The Power ofListening
By Colin Berry
LISTENING BUILDS BETTER BUSINESSES
Improves understanding, trust, and
teamwork
Encourages innovation and employee
engagement
Reduces mistakes and workplace conflict
“Leaders who listen effectively inspire
greater innovation and loyalty” (Fryer,
Harvard Business Review, 2021)
WHAT GETS IN THE WAY OF GOOD LISTENING
Internal barriers: stress, multitasking,
daydreaming
External barriers: noise, distractions, poor
technology
Psychological barriers: bias, assumptions,
lack of attention
Listening accuracy drops by nearly 40%
when distractions are present (Gearhart &
Bodie, 2019)
HOW TO STRENGTHEN LISTENING AT WORK
Practice active listening: eye contact,
paraphrasing, clarifying.
Build a listening culture: encourage open
feedback.
Train leaders to model listening behavior.
Listening training improves trust and
cooperation (Kluger & Zaidel, 2020).
Thank you!
Cream Neutral Minimalist New Business Pitch Deck Presentation-2.pdf
Colin Berry
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Transcript
The Power ofListening
By Colin Berry
LISTENING BUILDS BETTER BUSINESSES
Improves understanding, trust, and
teamwork
Encourages innovation and employee
engagement
Reduces mistakes and workplace conflict
“Leaders who listen effectively inspire
greater innovation and loyalty” (Fryer,
Harvard Business Review, 2021)
WHAT GETS IN THE WAY OF GOOD LISTENING
Internal barriers: stress, multitasking,
daydreaming
External barriers: noise, distractions, poor
technology
Psychological barriers: bias, assumptions,
lack of attention
Listening accuracy drops by nearly 40%
when distractions are present (Gearhart &
Bodie, 2019)
HOW TO STRENGTHEN LISTENING AT WORK
Practice active listening: eye contact,
paraphrasing, clarifying.
Build a listening culture: encourage open
feedback.
Train leaders to model listening behavior.
Listening training improves trust and
cooperation (Kluger & Zaidel, 2020).
Thank you!