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CLICK HERE TO LEARN ABOUT STAFF

Andrea Tibbetts

Created on November 6, 2025

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Transcript

CLICK HERE TO LEARN ABOUT STAFF

CLICK HERE TO LEARN ABOUT SOCIAL SUPPORT

CLICK HERE TO LEARN ABOUT STUFF

CLICK HERE TO LEARN ABOUT SYSTEMS

CLICK HERE TO LEARN ABOUT SPACE

STAFF

WELL-TRAINED, QUALIFIED PROFESSIONALS TO MEET PATIENT NEEDS

With more than 17,000 global staff, we prioritize having skilled teams to respond to patients’ needs. We hire local staff and are proud that 99% of PIH’s community health workers and clinical and programmatic staff work in their home countries

SOCIAL SUPPORT

THE RESOURCES PATIENTS NEED TO RECOVER & REMAIN HEALTHY

PIH’s social support programming focuses on treating the whole patient, not just their condition, and is essential to recovery and maintenance of good health over the long term. This support comes in many forms: mental health resources for expectant mothers, food for a patient whose farm was destroyed in a natural disaster, housing for a patient recovering from TB, and more.

STUFF

THE MEDICATION, TOOLS AND RESOURCES NEEDED TO FOR CARE DELIVERY

The list of “stuff” we need is vast and includes everything from proper and ample vaccinations and medications, such as antibiotics to treat tuberculosis, to equipment and oxygen supplies. PIH’s global supply chain team has a standardized formulary of 2,819 items staff may select to streamline procurement orders, standardize requests from health facilities to warehouses, and align with the different protocols in countries where we work.

SYSTEMS

THE INFRASTRUCTURE NECESSARY TO ENSURE QUALITY HEALTH CARE

This element of the five S’s can seem invisible but is no less important. Behind the scenes, many systems must work in harmony to ensure patients receive consistent, quality health care around the world. We help build strong systems by influencing global partners, advocating for policy change, supporting clinical education, and constantly improving the quality of care available for the most vulnerable—especially women and children.

SPACE

SAFE, APPROPRIATE SPACES WITH CAPACITY TO SERVE PATIENTS

To treat patients, we need safe, appropriate, and dignified spaces equipped with electricity and running water.Sometimes these spaces already exist, but in most cases, facilities need to be renovated or built from the ground up—such as the Maternal Center of Excellence in Sierra Leone. Alongside our donors and partners, PIH creates, expands, and equips spaces so that they meet clinicians’ needs and provide a beautiful, healing environment for patients.