infrastructure. This is limited in the ability to indentify many application specific vulnerabilities that could put your business at risk. If you are unsure whether these services are covered by your current IT team, just ask and we can help you determine this.

Scope of Work: Analysis & Consultation

Security Services and Activities

  • Surface Scans (Platforms + Envrionment): Security scan of core platform(s) and hosting environment components to identify potential known vulnerabilities which can be identified without actually performing activities that could maliciously impact the system.
  • Advanced Vulnerability Scan & Report: Identifies known vulnerabilities, potential remediation recommendations, and customized analysis of results & recommendations from Miles IT security analysts in a compiled report.
  • Annual Software Penetration Testing: We have professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.
.
  • Semi-Annual Secuirty Posture Consultation: Miles IT security consultant will spend up to ½ day to review your systems and processes, and provide a report regarding their security posture.
  • Semi-Annual Secuirty Posture Consultation: Miles IT security consultant will spend up to ½ day to review your systems and processes, and provide a report regarding their security posture.

Do your ongoing plans require a contract for a specific time?

There are no long term contract requirements. You will get the most value from your plan by maintaining it on an ongoing basis.

Important Notes

  • We can provide more in-depth analysis & consultation that includes process analysis, a more extensive analysis of software beyond the core systems, and/or a more in-depth architecture or requirement analysis. If you feel you would benefit from a more in-depth analysis & consultation, let us know and we can provide a custom estimate!
  • MIT is available to assist with any remediation upon request for an additional cost.
  • Our scans test against potential risks and vulnerabilities. There may still be unknown or undiscovered vulnerabilities at the conclusion of this project. We recommend on-going efforts as more vulnerabilities are identified over time. These may be identified between the initial and the follow-up efforts for an additional cost.
  • We can expedite this project if you require that it be completed sooner. Expediting a project is disruptive to our workflow and increases our costs, so there are additional charges. Please speak with your representative if you wish to explore this option.
  • CONFIDENTIALITY: The above and enclosed data, configuration, and prices are confidential and proprietary to Miles Technologies. All or any part of the above and the enclosed shall not be released to any third party. Copyright and all rights are reserved by Miles IT.

Click Here to Learn More About Our Other Services

Standard Package is Recommended For:

The Standard Package is recommended for non business critical systems with a small user base. It provides essential performance visibility and targeted recommendations to ensure your application continues to meet core stability and speed requirements.

What Types of Vulnerabilities Do These Services Protect Me Against?

Our software cybersecurity services can protect you against a plethora of vulnerabilities, including authentication and acccess control weaknesses, injection attacks, cross site scripting, misconfigured settings, outdated software components, insecure APIs, and insecure data storage to name a few.

Cybersecurity Packages

Hover over each of the packages below to learn more about what's included.

Plus

Premium

Standard

$799/Month

$299/Month

Varies

Load, Stress & Spike Testing

We identify your most critical business processes and subject them to 5-7 days of comprehensive load, stress, and spike tests to ensure your system can handle expected traffic. You will receive a detailed report of bottlenecks and recommendations, followed by a retest after updates are implemented to confirm your system’s stability. This service includes testing of up to 5 test scenarios.

Overview

Do you need more peace of mind and reassurance that your system will stand up against a malicious attack? We have professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system. Our software security packages are devised to help protect you against these risks.

Is it necessary to buy the one time package before going onto an ongoing plan?

Yes. It is necessary to perform the one-time foundational security services provided through our one-time packages prior to going onto an ongoing plan. Once you perform a one-time services, you can choose to stop there or go onto any ongoing plan at or lower than the level of your one-time package. If you choose to stop your ongoing plan, it will be necessary to perform a one-time package again prior to restarting a new plan.

What Types of Vulnerabilities Do These Services Protect Me Against?

Our software cybersecurity services can protect you against a plethora of vulnerabilities, including authentication and acccess control weaknesses, injection attacks, cross site scripting, misconfigured settings, outdated software components, insecure APIs, and insecure data storage to name a few.

"End User Perspective" Performance Testing

We will step through your key business processes from the perspective of an employee or customer to identify user experience issues. We test during both "high-utilization" and "low-utilization" periods, providing you with a summary report and a collaborative review of the findings to plan your next steps.

Do I need these services if my application does not contain sensitive data?

Absolutely. Software security is still critical even if your software doesn’t handle highly sensitive data. Passwords, for example, are sensitive and a prime target for hackers. Additionally, attackers can exploit vulnerabilities in your system to gain control, disrupt operations, or use your software as a means to initiate phishing schemes or as a launching pad for other larger attacks.

Are these services available for any software systems?

Our software cybersecurity packages are intended for most custom web and mobile applications. Just ask and we can verify whether your specific technology stack and architecture are able to be covered under one of our standard packages.

Plus Package is Recommended For:

The Plus Package is recommended for systems where performance is more critical to core business operations than the Standard level. It features a more detailed performance analysis and testing to identify potential bottlenecks before they impact your business

System Performance Analysis

Our team analyzes your system's metrics to identify exactly where your system falls below expectations, providing recommendations including optimizations to stabilize and speed up your environment.

Are these services available for any software systems?

Our software cybersecurity packages are intended for most custom web and mobile applications. Just ask and we can verify whether your specific technology stack and architecture are able to be covered under one of our standard packages.

What is the difference between a security audit and a penetration test?

Security Posture Consultation: Miles IT Security Consultant will review your systems and processes, and provide a report regarding your company's security posture. Software Penetration Test: Miles IT has professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.

Do I need these services if my application does not contain sensitive data?

Absolutely. Software security is still critical even if your software doesn’t handle highly sensitive data. Passwords, for example, are sensitive and a prime target for hackers. Additionally, attackers can exploit vulnerabilities in your system to gain control, disrupt operations, or use your software as a means to initiate phishing schemes or as a launching pad for other larger attacks.

What is the difference between a security audit and a penetration test?

Security Posture Consultation: Miles IT Security Consultant will review your systems and processes, and provide a report regarding your company's security posture. Software Penetration Test: Miles IT has professional cyber security experts that will perform penetration testing, exploit vulnerabilities, and attempt to gain access to high value targets (personal, financial, or other confidential information) within your system.

Premium Package is Recommended For:

The Premium Package is recommended for mission-critical systems and SaaS products with large user bases where performance is vital to business operations. It provides our most in-depth analysis to ensure high-stakes systems remain stable, scalable, and optimized for peak demands.

DB Performance Analysis for SQL

Our team will review your database performance based on actual utilization metrics while providing you insights and recommendations to keep your database at peak performance.

How are these services different from those that my IT or Managed Service Provider perform?

Most IT departments and Managed Service Providers limit scanning to the network and infrastructure. This is limited in the ability to indentify many application specific vulnerabilities that could put your business at risk. If you are unsure whether these services are covered by your current IT team, just ask and we can help you determine this.

Active Monitoring

We will configure our performance monitoring tool in your application environment to track the availability, performance, errors, and user load times. This will be the basis for our insights and recommendations.

Do your ongoing plans require a contract for a specific time?

There are no long term contract requirements. You will get the most value from your plan by maintaining it on an ongoing basis.

Is it necessary to buy the one time package before going onto an ongoing plan?

Yes. It is necessary to perform the one-time foundational security services provided through our one-time packages prior to going onto an ongoing plan. Once you perform a one-time services, you can choose to stop there or go onto any ongoing plan at or lower than the level of your one-time package. If you choose to stop your ongoing plan, it will be necessary to perform a one-time package again prior to restarting a new plan.