SPOM 2026 Evolutions
Onboarding informations and Roadmap vision
Introduction
What is this Onboarding-set about?
This content allows you to view all the changes planned for the “SPOM” product for 2026. It presents the essential features and major changes in:- the onboarding process for professionals- the PSM management interface- the presentation of the professional repository system This resource provides an overview of the mock-ups and progress roadmap to help you understand the strategy and timeline for the changes. All functional content will be developed and refined throughout the year in collaboration with you. Delivery commitments will be specified in the roadmap monitoring and deployment rituals.
RoadMap
Key Concepts of the Road Map
Click on some concept to develop it with a brief presentation.
Onboarding automatisation
Provider self management
Priority Management
Unique Company Profil
Provider New Journey Teaser
Steps to Provider new journey (self management)
Discover the phases of the new Provider journey
Zoom on some possible features of the providers account
Access to all information declared about the company and its documents
Notification of changes to be made or expiry
Accessible work team for creation or modification
Access to declared intervention areas on map with indication of 30 km overflow
PSM New Journey Teaser
Steps to PSM new journey (Priority Management, Company Profil)
Discover the phases of the new PSM journey
Zoom on some possible features on the PSM Priority Activity
Notification of recent changes and expirations
Quantity of companies in this status this month compared to the previous month
Possibility of quick access to the content of a company file with high priority
Filter on activity to be processed by status
List of affected companies ranked by activity or urgency
Trajectoire steps and valuer
Recognize the educational change
Create your study space
Choose your resources
Evaluate your current habits
Define your goals
10
Support the community
Participate actively
Manage your time and energy
Evaluate your progress
Design your routine
Topic 1 Versus
TO
From
An automated network management tool where professionals are given maximum autonomy and company developments are tracked automatically. Operators can now focus solely on pre-identified sensitive issues.
From a manual onboarding tool with information entry and back-and-forth processing, dependent on operators to keep the company's lifecycle up to date. Operators must search for activity and information
vs
Description Objectives
Course objectives
Here you can list the main learning objectives. What skills or knowledge will they acquire? What will they be able to do at the end of the course?
Develop practical skills
Understand the basic concepts
Encourage critical thinking
Apply tools or techniques
This space is ideal for providing a clear idea of the course's value from the start. Make it relevant for your users!
Concepts
Key Concepts of the Course
Click on each concept to develop it with a brief definition or explanation.
Active Learning
Gamification
Learning Curve
Concepts
Key Course Concepts
Learning Curve
Gamification
Microlearning
Learning strategy based on small content units that are consumed quickly. Ideal for reinforcing concepts or learning in a flexible way.
Describe the process and pace at which a person acquires a new skill. The clearer and more accessible the information, the faster the progression.
It involves applying game dynamics (challenges, rewards, levels) in learning environments to increase user motivation and engagement.
Immediate Feedback
Engagement
Problem-Based Learning (PBL)
Level of emotional and mental involvement of the user with the content. High engagement improves information retention and overall course experience.
Didactic technique that proposes solving real or simulated situations to foster critical thinking and practical application of knowledge.
It is the feedback the user receives right after an activity. It helps correct errors quickly and improves understanding.
Topic 1
Introduction to digital learning
Discover the keys to learn effectively, flexibly, and at your own pace
Topic 1 Text
Learning in the digital age: autonomy, flexibility, and new key skills
Digital learning is not just a trend: it is a way to access knowledge that adapts to our lives and rhythms. In this first topic, we will explore how education has evolved with technology and what opportunities it offers for those seeking to grow personally or professionally. Additionally, we will see why autonomy and motivation are essential in virtual environments, and how to structure your learning to make the most of every available resource.
Topic 1 Text
Additionally, digital platforms offer multiple formats — videos, podcasts, interactive forums — that enrich the experience and cater to different learning styles. Using these tools consciously can make a significant difference in your results.
Digital learning allows you to choose how, when, and where to study. This flexibility not only makes time management easier but also promotes greater autonomy, making the student the protagonist of their learning process. This not only improves efficiency but also increases motivation by enabling more personalized and meaningful learning.
The digital environment gives you control: explore, learn, and evolve at your own pace, with resources designed to support you every step of the way.
