02
03
01
Trade Accounts Get Easier With Trust
Build Relationships withCustomer’s Tradespeople
Find and Invite NewTrade Accounts
Building trust with tradespeople means leads start coming to you, making Trade accounts easier to manage than retail once the relationship is established.
When a customer chooses supply-only, get the contact details of their chosen tradesperson. Reach out to start building a relationship - this helps with smoother communication and quicker resolution of any delivery issues without involving the customer.
Use sites like TrustATrader and Book a Builder to find potential trade accounts. Reach out directly, invite them into the showroom, and walk them through the Wren product range and how we work.
Olivia Bennett
James Harrison
Emily Carter
05
06
04
Showcase What Makes
Wren Different
Build Trust Over Time
Deliver the Same GreatService to Trade Accounts
Bring tradespeople into the showroom and highlight our unique features — VR kitchens, the Planner, packs, and flipcharts. This helps them understand our value and become advocates for Wren with their customers.
Bring tradespeople into the showroom and highlight our unique features — VR kitchens, the Planner, packs, and flipcharts. This helps them understand our value and become advocates for Wren with their customers.
Tradespeople will be used to leading with the design and measurements, but as trust grows, they’ll rely on us to handle these tasks - lifting the load from their shoulders and setting us apart from competitors who rely on the trader to do the majority of the heavy lifting.
Emily Carter
Emily Carter
Emily Carter
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Transcript
02
03
01
Trade Accounts Get Easier With Trust
Build Relationships withCustomer’s Tradespeople
Find and Invite NewTrade Accounts
Building trust with tradespeople means leads start coming to you, making Trade accounts easier to manage than retail once the relationship is established.
When a customer chooses supply-only, get the contact details of their chosen tradesperson. Reach out to start building a relationship - this helps with smoother communication and quicker resolution of any delivery issues without involving the customer.
Use sites like TrustATrader and Book a Builder to find potential trade accounts. Reach out directly, invite them into the showroom, and walk them through the Wren product range and how we work.
Olivia Bennett
James Harrison
Emily Carter
05
06
04
Showcase What Makes Wren Different
Build Trust Over Time
Deliver the Same GreatService to Trade Accounts
Bring tradespeople into the showroom and highlight our unique features — VR kitchens, the Planner, packs, and flipcharts. This helps them understand our value and become advocates for Wren with their customers.
Bring tradespeople into the showroom and highlight our unique features — VR kitchens, the Planner, packs, and flipcharts. This helps them understand our value and become advocates for Wren with their customers.
Tradespeople will be used to leading with the design and measurements, but as trust grows, they’ll rely on us to handle these tasks - lifting the load from their shoulders and setting us apart from competitors who rely on the trader to do the majority of the heavy lifting.
Emily Carter
Emily Carter
Emily Carter