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mapeo del costumer journey

Paloma Tavares

Created on November 7, 2025

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Transcript

mapeo del costumer journey

recorrido del cliente

Start

Datos generales del cliente

1/4

2/4

3/4

Next

DESCUBRIMIENTO

Postres y cafe

Back

Next

CONSIDERACIÓN

postres y cafe

4/4

Back

Next

DECISIÓN

postres y cafe

COMPRA

postres y cafe

POSTVENTA

postres y cafe

EMOCIONES

DESCRIBE TUS EMOCINES AL VIVIR ESTA EXPERENCIA

¡GRACIAS POR RESPONDER!