Topic 1 Text
Explore the change in education
In this space, you can introduce the first topic of your course. Describe how technology has transformed the way we learn and highlight the importance of motivation and autonomy in digital environments. Customize this text to fit the specific focus and objectives of your course. It’s your starting point!
Topic 1 Quote
'Learning digitally is an opportunity to grow at your own pace. You set the path, I accompany you'
Carlos Rodríguez, Expert in Digital Education
Theme 1 Before/After
Topic 1 Reflect
So far we have learned
- Autonomous learning management
- Motivation as a constant driver
- Organization of time and resources
- Connection between theory and practice
- A must in every creation
Stopping to think is also learning: how are you applying these concepts in your own study process?
Topic 2
Technology in learning
How digital tools transform education and enhance your learning experience
Topic 2 Text
Digital tools open up a range of possibilities to customize your education. From interactive platforms to multimedia resources, these technologies allow you to learn at your own pace and explore content dynamically and flexibly.
Technology not only complements learning but transforms it, providing new opportunities and methods.
- Interactive educational platforms
- Learn at your own pace
- Enriched multimedia resources
- Online collaboration
- Personalized digital assessment
Topic 2 Quick Question
What is a main advantage of learning with digital technology?
Topic 2 Text
An effective strategy in digital environments is to start with questions that spark curiosity. This approach promotes active participation, stimulates critical thinking, and makes the student the protagonist of their learning process.
'Learning begins with a good question, not with answers'
Diana Laurillard
Topic 2 Text
This strategy also allows for personalized teaching and adapting the learning pace to each individual, thus fostering a more meaningful and autonomous experience.
In digital learning, questions not only assess but also stimulate reflection, spark curiosity, and promote critical thinking. By posing relevant questions, students are encouraged to explore answers on their own.
Theme 2 Visual scheme
Tools
Quality
Technology
Content
Platforms
Relevance
Organization
Collaboration
Axes key
Interaction
Autonomy
Responsibility
Community
Feedback
Purpose
Motivation
Assessment
Consistency
Progress
Topic 2 Text
Key factors for an effective digital learning experience
Digital learning goes beyond access to content. Including customization, interactivity, and continuous assessment enhances student motivation and understanding. These elements make the virtual environment a more formative space, fostering real and sustained progress.
Technology transforms learning, creating more dynamic, accessible, and personalized experiences.
+info
Topic 2 Gallery
These images show how technology redefines learning, connecting spaces, people, and resources in an innovative way.
Evaluation
Test what you've learned and reflect on your digital experience
Assessment
What is the key skill for success in virtual learning environments?
Assessment
Which of these images best represents an autonomous digital learning environment?
Assessment
Assessment
What is an important function of digital tools in education?
Summary
Learning with technology is more than using tools: it's taking control, adapting, and building a personalized educational experience.
Throughout this module, we explore how technology has profoundly transformed the way we access knowledge. We understand that digital learning not only involves using new tools but also adopting a different mindset: more autonomous, flexible, and personalized. We saw the importance of motivation and organization in virtual environments, as well as the key role of digital platforms in enriching the educational experience. Additionally, we reflect on the value of planning, self-assessment, and active participation to build a meaningful and tailored learning path. You are now better prepared to continue progressing, making conscious decisions about how and what to learn.
References
- Discover how digital education is changing the world of learning.
- Key tools to enhance your educational experience in virtual environments.
- Study on the impact of technology on lifelong learning.
- Practical guide to effectively organize your digital learning.
Do you have questions?
We are here to help you. If something was not clear or you want to delve deeper into any topic, don’t hesitate to contact us. Your curiosity is also part of the learning process.
Thank you for taking the course!
10
Evaluate your progress Reflect on what you have learned and how you learned it. Adjust what is necessary and acknowledge your progress. Learning is an ongoing process, not a final goal.
Adding IA automatic controle Every document added (during onboarding or throughout its lifecycle) is checked and analysed to immediately indicate: the validity of the document type, content and required information. Professionals and operators are informed of the analysis performed and can make adjustments directly.
Rely on the community You're not alone. Use forums, tutors, classmates, or educational social networks to resolve doubts, share ideas, and stay connected.
