Want to create interactive content? It’s easy in Genially!

Get started free

Octobites: Building Trust

Leanne Hamley

Created on January 8, 2026

Start designing with a free template

Discover more than 1500 professional designs like these:

Magazine dossier

Momentum: Onboarding Escape Game

Momentum: Manager Guide

Wizardry Letter

Search Bar Card

Piñata

Microlearning: When to Use Chat, Meetings or Email

Transcript

Octobites

How We Lead at Octopus

Compassionate Candor

Saying what needs to be said, without losing trust

Start Octobite

Formerly known as Radical Candor

Compassionate Candor
Care Personally
Challenge Directly

Compassionate Candor

Compassionate Candor is about two behaviours working together:

Show me how

Why feedback doesn’t always land as intended

Care Personally

Ruinous Empathy

Caring deeply, but avoiding the hard conversation.

Compassionate Candor

Clear and kind — saying what needs to be said.

Challenge Directly

Manipulative Insincerity

Not caring, not challenging — saying nothing useful.

Obnoxious Aggression

Clear, but without care

Master the Art of Honest & Empathetic Communication

How You Show Up in Tough Conversations

REFLECTION: There’s no right answer here — just awareness

What This Sounds Like in Practice

Action

Care + Challenge = Compassionate Candor

Write down what you would say.
  • If there’s a conversation you’ve been avoiding, use that.
  • If not, think back to a recent conversation where you softened the message or stayed silent.

Additional Resources

Radical Candor In 6 Minutes With Kim Scott
How to lead with radical candor | Kim Scott | TEDxPortland
HBR IdeaCast: Defining Radical Candor and how to do it
The Brain-Changing Benefits of Exercise" - Wendy Suzuki TED Talk (8 mins)

Care Personally

Showing genuine care for the person - not just their output. This builds trust and strong relationships.

Challenge Directly

Being honest, clear, and specific - whether giving praise or addressing issues - so people can grow.

Which quadrant do you slip into most often?