How to Write Factual Notes
“I understand you’re still settling into the role. However, the same issue has occurred several times and now needs to improve. The expectation is that this process is followed every time. We’ll check progress at our next check-in.”
“Some aspects of your performance are meeting expectations. However, the quality of written reports is inconsistent and needs to improve. Reports should be accurate and complete first time. We’ll review the next two submissions together.”
“There are concerns about your timekeeping. Arriving late impacts the team and doesn’t meet our expectations. From now on, you need to be on time for every shift. We’ll review this at your next progress review.”
“You’re engaging well with the team and building positive relationships. However, deadlines have been missed on three occasions, which does not meet the expectations of the role. From now on, work needs to be completed by the agreed deadlines. We’ll review this again in two weeks.”
Clear Feeeback
“I know you’re still settling in, but this shouldn’t keep happening.”
“Overall things are fine, but we need to keep an eye on this.”
“I’m not worried, but this needs to improve.”
“You’re doing really well, but there are a few things that need to improve.”
Mixed Message
Good vs mixed feedback
Nicole James
Created on January 18, 2026
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Transcript
How to Write Factual Notes
“I understand you’re still settling into the role. However, the same issue has occurred several times and now needs to improve. The expectation is that this process is followed every time. We’ll check progress at our next check-in.”
“Some aspects of your performance are meeting expectations. However, the quality of written reports is inconsistent and needs to improve. Reports should be accurate and complete first time. We’ll review the next two submissions together.”
“There are concerns about your timekeeping. Arriving late impacts the team and doesn’t meet our expectations. From now on, you need to be on time for every shift. We’ll review this at your next progress review.”
“You’re engaging well with the team and building positive relationships. However, deadlines have been missed on three occasions, which does not meet the expectations of the role. From now on, work needs to be completed by the agreed deadlines. We’ll review this again in two weeks.”
Clear Feeeback
“I know you’re still settling in, but this shouldn’t keep happening.”
“Overall things are fine, but we need to keep an eye on this.”
“I’m not worried, but this needs to improve.”
“You’re doing really well, but there are a few things that need to improve.”
Mixed Message