Instructions
Welcome to the Dilemma Game You are about to start a moment of reflection and practice on leadership. Here, real situations come to life in the form of dilemmas. In each round, you will be invited to make choices, discuss behaviors, and reflect on different ways of acting. By discussing real dilemmas, we reinforce behaviors aligned with our Leadership Standard and, in practice, shape the culture we want to build. Click the "Start" button and immerse yourself in situations that are part of our daily life. Here, there is no right or wrong answer, what matters is to reflect, discuss, and learn.
Click below to choose a situation:
Scenario 3
Scenario 2
Scenario 1
Scenario 5
Scenario 6
Scenario 4
Scenario 8
Scenario 7
Scenario 9
In the middle of an offshore campaign, the supplier informs that a key item won’t be delivered on time. The operation is ongoing, Supply remains unresponsive, and the consequences of the delay are not yet fully understood. Senior management is monitoring the project but isn’t directly connected to the team. Which Leadership Standard principle would you use as foundation to lead this situation?
It helps reinforce strategic relevance and keeps the team motivated. However, it lacks clarity and immediate action. It maintains energy, whereas Making Problems Visible and fostering Cross-Functional Connectivity would lead to more tangible responses.
It connects Supply, Operations, and Leadership to align decisions. However, without clarity and active listening, it risks becoming an unproductive meeting. It enables coordination, while Problem Solving and Making Problems Visible drive momentum.
It guides the team toward practical actions and feasible options. However, without a full grasp of the situation, it may lead to superficial solutions. It helps mitigate impact, while Asking and Listening and Creating Value-Oriented Purpose contribute to a more lasting outcome.
Highlighting the delay can help trigger decisions and rally support. However, without active listening or genuine connection, it may feel like an alarm lacking empathy. It drives action, while Asking and Listening and Cross-Functional Connectivity help build context.
It helps clarify the root causes of the delay and Supply’s lack of response. While it adds depth, it might delay urgent decision-making. It expands understanding, whereas Problem Solving and Making Problems Visible drive faster action.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
While reviewing an SPS project, it was discovered that a technical specification had been modified without formal notice. The client had approved the earlier design. The team is divided between correcting the issue or defending the change. With delivery approaching, there’s a risk to client trust. Which Leadership Standard principle would you use as foundation to lead this situation?
By listening to the team, we uncover the reasons behind the change and understand person’s perspective, which helps prevent hasty decisions. Without focus, this may slow down the response. Connecting with Create Value-Driven Purpose and Cross-Functional Connectivity helps guide the discussion.
Bringing together the teams enables a coordinated response and helps prevent isolated decisions. Without clarity and active listening, tensions may arise. Linking to Making Problems Visible and Problem Solving supports more effective outcomes.
Reaffirming the purpose reminds the team that trust and technical integrity are core elements of the value delivered. Yet, in the face of urgency, this may appear idealistic. Linking it to Making Problems Visible and Problem Solving helps translate intention into concrete action.
Making the change and its impact on trust visible helps unlock support and more aligned decisions. A lack of listening can trigger defensiveness. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into collaboration.
Pursuing a fast technical correction helps prevent delivery issues and maintain client trust. However, acting without fully grasping the situation may lead to new problems. Connecting with Ask and Listen and Create Value-Driven Purpose supports a more sustainable resolution.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
In the middle of a PLSV operation, essential equipment begins to fail intermittently. The onboard crew raises safety concerns, while onshore leadership insists on maintaining the timeline. The client is pressing for advancement, and no contingency plan is in place. Which Leadership Standard principle would you use as foundation to lead this situation?
Reinforcing the purpose helps the team stay focused on safety and trust as key elements of the value delivered, promoting risk awareness. However, in high-pressure situations, it may feel distant. Connecting with Making Problems Visible and Cross-functional Connectivity helps turn intention into decisions.
Acting quickly on a technical solution helps mitigate risk and maintain operations. However, ignoring the human impact may lead to new issues. Connecting with Ask and Listen and Create Value-Driven Purpose helps ensure the solution is both safe and aligned.
