From 12 May 2026
On volunteer recruitment tool, any user applies for specific opportunity
On volunteer recruitment tool, new user submits generic expression of interest
Existing user* expresses interest in volunteering via GO
If under 18
Unit level
County level
District level
Division level
If adult (18+)
Enquiry** goes to closest level (district or division)
Enquiry** goes to county
Enquiry** goes to district
Enquiry** goes to division
District and divisions can refer enquiries onto county level and other districts or divisions in GO if they can’t find a suitable role in their area.
Counties can refer enquiries, including expressions of interest, onto districts and division
*An existing user includes current or previous volunteers, parents, carers or young members. **The main contact for each level receives the notification of a new enquiry. But anyone with recruiter access can view and manage the enquiry in GO.
Enquiries flow
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Transcript
From 12 May 2026
On volunteer recruitment tool, any user applies for specific opportunity
On volunteer recruitment tool, new user submits generic expression of interest
Existing user* expresses interest in volunteering via GO
If under 18
Unit level
County level
District level
Division level
If adult (18+)
Enquiry** goes to closest level (district or division)
Enquiry** goes to county
Enquiry** goes to district
Enquiry** goes to division
District and divisions can refer enquiries onto county level and other districts or divisions in GO if they can’t find a suitable role in their area.
Counties can refer enquiries, including expressions of interest, onto districts and division
*An existing user includes current or previous volunteers, parents, carers or young members. **The main contact for each level receives the notification of a new enquiry. But anyone with recruiter access can view and manage the enquiry in GO.