WHI Bowling Quiz

WHI Bowling Quiz

I am a cool subtitle

START

What is the correct time frame to scedhule a WHI ?

11 am -12 am

7 am - 8 am

3:30 pm - 4 pm

Strike!

Well done!

NEXT QUESTION

Which of the following does CAN NOT get a WHI

Old Man With Legacy Service

Residential Customer

White Flag Alert

Strike!

Well done!

NEXT QUESTION

If a PCC is not available, what is the next step for scheduling a WHI Inspection

Tell the customer WHI is NOT available

Call the OCM for help

Send an Email

Strike!

Well done!

NEXT QUESTION

How do you search in CCM for a Already scedhuled WHI Inspection ?

In My Ticket

In Customer Search

In Prospect Search

Strike!

Well done!

NEXT QUESTION

Scenario 1: The residential customer is calling in to pay on their billing but on the account. You see the account is on hold. Do you offer the WHI?

Yes

NO

Strike!

Well done!

NEXT QUESTION

Scenario 2: Rock Lee who is a Kitchen manger at Ramen Boys called in to scedhuled a service for general pest control . Do you offer the WHI?

Yes

NO

Strike!

Well done!

NEXT QUESTION

Scenario 3: Vegeta, a residential customer, is calling in to check for the ETA for his appointment for today, and you see it is past the appointment’s time frame window The customer is distressed, and there is no resolve beside a ticket to the branch- Do we offer the WHI?

Yes

NO

Strike!

Well done!

NEXT QUESTION

Scenario 4: Harry Potter a residential customer is calling in to scedhule an extra service for Psocids. Do you offer the WHI?

Yes

No

Strike!

Well done!

NEXT QUESTION

Quiz completed!

START over?

Ohno!

Try again