Bringing the teams together enables a coordinated response that balances safety and timeline. Without clear communication and active listening, tensions may arise. Connecting with Making Problems Visible and Problem Solving helps keep the team aligned and focused.
Making failures and the absence of a contingency plan visible helps unlock support and realign priorities. Without active listening, it can create tension. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into coordinated action.
Listening to the onboard team and leadership helps uncover different perspectives on risk and urgency, fostering mutual understanding. However, without clear focus, it may slow down decision-making. Linking to Problem Solving and Creating Value-Driven Purpose helps guide the discussion effectively.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
In the final stage of a SURF project, the Engineering team discovers that technical documents were revised without formal approval. The Quality team raises concerns about version validity, while Supply has begun procurement using unverified information. The client is requesting traceability, and there’s a potential risk of non-conformance. Which Leadership Standard principle would you use as foundation to lead this situation?
Listening to Engineering, Quality, and Supply helps uncover the root causes and different views on the impact, promoting shared understanding. Without focus, it may delay the response. Connecting with Create Value-Driven Purpose and Cross-functional Connectivity helps guide the discussion effectively.
Reinforcing the purpose reminds the team that traceability and compliance are key elements of the value delivered. However, in urgent situations, it may feel too abstract. Connecting with Making Problems Visible and Problem Solving helps translate intention into practical decisions.
Seeking a fast technical correction helps mitigate delivery risks and respond to client demands. However, without considering the broader context, it may lead to new issues. Connecting with Ask and Listen and Create Value-Driven Purpose helps ensure the solution is both safe and aligned.
Bringing together the teams enables a coordinated response and avoids isolated decisions. Without clear communication and active listening, tensions may arise. Connecting with Making Problems Visible and Problem Solving helps keep the team aligned and focused.
Making the lack of validation and potential non-compliance visible helps unlock support and prompt a reassessment of decisions. Without active listening, it can create tension. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into effective coordination.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
While reviewing the supplier qualification process, the Quality team proposes stricter criteria following a recent incident. Procurement raises concerns about reduced competitiveness and potential delivery delays. At the same time, the Projects team is pressing for agility. Which Leadership Standard principle would you use as foundation to lead this situation?
Coordinating the teams enables a unified response and avoids isolated decisions. Without clear communication and active listening, tensions may arise. Connecting with Making Problems Visible and Problem Solving supports a focused and balanced approach.
Revising criteria with attention to risk and impact supports competitiveness while preventing failures. However, ignoring operational constraints may result in a standstill. Connecting with Ask and Listen and Create Value-Driven Purpose helps guide the team toward a feasible and shared solution.
Listening the teams brings out legitimate concerns around risk, timing, and market competitiveness. Without a clear focus, this may delay decisions. Connecting with Create Value-Driven Purpose and Making Problems Visible helps guide the conversation toward contextualized action.
Reaffirming the purpose helps align safety, reliability, and delivery as central to the value provided. However, in urgent contexts, it may feel too abstract. Connecting with Cross-functional Connectivity and Problem Solving helps translate intention into actionable decisions.
Making the incident’s impact and the risks of relaxed criteria visible helps gain support and prompt a reassessment of standards. Without active listening, it can trigger resistance. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into constructive alignment.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
During the preparation of a report for the executive board, the Planning team proposes including only consolidated data to minimize confusion. The Quality team argues for the inclusion of ongoing risks and variations. At the same time, the Commercial team is worried about the potential impact of such disclosures on the project's reputation. Which Leadership Standard principle would you use as foundation to lead this situation?
Making ongoing variations and risks visible helps gain support and avoid overlooking key issues. Without active listening, it can trigger resistance. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into constructive alignment.
Striking a balance between consolidated data and risk analysis helps prevent noise and oversights. A lack of cross-functional understanding can lead to conflict. Connecting with Ask and Listen and Create Purpose Driven by Value supports a clear and aligned solution.
Reinforcing the purpose aligns transparency and accountability as core project values. To avoid sounding idealistic amid image concerns, it’s essential to connect this intent to Making Problems Visible and Cross-functional Connectivity, turning words into action.
