onboarding escape game
corporate challenge
start
Great and Connect
This section includes:Thank you for calling Spectrum... My name is...located in...Before we hang up today, I will make sure that I take care of your seamless connectivity and entertainment needs. New Customer: Determine if Servicable | Exisiting Customer: Authenticate and Verify email (Remember to do Lead Capture) Let me ask a few questions so I can build the right package for you.
Look at the laptop
What Should be IncludeD In Discovery?
Internet and Mobile Usage Discovery questions to determine "Wins" (These questions should also help answer questions with TV and Voice) Ask about Devices, Usage, Size of Home, people using service, etc. (Should be a conversation)Determine the existing mobile provider "Most Importantly, would you like gaurantee your price for 2, 3 or X years?"(Should know everything about customer home at this point)
SEARCH
Documentation
continue
Documentation
OFFICE MAP
Room 2
Room 4
Closing Room
Room 1
Room 3
Complete each room to collect the numbers of the code and gain access to the Closing Room
Documentation
our history
FOUNDERS
VALUES
Sustainability
Company founded
2018
Diversity
Transparency
Sandra
James
Stephanie
Flagship product launch
2019
Innovation
your team
International office
2021
tools
More than 1 million global customers
2024
You join the team!
2025
Trello
Excel
Slack
Gmail
Documentation
Remember that you can access the documentation whenever you need it!
room 1
Answer the questions correctly and get the first digit you need to enter the Closing Room.
PLAY!
Documentation
question 1/3
Documentation
Question 2/3
Documentation
Question 3/3
Documentation
First number
Congratulations! Here is the first number of the code for the Closing Room:
return to the map
Documentation
room 2
Are you a fan of word searches? We hope so! Because here comes our "Values Soup". Your mission is to find all the values that define our pitches.
PLAY!
Documentation
word 1/4
Documentation
word 2/4
Documentation
word 3/4
Documentation
word 4/4
Documentation
SECOND number
Congratulations! Here is the second number of the code for the Closing Room:
return to the map
Documentation
Room 3
Your pitch is full of value, but... will you be able to identify what needs will be met for your customer with each service? Test your knowledge and find out what works.
PLAY!
Documentation
CONNECT each Customer Issue WITH SERVICE
Documentation
THIRD number
Congratulations! Here is the third number of the code for the Meeting Room:
return to the map
Documentation
room 4
To complete the next challenge, you'll need overcome customer's hesistations. Let's go!
PLAY!
Documentation
Question 1/4
Documentation
Question 2/4
Documentation
Question 3/4
Documentation
Question 4/4
Documentation
FOURTH number
Congratulations! Here is the fourth number of the code for the Closing Room:
return to the map
Documentation
00:00
CONGRATULATIONS!
In the Closing Room, we close our deals with recaping the order, Truth-In-Billing, Mobile Scripts, Complete all required scripts, adhere to PIA (Pay In Advance) policies, answer any remaining questions and thank customer for business.
2021
In 2021, we expanded our borders with the opening of our first international office. This step allowed us to grow globally and reach more people, bringing our vision and solutions to new markets. 📍
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
"Our mission is to provide innovative solutions that improve the lives of our clients, always acting with integrity and commitment to sustainability"
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
2019
In 2019, we took a big step with the launch of our flagship product. This milestone marked the beginning of a new era, bringing our vision to the market and establishing ourselves as leaders in our sector. 🚀
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
Use these icons to restart the game or go to the office map. They will accompany you on your adventure.
GAME MENU
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
Stephanie Marine (CTO)
Computer engineer with experience in tech consulting, Stephanie is certified by Microsoft in application development with Javascript, HTML, and CSS3.
SANDRA Henderson (CEO)
Founder and CEO with an MBA, Sandra has a background in strategic leadership and creating technology solutions with a significant social impact.
2025
In 2025, a new chapter begins with you joining the team. You are joining a constantly growing team, ready to face new challenges and continue making history together. Let's give it our all! 🎉
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
Remember it, and if your memory fails, write it down!
Now DISCOVER
Discovery is widely considered the most important stage of the sales process because it provides the "blueprint for success" for every subsequent interaction. Without it, a sales pitch is often compared to a doctor prescribing treatment without a diagnosis, which is considered "sales malpractice". Discovery is critical for the following key reasons:
- Separates "shoppers" from buyers
- Personalized pitching
- Establishing value
- Consultative relationship
continue
Here you can find key information about our company to help you complete the challenges 😊 But first, you need to find it!
documentation
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
2018
Our company was founded in 2018 with the purpose of offering innovative and quality solutions. Since then, we have grown and evolved, always maintaining our commitment to excellence and the satisfaction of those who trust us. ✨
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
2024
In 2024, we reached an incredible milestone: over 1 million customers worldwide. This achievement reflects the trust in our work and motivates us to continue innovating and providing the best for our global community. 🌎
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
James MARTiN (CMO)
An expert in digital marketing, James specializes in social media strategies and branding, driving the company's growth.
