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Coaching Style Conversation AEGA

dawn kennedy

Created on January 19, 2026

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Transcript

Coaching Style Conversation

Instead of telling people what to do, coaching-style communication helps them think, take ownership, and find solutions themselves.

Agree

Guide

Explore

ASK

Explore.

Understand the situation and emotions.Ask: “What’s the real challenge for you?” “What challenges do you see?”.

Guide, don’t rescue.

Don’t solve problems for people — help them solve it. Ask:“Here’s one way we could approach it…” “What options have you considered?”.

Ask before telling.

Start with curiosity instead of jumping in with instructions. Ask: “How do you feel about completing this task?” “How do you think we could approach this?”.

Agree.

Commit to an action plan. Ask: “What approach will you take?”.Make them say the plan instead of you deciding. Ask: “What’s your next step?”.Look forward instead of dwelling on mistakes. Ask: “What will you try differently next time?”.