Information centre Professionals receive notifications informing them of changes to be made to their information, documents or activities. Compliance and responsiveness are better ensured. Professionals are kept informed and can act quickly on essential requests.
Gamification
It is the use of game elements (points, levels, challenges) in educational or professional contexts to increase user motivation and engagement with the content.
Manage your time and energy Use techniques like Pomodoro or to-do lists. Knowing when to stop is also part of learning: rest boosts productivity.
Define your objectives Set clear and achievable goals. Knowing what you want to accomplish gives you direction and allows you to measure your progress more clearly throughout the course.
Provider account Professionals can access information and documents relating to them. They can update them and report changes independently. Open modifications follow business rules that prevent company transformations. Operators are independent and transparent with the information we have about them.
Design your routine Set a flexible but consistent schedule. Including regular study moments in your week will make learning become part of your life.
Recognize the educational change Understand how digitalization has changed the way of teaching and learning. This context is the starting point for designing your own training experience.
Create your study space Organize a comfortable place with good connection and no distractions. An appropriate environment directly influences your concentration and performance.
Actively participate Comment, ask questions, collaborate. In a digital environment, interaction with others is also key to enriching understanding and maintaining motivation.
Learning Curve
It is the representation of the time and effort a person needs to acquire a new skill or knowledge. Well-structured content helps smooth this curve, making learning more accessible and less frustrating.
Choose your resources From videos to podcasts, articles, or forums. Explore and select the formats that best suit you and the content you will work with.
Reorganised onboarding process Start with onboarding by creating an account, then adding company information, and then switch to the account with business information and service specialities. The professional uses the application approval period to refine their service information.
Assess your current habits Review how you study today. Identify strengths and areas for improvement so that your transition to the digital environment is more effective and aligned with your personal style.
Active Learning
Methodology that places the student at the center of the process, encouraging their participation through practical exercises, debates, or problem-solving. It is more effective than simply presenting information.
Deferring service information Information related to service execution (professions, specialities, area of operation and team) is no longer requested before the application is submitted, but is instead provided via the professional's account during the analysis period by an operator. The administrative burden is limited to onboarding, and the professional remains connected to the platform.
Onboarding automatisation
Onboarding includes automatic collection of public information about the company to limit data entry errors and maximise data compliance. This information is compared with the content of the supporting documents provided. The validity of the document, the information and compliance with acceptance criteria are automatically verified. The application is given a confidence score.
Provider self management
Move from onboarding via a form to be completed, where all information is collected at the outset, to simple and essential onboarding. Professionals begin by creating their account and then log in to add and modify all information related to the performance of services (professions, interventioin zone, teams). Their account is accessible and functional, and onboarding is dedicated to information on the reliability of the company for contractual purposes.
Priority Management
PSMs have a view that groups together the priority activity to be dealt with. Alerts regarding applications or the validity of active companies are easy to identify. Priority activities are pre-filtered for redirection to the relevant company page. The status of the network and its activity (coverage, satisfaction, response times) is tracked using statistics, with a top 10 list of the best and least efficient professionals.
Unique company profile
PSM has a unique view that brings together leads, applications and active companies to facilitate searching and standardise filters. Teams are linked to the company and easy to expand in the repository. Information editing and document management are carried out in the same way regardless of status.
Notify alerts on company profiles Risky or blocked applications, as well as compliance expiry for companies already listed, are monitored and notified to the PSM Operators can quickly identify urgent activity or non-compliance risks
Network performance dashboard Network's activity is centralised and performance analysed. Service ratings, response times, rescheduling and incident rates are presented in graph form with a top 10 of the best pro and a top 10 of the least effective ones. The PSM can quickly see the quality of the network and how it has changed compared to the previous period.
Unique company profile page The company repository is centralised on a single page, regardless of the company's conversion status. Filters allow you to isolate the list by status type or other criteria, and the information is standardised. PSMs have a single entry point to find a company, its teams, information and documents.
Add a compliance score Submit the application review and documents with a preliminary analysis of the compliance of the items submitted. The PSM can target the data read and extracted as well as the criteria that are not met by the application. The PSM can process the application more quickly with a standardised ve
Creation of a task management The activity required to keep the network up to date or process applications is centralised. Activity is prioritised by objective (processing or response times, criticality). Tasks redirect to the relevant profile file or list of relevant professionals. The PSM better targets priority activity and takes less time to find the relevant companies.
