Sézane
Customer
Hello Joanna, We can no longer cancel or modify your order 370186079. The time limit for canceling is one hour maximum. If your son hasn't been able to receive the gift cards to his delivery address by January 8th, please don't hesitate to let me know so I can further assist. Please don’t hesitate to reach out if you have any other questions. Have a lovely day,
Hello Sézane, I ordered a gift card but there was no way to have it sent to my son's email - rather it asked for a physical address and seems to be sending him physical cards. I don't want that as there is a risk of theft. Can I PLEASE have it emailed to him at tameyer41@gmail.com instead? Joanna
EN - Activity 3
Daniela Rosal Gomez
Created on January 30, 2026
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Transcript
Sézane
Customer
Hello Joanna, We can no longer cancel or modify your order 370186079. The time limit for canceling is one hour maximum. If your son hasn't been able to receive the gift cards to his delivery address by January 8th, please don't hesitate to let me know so I can further assist. Please don’t hesitate to reach out if you have any other questions. Have a lovely day,
Hello Sézane, I ordered a gift card but there was no way to have it sent to my son's email - rather it asked for a physical address and seems to be sending him physical cards. I don't want that as there is a risk of theft. Can I PLEASE have it emailed to him at tameyer41@gmail.com instead? Joanna