The Course Is Not Working: What Should You Investigate?
You are asked to improve an online compliance course. Completion rates are high, but audit findings show employees still make mistakes in the real process. Leadership wants quick fixes, but you need evidence to identify what is actually causing the gap.
Start
Quiz Complete!
Strong needs analysis leads to targeted redesign. When evidence shows an application gap, practice and feedback usually provide the highest impact improvements.
Workbook 1B: Chapter 1 Activity 2
Linda Kaiser
Created on January 28, 2026
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Transcript
The Course Is Not Working: What Should You Investigate?
You are asked to improve an online compliance course. Completion rates are high, but audit findings show employees still make mistakes in the real process. Leadership wants quick fixes, but you need evidence to identify what is actually causing the gap.
Start
Quiz Complete!
Strong needs analysis leads to targeted redesign. When evidence shows an application gap, practice and feedback usually provide the highest impact improvements.