SPOM 2026 Evolutions
Clarisse CROQUET
Created on January 19, 2026
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Transcript
SPOM 2026 Evolutions
Onboarding informations and Roadmap vision
Introduction
What is this Onboarding-set about?
This content allows you to view all the changes planned for the “SPOM” product for 2026. It presents the essential features and major changes in:- the onboarding process for professionals- the PSM management interface- the presentation of the professional repository system This resource provides an overview of the mock-ups and progress roadmap to help you understand the strategy and timeline for the changes. All functional content will be developed and refined throughout the year in collaboration with you. Delivery commitments will be specified in the roadmap monitoring and deployment rituals.
RoadMap
Key Concepts of the Road Map
Click on some concept to develop it with a brief presentation.
Onboarding automatisation
Provider self management
Priority Management
Unique Company Profil
Provider New Journey Teaser
Steps to Provider new journey (self management)
Discover the phases of the new Provider journey
Zoom on some possible features of the providers account
Access to all information declared about the company and its documents
Notification of changes to be made or expiry
Accessible work team for creation or modification
Access to declared intervention areas on map with indication of 30 km overflow
PSM New Journey Teaser
Steps to PSM new journey (Priority Management, Company Profil)
Discover the phases of the new PSM journey
Zoom on some possible features on the PSM Priority Activity
Notification of recent changes and expirations
Quantity of companies in this status this month compared to the previous month
Possibility of quick access to the content of a company file with high priority
Filter on activity to be processed by status
List of affected companies ranked by activity or urgency
Trajectoire steps and valuer
Recognize the educational change
Create your study space
Choose your resources
Evaluate your current habits
Define your goals
10
Support the community
Participate actively
Manage your time and energy
Evaluate your progress
Design your routine
Topic 1 Versus
TO
From
An automated network management tool where professionals are given maximum autonomy and company developments are tracked automatically. Operators can now focus solely on pre-identified sensitive issues.
From a manual onboarding tool with information entry and back-and-forth processing, dependent on operators to keep the company's lifecycle up to date. Operators must search for activity and information
vs
Description Objectives
Course objectives
Here you can list the main learning objectives. What skills or knowledge will they acquire? What will they be able to do at the end of the course?
Develop practical skills
Understand the basic concepts
Encourage critical thinking
Apply tools or techniques
This space is ideal for providing a clear idea of the course's value from the start. Make it relevant for your users!
Concepts
Key Concepts of the Course
Click on each concept to develop it with a brief definition or explanation.
Active Learning
Gamification
Learning Curve
Concepts
Key Course Concepts
Learning Curve
Gamification
Microlearning
Learning strategy based on small content units that are consumed quickly. Ideal for reinforcing concepts or learning in a flexible way.
Describe the process and pace at which a person acquires a new skill. The clearer and more accessible the information, the faster the progression.
It involves applying game dynamics (challenges, rewards, levels) in learning environments to increase user motivation and engagement.
Immediate Feedback
Engagement
Problem-Based Learning (PBL)
Level of emotional and mental involvement of the user with the content. High engagement improves information retention and overall course experience.
Didactic technique that proposes solving real or simulated situations to foster critical thinking and practical application of knowledge.
It is the feedback the user receives right after an activity. It helps correct errors quickly and improves understanding.
Topic 1
Introduction to digital learning
Discover the keys to learn effectively, flexibly, and at your own pace
Topic 1 Text
Learning in the digital age: autonomy, flexibility, and new key skills
Digital learning is not just a trend: it is a way to access knowledge that adapts to our lives and rhythms. In this first topic, we will explore how education has evolved with technology and what opportunities it offers for those seeking to grow personally or professionally. Additionally, we will see why autonomy and motivation are essential in virtual environments, and how to structure your learning to make the most of every available resource.
Topic 1 Text
Additionally, digital platforms offer multiple formats — videos, podcasts, interactive forums — that enrich the experience and cater to different learning styles. Using these tools consciously can make a significant difference in your results.