Coordinating Planning, Quality, and Commercial enables a unified response and avoids siloed decisions. A lack of clarity or active listening can result in a standstill. Linking to Make Problems Visible and Problem Solving promotes focused collaboration.
Listening the 3 teams legitimate concerns around clarity, risk, and reputation. Without a clear focus, it may delay progress. Connecting with Create Value-Driven Purpose and Problem Solving helps transform listening into meaningful, context-aware action.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
During a cross-functional alignment meeting, the Commercial team proposed reprioritizing a strategic project to address an urgent request from a key client. However, this change would significantly impact Engineering’s timeline and compromise commitments already made by Operations. Which Leadership Standard principle would you use as foundation to lead this situation?
This can support alignment across teams by focusing on the true impact of the decision, delivering customer value, protecting reputation, and ensuring project sustainability. However, if each team interprets “value” differently, purpose might be used to justify interests ather than fostering unity.
Applying a problem-solving mindset can support scenario evaluation and the development of alternatives. However, if the problem is not clearly defined or the political context is overlooked, the solution may be technically sound but impractical or poorly accepted.
Highlighting the impact of a change, in terms of deadlines, resources, and commitments, helps bring clarity and avoid rushed decisions. However, if the data is used to apply pressure or defend specific interests, increased visibility may lead to greater tension.
The decision requires input from several areas, and no single team can decide on its own. Cross-functional connectivity enables collaborative solutions. However, without genuine openness, the process risks becoming a formality and causing frustration.
Listening enables a better grasp of commercial urgencies, technical risks, and operational limitations. It can create room for alternative solutions. However, if done hastily or defensively, it may entrench positions and hinder consensus.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
In the midst of iEPCI contract negotiations, a key client requests an earlier delivery of a critical item. While Engineering raises concerns about potential risks, the Commercial team is inclined to agree in order to secure the contract. The team feels pressured and has not reached a consensus. Which Leadership Standard principle would you use as foundation to lead this situation?
It helps align the team around the strategic importance of the delivery. While it reinforces customer focus, it doesn’t address technical risks. Direction is provided, but Cross-Functional Connectivity and Problem Solving are key to balancing value with feasibility.
It brings Engineering and Commercial together to align decisions. Without clear communication, the discussion may become unproductive. It enables collaboration, while Problem Solving and Creating Purpose help maintain a common focus.
It brings internal risks and pressures to light, encouraging open dialogue. However, without genuine listening, it may lead to tension. It raises awareness, while Creating Purpose and Cross-Functional Connectivity help guide more thoughtful and collaborative decisions.
It supports understanding of commercial urgency and technical risks, expanding the team’s perspective. While it adds depth, it may slow down decision-making. Making Problems Visible and Problem Solving help accelerate action with a strong foundation.
It emphasizes feasible alternatives and risk mitigation, offering effective results. However, without active listening, the approach may lack depth. It promotes action, while Creating Purpose and Asking help ensure long-term sustainability.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
As a strategic delivery is being prepared, doubts emerge regarding the appropriate level of detail. While consolidated data reflects overall performance, some variations and risks are still under analysis. The way this information is presented may shape perceptions of the project’s progress. Which Leadership Standard principle would you use as foundation to lead this situation?
Introducing purpose can help align the team on communication priorities. However, without clear visibility of risks and active listening, it may come across as superficial. Linking it to Making Problems Visible and Asking and Listening reinforces the decision.
Establishing clear criteria adds objectivity and helps reduce risks. However, without active listening and visibility, it may come across as overly technical. Linking it to Creating Purpose ensures strategic alignment, while Cross-Functional Connectivity promotes practical feasibility and joint commitment.
Raising questions about risks and variations can surface valid concerns. However, without a clear purpose and coordination across teams, it may lead to further uncertainty. Listening must be intentional, as emphasized in Cross-Functional Connectivity.
Aligning Commercial, Operations, and Quality enables an integrated delivery. Without active listening and clear visibility, discussions may lose focus. Strong connection transforms purpose into action and ensures the solution is both feasible and aligned.
