Email analysis

Writing a professional email

In the workshop, we are going to analyse some examples of emails, discussing what is good about them and what could be improved about them. If you couldn't attend the workshop or would like a recap, make your way through the emails here and share your thoughts regarding how we could improve them. Use the START button to get started

Start

You can't read the email because it's been written in the subject line.

Next

• It's not specific enough.
• More information is required to understand how to help.
• Should have included more details, such as which module.

Next

• This email is rude. There are no introductions or sign off.
• It is also not specific enough. It would have been useful to include the full module code and name of the teacher.

Next

Uses a clear subject line which indicates what the email is about.

Polite and courteous.

Greets the recipient.

Next

Great work.

You are now ready to start writing professional emails. To continue use the NEXT button at the bottom of the page.