Digital learning allows you to choose how, when, and where to study. This flexibility not only makes time management easier but also promotes greater autonomy, making the student the protagonist of their learning process. This not only improves efficiency but also increases motivation by enabling more personalized and meaningful learning.
The digital environment gives you control: explore, learn, and evolve at your own pace, with resources designed to support you every step of the way.
Topic 1 Text
Explore the change in education
In this space, you can introduce the first topic of your course. Describe how technology has transformed the way we learn and highlight the importance of motivation and autonomy in digital environments. Customize this text to fit the specific focus and objectives of your course. It’s your starting point!
Topic 1 Quote
'Learning digitally is an opportunity to grow at your own pace. You set the path, I accompany you'
Carlos Rodríguez, Expert in Digital Education
Theme 1 Before/After
Topic 1 Reflect
So far we have learned
Stopping to think is also learning: how are you applying these concepts in your own study process?
Topic 2
Technology in learning
How digital tools transform education and enhance your learning experience
Topic 2 Text
Digital tools open up a range of possibilities to customize your education. From interactive platforms to multimedia resources, these technologies allow you to learn at your own pace and explore content dynamically and flexibly.
Technology not only complements learning but transforms it, providing new opportunities and methods.
Topic 2 Quick Question
What is a main advantage of learning with digital technology?
Topic 2 Text
An effective strategy in digital environments is to start with questions that spark curiosity. This approach promotes active participation, stimulates critical thinking, and makes the student the protagonist of their learning process.
'Learning begins with a good question, not with answers'
Diana Laurillard
Topic 2 Text
This strategy also allows for personalized teaching and adapting the learning pace to each individual, thus fostering a more meaningful and autonomous experience.
In digital learning, questions not only assess but also stimulate reflection, spark curiosity, and promote critical thinking. By posing relevant questions, students are encouraged to explore answers on their own.
Theme 2 Visual scheme
Tools
Quality
Technology
Content
Platforms
Relevance
Organization
Collaboration
Axes key
Interaction
Autonomy
Responsibility
Community
Feedback
Purpose
Motivation
Assessment
Consistency
Progress
Topic 2 Text
Key factors for an effective digital learning experience
Digital learning goes beyond access to content. Including customization, interactivity, and continuous assessment enhances student motivation and understanding. These elements make the virtual environment a more formative space, fostering real and sustained progress.
Technology transforms learning, creating more dynamic, accessible, and personalized experiences.
+info
Topic 2 Gallery
These images show how technology redefines learning, connecting spaces, people, and resources in an innovative way.
Evaluation
Test what you've learned and reflect on your digital experience
Assessment
What is the key skill for success in virtual learning environments?
Assessment
Which of these images best represents an autonomous digital learning environment?
Assessment
Assessment
What is an important function of digital tools in education?
Summary
Learning with technology is more than using tools: it's taking control, adapting, and building a personalized educational experience.
Throughout this module, we explore how technology has profoundly transformed the way we access knowledge. We understand that digital learning not only involves using new tools but also adopting a different mindset: more autonomous, flexible, and personalized. We saw the importance of motivation and organization in virtual environments, as well as the key role of digital platforms in enriching the educational experience. Additionally, we reflect on the value of planning, self-assessment, and active participation to build a meaningful and tailored learning path. You are now better prepared to continue progressing, making conscious decisions about how and what to learn.
References
Do you have questions?
We are here to help you. If something was not clear or you want to delve deeper into any topic, don’t hesitate to contact us. Your curiosity is also part of the learning process.
Thank you for taking the course!
10
Evaluate your progress Reflect on what you have learned and how you learned it. Adjust what is necessary and acknowledge your progress. Learning is an ongoing process, not a final goal.
Adding IA automatic controle Every document added (during onboarding or throughout its lifecycle) is checked and analysed to immediately indicate: the validity of the document type, content and required information. Professionals and operators are informed of the analysis performed and can make adjustments directly.
Rely on the community You're not alone. Use forums, tutors, classmates, or educational social networks to resolve doubts, share ideas, and stay connected.
Information centre Professionals receive notifications informing them of changes to be made to their information, documents or activities. Compliance and responsiveness are better ensured. Professionals are kept informed and can act quickly on essential requests.