Highlighting critical points can help align expectations. However, without active listening and a clear sense of purpose, it may lead to misinterpretation. Visibility should be supported by a clear narrative, as emphasized in Creating Purpose Driven by Value.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
What is the core topic of the Leadership Standard addressed in this dilemma?
Encourage psychological safety in every interaction.Thank team members for raising issues and treat mistakes as learning opportunities. Safety fosters transparency, accelerates problem solving, and builds a culture where people feel confident to speak up.
Start by clearly defining the problem.
A deep understanding of the issue is crucial before exploring solutions. When a problem is not well defined, it often results in misaligned efforts and unproductive conversations.
Use concrete data to make problems visible.
Present facts, evidence, and real impacts to ensure everyone shares a common understanding. Clear visibility reduces noise and enables informed decisions.
Practical Tips
Practical Tips
Practical Tips
Title
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
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Subtitle
Subtitle
Subtitle
Listening is not enough.
Asking with genuine curiosity and listening without judgment surfaces real concerns, eases tensions, and creates space for meaningful collaboration across teams.
Model curiosity in every interaction.
Show genuine interest in ideas and challenges, even outside your domain. Curiosity fosters trust and continuous learning.
Invite diverse perspectives early in the process.
Different viewpoints uncover blind spots and strengthen solutions. Inclusion builds trust and drives innovation.
Practical Tips
Practical Tips
Practical Tips
Title
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Subtitle
Subtitle
Subtitle
Continue
Thank you for taking this time to pause and reflect on your leadership practice. The five pillars of the Leadership Standard are more than concepts: they are practices that shape our impact. How have you been balancing the five concepts in your decisions? What changes do you want to drive as a result of this reflection? Leadership with purpose inspires and transforms. See you next week with the new dilemma!
Dilema 6 - EN
Lucas Andrade
Created on November 6, 2025
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Transcript
Instructions
Welcome to the Dilemma Game You are about to start a moment of reflection and practice on leadership. Here, real situations come to life in the form of dilemmas. In each round, you will be invited to make choices, discuss behaviors, and reflect on different ways of acting. By discussing real dilemmas, we reinforce behaviors aligned with our Leadership Standard and, in practice, shape the culture we want to build. Click the "Start" button and immerse yourself in situations that are part of our daily life. Here, there is no right or wrong answer, what matters is to reflect, discuss, and learn.
Click below to choose a situation:
Scenario 3
Scenario 2
Scenario 1
Scenario 5
Scenario 6
Scenario 4
Scenario 8
Scenario 7
Scenario 9
In the middle of an offshore campaign, the supplier informs that a key item won’t be delivered on time. The operation is ongoing, Supply remains unresponsive, and the consequences of the delay are not yet fully understood. Senior management is monitoring the project but isn’t directly connected to the team. Which Leadership Standard principle would you use as foundation to lead this situation?
It helps reinforce strategic relevance and keeps the team motivated. However, it lacks clarity and immediate action. It maintains energy, whereas Making Problems Visible and fostering Cross-Functional Connectivity would lead to more tangible responses.
It connects Supply, Operations, and Leadership to align decisions. However, without clarity and active listening, it risks becoming an unproductive meeting. It enables coordination, while Problem Solving and Making Problems Visible drive momentum.
It guides the team toward practical actions and feasible options. However, without a full grasp of the situation, it may lead to superficial solutions. It helps mitigate impact, while Asking and Listening and Creating Value-Oriented Purpose contribute to a more lasting outcome.
Highlighting the delay can help trigger decisions and rally support. However, without active listening or genuine connection, it may feel like an alarm lacking empathy. It drives action, while Asking and Listening and Cross-Functional Connectivity help build context.
It helps clarify the root causes of the delay and Supply’s lack of response. While it adds depth, it might delay urgent decision-making. It expands understanding, whereas Problem Solving and Making Problems Visible drive faster action.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
While reviewing an SPS project, it was discovered that a technical specification had been modified without formal notice. The client had approved the earlier design. The team is divided between correcting the issue or defending the change. With delivery approaching, there’s a risk to client trust. Which Leadership Standard principle would you use as foundation to lead this situation?
