The care you need
Where to go
Timing
How to schedule
Preventive and routine care:
Call your doctor’s office during regular business hours or schedule online (if available).
• Checkups • Immunizations • Minor illnesses • Minor injuries
Up to 4+ weeks for an open appointment
Your personal doctor
Click here
Urgent issues that aren’t life-threatening:
Walk-ins are typically accepted. You may be able to call ahead or check online to see if there’s a wait.
• Sprains • Minor broken bones (e.g., finger) • Minor burns • Minor infections • Strep throat
Same-day appointments
Urgent care
Click here
Non-emergency issues you’d prefer to stay home for:
Check your doctor’s website or call their office to learn about virtual visit availability.3
• Preventive and routine care
• Some urgent care needs2
Same-day appointments may be available
Click here
Virtual visit
Life-threatening and/or very serious conditions:
• Heavy bleeding • Chest pain • Major burns • Difficulty breathing • Spinal injuries
If you have a life-threatening emergency, call 911 or go to the nearest emergency room right away.
Emergency room
UHC_CAHPS_CheckIn_WhereToGetCare_S2644559
Bret Ryan
Created on November 5, 2025
Start designing with a free template
Discover more than 1500 professional designs like these:
View
SWOT Challenge: Classify Key Factors
View
Vision Board
View
Explainer Video: Keys to Effective Communication
View
Explainer Video: AI for Companies
View
Corporate CV
View
Flow Presentation
View
Discover Your AI Assistant
Explore all templates
Transcript
The care you need
Where to go
Timing
How to schedule
Preventive and routine care:
Call your doctor’s office during regular business hours or schedule online (if available).
• Checkups • Immunizations • Minor illnesses • Minor injuries
Up to 4+ weeks for an open appointment
Your personal doctor
Click here
Urgent issues that aren’t life-threatening:
Walk-ins are typically accepted. You may be able to call ahead or check online to see if there’s a wait.
• Sprains • Minor broken bones (e.g., finger) • Minor burns • Minor infections • Strep throat
Same-day appointments
Urgent care
Click here
Non-emergency issues you’d prefer to stay home for:
Check your doctor’s website or call their office to learn about virtual visit availability.3
• Preventive and routine care • Some urgent care needs2
Same-day appointments may be available
Click here
Virtual visit
Life-threatening and/or very serious conditions:
• Heavy bleeding • Chest pain • Major burns • Difficulty breathing • Spinal injuries
If you have a life-threatening emergency, call 911 or go to the nearest emergency room right away.
Emergency room