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
Call Flow Escape Game
Reginald Miller
Created on February 5, 2026
Start designing with a free template
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Transcript
onboarding escape game
corporate challenge
start
Great and Connect
This section includes:Thank you for calling Spectrum... My name is...located in...Before we hang up today, I will make sure that I take care of your seamless connectivity and entertainment needs. New Customer: Determine if Servicable | Exisiting Customer: Authenticate and Verify email (Remember to do Lead Capture) Let me ask a few questions so I can build the right package for you.
Look at the laptop
What Should be IncludeD In Discovery?
Internet and Mobile Usage Discovery questions to determine "Wins" (These questions should also help answer questions with TV and Voice) Ask about Devices, Usage, Size of Home, people using service, etc. (Should be a conversation)Determine the existing mobile provider "Most Importantly, would you like gaurantee your price for 2, 3 or X years?"(Should know everything about customer home at this point)
SEARCH
Documentation
continue
Documentation
OFFICE MAP
Room 2
Room 4
Closing Room
Room 1
Room 3
Complete each room to collect the numbers of the code and gain access to the Closing Room
Documentation
our history
FOUNDERS
VALUES
Sustainability
Company founded
2018
Diversity
Transparency
Sandra
James
Stephanie
Flagship product launch
2019
Innovation
your team
International office
2021
tools
More than 1 million global customers
2024
You join the team!
2025
Trello
Excel
Slack
Gmail
Documentation
Remember that you can access the documentation whenever you need it!
room 1
Answer the questions correctly and get the first digit you need to enter the Closing Room.
PLAY!
Documentation
question 1/3
Documentation
Question 2/3
Documentation
Question 3/3
Documentation
First number
Congratulations! Here is the first number of the code for the Closing Room:
return to the map
Documentation
room 2
Are you a fan of word searches? We hope so! Because here comes our "Values Soup". Your mission is to find all the values that define our pitches.
PLAY!
Documentation
word 1/4
Documentation
word 2/4
Documentation
word 3/4
Documentation
word 4/4
Documentation
SECOND number
Congratulations! Here is the second number of the code for the Closing Room:
return to the map
Documentation
Room 3
Your pitch is full of value, but... will you be able to identify what needs will be met for your customer with each service? Test your knowledge and find out what works.
PLAY!
Documentation
CONNECT each Customer Issue WITH SERVICE
Documentation
THIRD number
Congratulations! Here is the third number of the code for the Meeting Room:
return to the map
Documentation
room 4
To complete the next challenge, you'll need overcome customer's hesistations. Let's go!
PLAY!
Documentation
Question 1/4
Documentation
Question 2/4
Documentation
Question 3/4
Documentation
Question 4/4
Documentation
FOURTH number
Congratulations! Here is the fourth number of the code for the Closing Room:
return to the map
Documentation
00:00
CONGRATULATIONS!
In the Closing Room, we close our deals with recaping the order, Truth-In-Billing, Mobile Scripts, Complete all required scripts, adhere to PIA (Pay In Advance) policies, answer any remaining questions and thank customer for business.
2021
In 2021, we expanded our borders with the opening of our first international office. This step allowed us to grow globally and reach more people, bringing our vision and solutions to new markets. 📍
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
"Our mission is to provide innovative solutions that improve the lives of our clients, always acting with integrity and commitment to sustainability"
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
2019
In 2019, we took a big step with the launch of our flagship product. This milestone marked the beginning of a new era, bringing our vision to the market and establishing ourselves as leaders in our sector. 🚀
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
Use these icons to restart the game or go to the office map. They will accompany you on your adventure.
GAME MENU
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
Stephanie Marine (CTO)
Computer engineer with experience in tech consulting, Stephanie is certified by Microsoft in application development with Javascript, HTML, and CSS3.
SANDRA Henderson (CEO)
Founder and CEO with an MBA, Sandra has a background in strategic leadership and creating technology solutions with a significant social impact.
2025
In 2025, a new chapter begins with you joining the team. You are joining a constantly growing team, ready to face new challenges and continue making history together. Let's give it our all! 🎉
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
Remember it, and if your memory fails, write it down!
Now DISCOVER
Discovery is widely considered the most important stage of the sales process because it provides the "blueprint for success" for every subsequent interaction. Without it, a sales pitch is often compared to a doctor prescribing treatment without a diagnosis, which is considered "sales malpractice". Discovery is critical for the following key reasons:
continue
Here you can find key information about our company to help you complete the challenges 😊 But first, you need to find it!
documentation
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
2018
Our company was founded in 2018 with the purpose of offering innovative and quality solutions. Since then, we have grown and evolved, always maintaining our commitment to excellence and the satisfaction of those who trust us. ✨
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
RETURN
exit
2024
In 2024, we reached an incredible milestone: over 1 million customers worldwide. This achievement reflects the trust in our work and motivates us to continue innovating and providing the best for our global community. 🌎
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
James MARTiN (CMO)
An expert in digital marketing, James specializes in social media strategies and branding, driving the company's growth.
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit
EXIT
Are you sure you want to exit? If you exit, you will lose your progress
BACK
exit