By listening to the team, we uncover the reasons behind the change and understand person’s perspective, which helps prevent hasty decisions. Without focus, this may slow down the response. Connecting with Create Value-Driven Purpose and Cross-Functional Connectivity helps guide the discussion.
Bringing together the teams enables a coordinated response and helps prevent isolated decisions. Without clarity and active listening, tensions may arise. Linking to Making Problems Visible and Problem Solving supports more effective outcomes.
Reaffirming the purpose reminds the team that trust and technical integrity are core elements of the value delivered. Yet, in the face of urgency, this may appear idealistic. Linking it to Making Problems Visible and Problem Solving helps translate intention into concrete action.
Making the change and its impact on trust visible helps unlock support and more aligned decisions. A lack of listening can trigger defensiveness. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into collaboration.
Pursuing a fast technical correction helps prevent delivery issues and maintain client trust. However, acting without fully grasping the situation may lead to new problems. Connecting with Ask and Listen and Create Value-Driven Purpose supports a more sustainable resolution.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
In the middle of a PLSV operation, essential equipment begins to fail intermittently. The onboard crew raises safety concerns, while onshore leadership insists on maintaining the timeline. The client is pressing for advancement, and no contingency plan is in place. Which Leadership Standard principle would you use as foundation to lead this situation?
Reinforcing the purpose helps the team stay focused on safety and trust as key elements of the value delivered, promoting risk awareness. However, in high-pressure situations, it may feel distant. Connecting with Making Problems Visible and Cross-functional Connectivity helps turn intention into decisions.
Acting quickly on a technical solution helps mitigate risk and maintain operations. However, ignoring the human impact may lead to new issues. Connecting with Ask and Listen and Create Value-Driven Purpose helps ensure the solution is both safe and aligned.
Bringing the teams together enables a coordinated response that balances safety and timeline. Without clear communication and active listening, tensions may arise. Connecting with Making Problems Visible and Problem Solving helps keep the team aligned and focused.
Making failures and the absence of a contingency plan visible helps unlock support and realign priorities. Without active listening, it can create tension. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into coordinated action.
Listening to the onboard team and leadership helps uncover different perspectives on risk and urgency, fostering mutual understanding. However, without clear focus, it may slow down decision-making. Linking to Problem Solving and Creating Value-Driven Purpose helps guide the discussion effectively.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
In the final stage of a SURF project, the Engineering team discovers that technical documents were revised without formal approval. The Quality team raises concerns about version validity, while Supply has begun procurement using unverified information. The client is requesting traceability, and there’s a potential risk of non-conformance. Which Leadership Standard principle would you use as foundation to lead this situation?
Listening to Engineering, Quality, and Supply helps uncover the root causes and different views on the impact, promoting shared understanding. Without focus, it may delay the response. Connecting with Create Value-Driven Purpose and Cross-functional Connectivity helps guide the discussion effectively.
Reinforcing the purpose reminds the team that traceability and compliance are key elements of the value delivered. However, in urgent situations, it may feel too abstract. Connecting with Making Problems Visible and Problem Solving helps translate intention into practical decisions.
Seeking a fast technical correction helps mitigate delivery risks and respond to client demands. However, without considering the broader context, it may lead to new issues. Connecting with Ask and Listen and Create Value-Driven Purpose helps ensure the solution is both safe and aligned.
Bringing together the teams enables a coordinated response and avoids isolated decisions. Without clear communication and active listening, tensions may arise. Connecting with Making Problems Visible and Problem Solving helps keep the team aligned and focused.
Making the lack of validation and potential non-compliance visible helps unlock support and prompt a reassessment of decisions. Without active listening, it can create tension. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into effective coordination.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
While reviewing the supplier qualification process, the Quality team proposes stricter criteria following a recent incident. Procurement raises concerns about reduced competitiveness and potential delivery delays. At the same time, the Projects team is pressing for agility. Which Leadership Standard principle would you use as foundation to lead this situation?