Gamification
It is the use of game elements (points, levels, challenges) in educational or professional contexts to increase user motivation and engagement with the content.
Manage your time and energy Use techniques like Pomodoro or to-do lists. Knowing when to stop is also part of learning: rest boosts productivity.
Define your objectives Set clear and achievable goals. Knowing what you want to accomplish gives you direction and allows you to measure your progress more clearly throughout the course.
Provider account Professionals can access information and documents relating to them. They can update them and report changes independently. Open modifications follow business rules that prevent company transformations. Operators are independent and transparent with the information we have about them.
Design your routine Set a flexible but consistent schedule. Including regular study moments in your week will make learning become part of your life.
Recognize the educational change Understand how digitalization has changed the way of teaching and learning. This context is the starting point for designing your own training experience.
Create your study space Organize a comfortable place with good connection and no distractions. An appropriate environment directly influences your concentration and performance.
Actively participate Comment, ask questions, collaborate. In a digital environment, interaction with others is also key to enriching understanding and maintaining motivation.
Learning Curve
It is the representation of the time and effort a person needs to acquire a new skill or knowledge. Well-structured content helps smooth this curve, making learning more accessible and less frustrating.
Choose your resources From videos to podcasts, articles, or forums. Explore and select the formats that best suit you and the content you will work with.
Reorganised onboarding process Start with onboarding by creating an account, then adding company information, and then switch to the account with business information and service specialities. The professional uses the application approval period to refine their service information.
Assess your current habits Review how you study today. Identify strengths and areas for improvement so that your transition to the digital environment is more effective and aligned with your personal style.
Active Learning
Methodology that places the student at the center of the process, encouraging their participation through practical exercises, debates, or problem-solving. It is more effective than simply presenting information.
Deferring service information Information related to service execution (professions, specialities, area of operation and team) is no longer requested before the application is submitted, but is instead provided via the professional's account during the analysis period by an operator. The administrative burden is limited to onboarding, and the professional remains connected to the platform.
Onboarding automatisation
Onboarding includes automatic collection of public information about the company to limit data entry errors and maximise data compliance. This information is compared with the content of the supporting documents provided. The validity of the document, the information and compliance with acceptance criteria are automatically verified. The application is given a confidence score.
Provider self management
Move from onboarding via a form to be completed, where all information is collected at the outset, to simple and essential onboarding. Professionals begin by creating their account and then log in to add and modify all information related to the performance of services (professions, interventioin zone, teams). Their account is accessible and functional, and onboarding is dedicated to information on the reliability of the company for contractual purposes.
Priority Management
PSMs have a view that groups together the priority activity to be dealt with. Alerts regarding applications or the validity of active companies are easy to identify. Priority activities are pre-filtered for redirection to the relevant company page. The status of the network and its activity (coverage, satisfaction, response times) is tracked using statistics, with a top 10 list of the best and least efficient professionals.
Unique company profile
PSM has a unique view that brings together leads, applications and active companies to facilitate searching and standardise filters. Teams are linked to the company and easy to expand in the repository. Information editing and document management are carried out in the same way regardless of status.
Notify alerts on company profiles Risky or blocked applications, as well as compliance expiry for companies already listed, are monitored and notified to the PSM Operators can quickly identify urgent activity or non-compliance risks
Network performance dashboard Network's activity is centralised and performance analysed. Service ratings, response times, rescheduling and incident rates are presented in graph form with a top 10 of the best pro and a top 10 of the least effective ones. The PSM can quickly see the quality of the network and how it has changed compared to the previous period.
Unique company profile page The company repository is centralised on a single page, regardless of the company's conversion status. Filters allow you to isolate the list by status type or other criteria, and the information is standardised. PSMs have a single entry point to find a company, its teams, information and documents.
Add a compliance score Submit the application review and documents with a preliminary analysis of the compliance of the items submitted. The PSM can target the data read and extracted as well as the criteria that are not met by the application. The PSM can process the application more quickly with a standardised ve
Creation of a task management The activity required to keep the network up to date or process applications is centralised. Activity is prioritised by objective (processing or response times, criticality). Tasks redirect to the relevant profile file or list of relevant professionals. The PSM better targets priority activity and takes less time to find the relevant companies.