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Prepayment Pro

Leanne Hamley

Created on January 22, 2026

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Transcript

Prepayment Pro

What do we cover in Prepayment Pro?
What is expected of me after completing?

Learn More

Learn More

Expectations after completing Prepayment Pro?

As this is a core course, there will be no responsiblites but we would expect you to take the knowledge you learn on this course and apply it in your day to day life at work! Helping customers and your team!

What is covered in Prepayment Pro?

  • Explore all our amazing smart tariffs.
  • Learn the basics of the export onboarding journey.
  • Understand Intelligent Octopus and how to help customers with onboarding and charging issues!