Coordinating the teams enables a unified response and avoids isolated decisions. Without clear communication and active listening, tensions may arise. Connecting with Making Problems Visible and Problem Solving supports a focused and balanced approach.
Revising criteria with attention to risk and impact supports competitiveness while preventing failures. However, ignoring operational constraints may result in a standstill. Connecting with Ask and Listen and Create Value-Driven Purpose helps guide the team toward a feasible and shared solution.
Listening the teams brings out legitimate concerns around risk, timing, and market competitiveness. Without a clear focus, this may delay decisions. Connecting with Create Value-Driven Purpose and Making Problems Visible helps guide the conversation toward contextualized action.
Reaffirming the purpose helps align safety, reliability, and delivery as central to the value provided. However, in urgent contexts, it may feel too abstract. Connecting with Cross-functional Connectivity and Problem Solving helps translate intention into actionable decisions.
Making the incident’s impact and the risks of relaxed criteria visible helps gain support and prompt a reassessment of standards. Without active listening, it can trigger resistance. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into constructive alignment.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
During the preparation of a report for the executive board, the Planning team proposes including only consolidated data to minimize confusion. The Quality team argues for the inclusion of ongoing risks and variations. At the same time, the Commercial team is worried about the potential impact of such disclosures on the project's reputation. Which Leadership Standard principle would you use as foundation to lead this situation?
Making ongoing variations and risks visible helps gain support and avoid overlooking key issues. Without active listening, it can trigger resistance. Connecting with Ask and Listen and Cross-functional Connectivity helps turn visibility into constructive alignment.
Striking a balance between consolidated data and risk analysis helps prevent noise and oversights. A lack of cross-functional understanding can lead to conflict. Connecting with Ask and Listen and Create Purpose Driven by Value supports a clear and aligned solution.
Reinforcing the purpose aligns transparency and accountability as core project values. To avoid sounding idealistic amid image concerns, it’s essential to connect this intent to Making Problems Visible and Cross-functional Connectivity, turning words into action.
Coordinating Planning, Quality, and Commercial enables a unified response and avoids siloed decisions. A lack of clarity or active listening can result in a standstill. Linking to Make Problems Visible and Problem Solving promotes focused collaboration.
Listening the 3 teams legitimate concerns around clarity, risk, and reputation. Without a clear focus, it may delay progress. Connecting with Create Value-Driven Purpose and Problem Solving helps transform listening into meaningful, context-aware action.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
During a cross-functional alignment meeting, the Commercial team proposed reprioritizing a strategic project to address an urgent request from a key client. However, this change would significantly impact Engineering’s timeline and compromise commitments already made by Operations. Which Leadership Standard principle would you use as foundation to lead this situation?
This can support alignment across teams by focusing on the true impact of the decision, delivering customer value, protecting reputation, and ensuring project sustainability. However, if each team interprets “value” differently, purpose might be used to justify interests ather than fostering unity.
Applying a problem-solving mindset can support scenario evaluation and the development of alternatives. However, if the problem is not clearly defined or the political context is overlooked, the solution may be technically sound but impractical or poorly accepted.
Highlighting the impact of a change, in terms of deadlines, resources, and commitments, helps bring clarity and avoid rushed decisions. However, if the data is used to apply pressure or defend specific interests, increased visibility may lead to greater tension.
The decision requires input from several areas, and no single team can decide on its own. Cross-functional connectivity enables collaborative solutions. However, without genuine openness, the process risks becoming a formality and causing frustration.
Listening enables a better grasp of commercial urgencies, technical risks, and operational limitations. It can create room for alternative solutions. However, if done hastily or defensively, it may entrench positions and hinder consensus.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
In the midst of iEPCI contract negotiations, a key client requests an earlier delivery of a critical item. While Engineering raises concerns about potential risks, the Commercial team is inclined to agree in order to secure the contract. The team feels pressured and has not reached a consensus. Which Leadership Standard principle would you use as foundation to lead this situation?
