How to Troubleshoot Your Tech
đ
Learn how to work through common problems on your own, and keep your devices running smoothly.
Start
Follow these steps:
1. Re-read 2. Refresh 3. When in doubt, reboot!
Use all of your senses
Screen is blank
Refresh your screen, or your device might be about to die. Plug it in and wait a few minutes.
What are you seeing? What are you hearing?
Not powering on
Identify the problem
Think about easy fixes
Nothing happening at all?
Re-read instructions, close extra tabs, check settings and cords
Check all of your cords. Something might have come unplugged
Troubleshooting when technology isn't working
Headphones and speakers
Ask an adult
Lots of grown ups have problems with technology, too! We often know a lot of tricks.
Check all of your cords. Is everything plugged in securely?
Ask for help
No sound?
Computer sound
Ask a person who works in IT
Check all places a speaker setting can be found. On a video, at the bottom of your screen, and in your main settings. Is the volume up?
IT stands for "Information Technology." People who work in this field have taken lots of computer science courses, and are very knowledgeable.
A brilliant title
With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or fact that will be etched in the memory of your audience and even embed external content that surprises: videos, photos, audios... Whatever you want!
Write a great headline
Interactivity and animation can be your best allies when creating tables, infographics, or charts that help provide context to the information and simplify the data to present it to your audience. We are visual beings and find it easier to 'read' images than to readwritten text.
âYour content is liked, but it engages much more if it is interactiveâ
A brilliant title
With Genially templates, you can include visual resources to leave your audience speechless. You can also highlight a specific phrase or piece of information that will be etched in your audience's memory, and even embed external content that surprises: videos, photos, audio... Whatever you want!
A great title
Write a great text by clicking on Text in the left sidebar. Note: the fonts, size, and color should suit the theme you are addressing.
A great title
- Plan the structure of your communication.
- Prioritize it and give visual weight to the main points.
- Define secondary messages with interactivity.
- Establish a flow through the content.
- Measure the results.
A brilliant title
With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or fact that will be etched in the memory of your audience and even embed external content that surprises: videos, photos, audios... Whatever you want!
Here you can include a relevant fact to highlight
A great title
Do you need more reasons to create dynamic content? Well: 90% of the information we absorb comes to us through sight, and we also retain 42% more information when thecontent moves.
A great title
Visual content is a cross-cutting, universal language, like music. We are able to understand images from millions of years ago, even from other cultures.
A brilliant title
With Genially templates, you can include visual resources to leave your audience speechless. You can also highlight a specific phrase or fact that will be etched in your audience's memory and even embed external content that surprises: videos, photos, audio...Whatever you want!
Here you can include a relevant fact to highlight
A great title
Remember to add animation! Capture your audience's attention with your content and choose the ideal effect by selecting the element and clicking on the Animation icon, which appears right above.
A brilliant title
With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or piece of information that will be etched in your audience's memory and even embed external content that surprises: videos, photos, audios... Whatever you want!
A great title
We better capture visual content. Visual content is associated with cognitive and psychological mechanisms. Things enter through the eyes; the first image is the one that counts. We associate visual content with emotions.
đTroubleshooting
Kara Hare
Created on November 5, 2025
Simple troubleshooting for kids
Start designing with a free template
Discover more than 1500 professional designs like these:
View
Essential Map
View
Akihabara Map
View
Frayer Model
View
Create Your Story in Spanish
View
Microcourse: Key Skills for University
View
Microcourse: Learn Spanish
View
Choice Board Flipcards
Explore all templates
Transcript
How to Troubleshoot Your Tech
đ
Learn how to work through common problems on your own, and keep your devices running smoothly.
Start
Follow these steps:
1. Re-read 2. Refresh 3. When in doubt, reboot!
Use all of your senses
Screen is blank
Refresh your screen, or your device might be about to die. Plug it in and wait a few minutes.
What are you seeing? What are you hearing?
Not powering on
Identify the problem
Think about easy fixes
Nothing happening at all?
Re-read instructions, close extra tabs, check settings and cords
Check all of your cords. Something might have come unplugged
Troubleshooting when technology isn't working
Headphones and speakers
Ask an adult
Lots of grown ups have problems with technology, too! We often know a lot of tricks.
Check all of your cords. Is everything plugged in securely?
Ask for help
No sound?
Computer sound
Ask a person who works in IT
Check all places a speaker setting can be found. On a video, at the bottom of your screen, and in your main settings. Is the volume up?
IT stands for "Information Technology." People who work in this field have taken lots of computer science courses, and are very knowledgeable.
A brilliant title
With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or fact that will be etched in the memory of your audience and even embed external content that surprises: videos, photos, audios... Whatever you want!
Write a great headline
Interactivity and animation can be your best allies when creating tables, infographics, or charts that help provide context to the information and simplify the data to present it to your audience. We are visual beings and find it easier to 'read' images than to readwritten text.
âYour content is liked, but it engages much more if it is interactiveâ
A brilliant title
With Genially templates, you can include visual resources to leave your audience speechless. You can also highlight a specific phrase or piece of information that will be etched in your audience's memory, and even embed external content that surprises: videos, photos, audio... Whatever you want!
A great title
Write a great text by clicking on Text in the left sidebar. Note: the fonts, size, and color should suit the theme you are addressing.
A great title
A brilliant title
With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or fact that will be etched in the memory of your audience and even embed external content that surprises: videos, photos, audios... Whatever you want!
Here you can include a relevant fact to highlight
A great title
Do you need more reasons to create dynamic content? Well: 90% of the information we absorb comes to us through sight, and we also retain 42% more information when thecontent moves.
A great title
Visual content is a cross-cutting, universal language, like music. We are able to understand images from millions of years ago, even from other cultures.
A brilliant title
With Genially templates, you can include visual resources to leave your audience speechless. You can also highlight a specific phrase or fact that will be etched in your audience's memory and even embed external content that surprises: videos, photos, audio...Whatever you want!
Here you can include a relevant fact to highlight
A great title
Remember to add animation! Capture your audience's attention with your content and choose the ideal effect by selecting the element and clicking on the Animation icon, which appears right above.
A brilliant title
With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or piece of information that will be etched in your audience's memory and even embed external content that surprises: videos, photos, audios... Whatever you want!
A great title
We better capture visual content. Visual content is associated with cognitive and psychological mechanisms. Things enter through the eyes; the first image is the one that counts. We associate visual content with emotions.