Themeeting
MESHING IN MEETINGS
Using MESH to get the most out of meetings
start
Roy has scheduld a meeting with Alma. Roy is working on a high priority project and he’s struggling with some tasks. Alma works in a team that Roy thinks can help him, so he’s put 30 minutes in her diary called “catch up” .
Finally!
Alma is really busy with her own projects. She isn’t sure what Roy wants to meet her about, so she hasn’t responded to his meeting invite. As Roy just seems to want to catch up, she’s going to see how busy she is on the day.
Roy: Good morning, Alma! How are you? Alma: Hi, Roy. I'm good, I'm sorry, but I don't have much time; I have a very busy day today. How are you doing with the project? Roy: Thanks for asking. The truth is I am facing some difficulties. I am working on several tasks at once and feel like I'm not really making progress on any of them.
Well, we are off to a great start, Alma didn't reserve enough time for our meeting...
Continue
Alma: Hmm okay, the delivery date is approaching. Do you have a clear understanding of the order of tasks and the processes you need to follow with the deliverables?
Roy: Yes, but the problem is that some of the tasks are new to me, and that makes me progress more slowly. I would like to spend more time on them, but I feel like I can't because I have to meet other responsibilities as well. What really worries me is that I feel like I don't have the necessary support to learn these new tasks and that I don't have enough time to train in those areas.
Alma: Okay, I think I understand what you're saying, you've only been with us for three months...
Alma: I should have focused more on your formative stage.Sometimes, as a manager, I want everything to be under control and meet deadlines, but I overlook these kinds of issues. What can I do to help you work better? What do you need from me right now?
Continue
Roy: Well, if I could receive support from someone with more experience in the new tasks, that would help me a lot. I would also like to have more frequent feedback on the status of my deliveries in this project, to correct possible errors earlier.
Alma: That seems totally reasonable to me, I will talk to your teammates and assign one of them to accompany you for a week in completing those tasks. I'm sure it will resolve all your doubts. I will also implement a weekly follow-up meeting between you and me while the project lasts, to align the results and expectations.
Roy: I appreciate it, Alma, this gives me quite a bit of peace of mind. Sometimes we just need to know that you understand our situations and that we can count on your support.
Alma: Thanks to you, I realize that I need to ask more and listen better to know how I can support the team, and not just focus on chasing results. Let's stay in touch, have a great day! Roy: Likewise, we'll talk next week!
Questions
Question 1 / 6
Question 2 / 6
Question 3 / 6
Question 4 / 6
Question 5 / 6
Question 6 / 6
Lessonsin leadership
- Active listening: Alma learns not to interrupt and to truly understand Roy's needs.
- Empathy: Recognizing the emotional burden of a team and showing understanding.
- Tangible support: Offering practical solutions that support the growth of team members.
- Commitment to follow-up: Scheduling a review to assess if the solutions are working, strengthening trust and communication.
This story helps Alma to become a better manager and to understand that being a leader is not just about giving instructions, but also about offering support and being accessible to her team.
Resources
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Themeeting
rosie briercliffe
Created on November 3, 2025
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Transcript
Themeeting
MESHING IN MEETINGS
Using MESH to get the most out of meetings
start
Roy has scheduld a meeting with Alma. Roy is working on a high priority project and he’s struggling with some tasks. Alma works in a team that Roy thinks can help him, so he’s put 30 minutes in her diary called “catch up” .
Finally!
Alma is really busy with her own projects. She isn’t sure what Roy wants to meet her about, so she hasn’t responded to his meeting invite. As Roy just seems to want to catch up, she’s going to see how busy she is on the day.
Roy: Good morning, Alma! How are you? Alma: Hi, Roy. I'm good, I'm sorry, but I don't have much time; I have a very busy day today. How are you doing with the project? Roy: Thanks for asking. The truth is I am facing some difficulties. I am working on several tasks at once and feel like I'm not really making progress on any of them.
Well, we are off to a great start, Alma didn't reserve enough time for our meeting...
Continue
Alma: Hmm okay, the delivery date is approaching. Do you have a clear understanding of the order of tasks and the processes you need to follow with the deliverables?
Roy: Yes, but the problem is that some of the tasks are new to me, and that makes me progress more slowly. I would like to spend more time on them, but I feel like I can't because I have to meet other responsibilities as well. What really worries me is that I feel like I don't have the necessary support to learn these new tasks and that I don't have enough time to train in those areas.
Alma: Okay, I think I understand what you're saying, you've only been with us for three months...
Alma: I should have focused more on your formative stage.Sometimes, as a manager, I want everything to be under control and meet deadlines, but I overlook these kinds of issues. What can I do to help you work better? What do you need from me right now?
Continue
Roy: Well, if I could receive support from someone with more experience in the new tasks, that would help me a lot. I would also like to have more frequent feedback on the status of my deliveries in this project, to correct possible errors earlier.
Alma: That seems totally reasonable to me, I will talk to your teammates and assign one of them to accompany you for a week in completing those tasks. I'm sure it will resolve all your doubts. I will also implement a weekly follow-up meeting between you and me while the project lasts, to align the results and expectations.
Roy: I appreciate it, Alma, this gives me quite a bit of peace of mind. Sometimes we just need to know that you understand our situations and that we can count on your support.
Alma: Thanks to you, I realize that I need to ask more and listen better to know how I can support the team, and not just focus on chasing results. Let's stay in touch, have a great day! Roy: Likewise, we'll talk next week!
Questions
Question 1 / 6
Question 2 / 6
Question 3 / 6
Question 4 / 6
Question 5 / 6
Question 6 / 6
Lessonsin leadership
This story helps Alma to become a better manager and to understand that being a leader is not just about giving instructions, but also about offering support and being accessible to her team.
Resources
Scene 1
Scene 2
Scene 2
Scene 3
Scene 2
Scene 4
Scene 5
Scene 2
Scene 6
Scene 7
Scene 2
Scene 8
Scene 9
Scene 10
Cover woman
Cover man