It helps align the team around the strategic importance of the delivery. While it reinforces customer focus, it doesn’t address technical risks. Direction is provided, but Cross-Functional Connectivity and Problem Solving are key to balancing value with feasibility.
It brings Engineering and Commercial together to align decisions. Without clear communication, the discussion may become unproductive. It enables collaboration, while Problem Solving and Creating Purpose help maintain a common focus.
It brings internal risks and pressures to light, encouraging open dialogue. However, without genuine listening, it may lead to tension. It raises awareness, while Creating Purpose and Cross-Functional Connectivity help guide more thoughtful and collaborative decisions.
It supports understanding of commercial urgency and technical risks, expanding the team’s perspective. While it adds depth, it may slow down decision-making. Making Problems Visible and Problem Solving help accelerate action with a strong foundation.
It emphasizes feasible alternatives and risk mitigation, offering effective results. However, without active listening, the approach may lack depth. It promotes action, while Creating Purpose and Asking help ensure long-term sustainability.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
As a strategic delivery is being prepared, doubts emerge regarding the appropriate level of detail. While consolidated data reflects overall performance, some variations and risks are still under analysis. The way this information is presented may shape perceptions of the project’s progress. Which Leadership Standard principle would you use as foundation to lead this situation?
Introducing purpose can help align the team on communication priorities. However, without clear visibility of risks and active listening, it may come across as superficial. Linking it to Making Problems Visible and Asking and Listening reinforces the decision.
Establishing clear criteria adds objectivity and helps reduce risks. However, without active listening and visibility, it may come across as overly technical. Linking it to Creating Purpose ensures strategic alignment, while Cross-Functional Connectivity promotes practical feasibility and joint commitment.
Raising questions about risks and variations can surface valid concerns. However, without a clear purpose and coordination across teams, it may lead to further uncertainty. Listening must be intentional, as emphasized in Cross-Functional Connectivity.
Aligning Commercial, Operations, and Quality enables an integrated delivery. Without active listening and clear visibility, discussions may lose focus. Strong connection transforms purpose into action and ensures the solution is both feasible and aligned.
Highlighting critical points can help align expectations. However, without active listening and a clear sense of purpose, it may lead to misinterpretation. Visibility should be supported by a clear narrative, as emphasized in Creating Purpose Driven by Value.
Provide value-driven purpose
Cross-functional connectivity
Problem Solving
Ask & Listen
Make problems visible
Continue
What is the core topic of the Leadership Standard addressed in this dilemma?
Encourage psychological safety in every interaction.Thank team members for raising issues and treat mistakes as learning opportunities. Safety fosters transparency, accelerates problem solving, and builds a culture where people feel confident to speak up.
Start by clearly defining the problem. A deep understanding of the issue is crucial before exploring solutions. When a problem is not well defined, it often results in misaligned efforts and unproductive conversations.
Use concrete data to make problems visible. Present facts, evidence, and real impacts to ensure everyone shares a common understanding. Clear visibility reduces noise and enables informed decisions.
Practical Tips
Practical Tips
Practical Tips
Title
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Subtitle
Subtitle
Subtitle
Listening is not enough. Asking with genuine curiosity and listening without judgment surfaces real concerns, eases tensions, and creates space for meaningful collaboration across teams.
Model curiosity in every interaction. Show genuine interest in ideas and challenges, even outside your domain. Curiosity fosters trust and continuous learning.
Invite diverse perspectives early in the process. Different viewpoints uncover blind spots and strengthen solutions. Inclusion builds trust and drives innovation.
Practical Tips
Practical Tips
Practical Tips
Title
Title
Title
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Use this side to give more information about a topic.
Subtitle
Subtitle
Subtitle
Continue
Thank you for taking this time to pause and reflect on your leadership practice. The five pillars of the Leadership Standard are more than concepts: they are practices that shape our impact. How have you been balancing the five concepts in your decisions? What changes do you want to drive as a result of this reflection? Leadership with purpose inspires and transforms. See you next week with the new dilemma!