The Ravenous Pig

The Ravenous Pig

Cloud 9

Updated CRM Recommendation

Recap

• High Sales Volume: $8.7 Million in Annual Revenues (Estimated)

• Average in Single Location Restaurants: $1,700,000

• Biggest Competitor (4 Rivers Smokehouse): $110 Million

• Previous Recommendation: OpenTable

(CompWorth, 2025), (Le, 2023), (Zippia, 2021)

Opportunities for CRM

Wait Times

Loyalty

Insights

Creating value that brings customers back

Automated system to increase efficiency

Identifying key statistics that guests want

Loyalty Programs: Rewards encouraging repeat visits

Reservation Management: Automated Booking and Reminders

Sales Force Automation: lead generation and sales forecasting

(Caposino, 2025), (Espinosa, 2018), (Lei, 2018), (Restaurant365, 2024)

Identifying New CRM, powered by chatgpt

Presented Promt to ChatGPT: Emphasizing Loyalty, Customer Insights, and Reduced Wait Times

We chose ChatGPT due to our familiarity with operating

Strengths and weaknesses of AI

Strengths

Weaknesses

Possible Inaccuracies

Discovery Process

Sources are not always Scholarly

Finding Numerous Sources

Possible Biases from Creators

Brief Breakdowns & Analysis

(CompTIA, 2023)

This image was created with the use of ChatGPT

(Fishbowl, 2025), (OpenTable, 2025)

Key Benefits

"Fishbowl's Guest Relationship Management platform is a comprehensive solution designed specifically for restaurants 
to manage and optimize their guest relationships."

• Combines POS, loyalty, and app data for a complete guest profile.

• Automates targeted email and SMS campaigns to boost engagement.

• Segments customers by behavior and spend for smarter marketing.

• Integrates with major restaurant tech platforms for seamless operations.

(Fishbowl, 2025)

(ChatGPT, 2025), (Fishbowl 2025)

Cost Breakdown

Graphics are highly shareable, making them ideal for social media, and on top of that, they often generate high-quality traffic to the content we create.

Trick: Interactivity is the key to capturing the interest and attention of your audience. A genially is interactive because your audience explores and interacts with it.

2026

This image was created with the use of ChatGPT

Estimated ROI Breakdown

20% Average Increase in Sales

when utilizing personalized experiences

760% Increase in Email Revenue

when utilizing segmented campaigns

$1.7 Million Increase in Revenue

(CompWorth, 2025), (Fishbowl, 2024)

Takeaways

Opportunity to Improve our Customer Loyalty, Guest Insights, and Lower Wait TimesNew CRM Recommendation, powered by ChatGPT Fishbowl Automates Systems to Improve Customer Relations $1.7 Million Increase in Revenue

Fishbowl Offers the Greatest Amount of Profit Return for our Business

References

4 Rivers Smokehouse Revenue: Annual, Quarterly, and Historic - Zippia. (2021, December 14). Zippia.com. https://www.zippia.com/4-rivers-smokehouse-careers-13183/revenue Caposino, M. (2025, January 6). CRM Design Trends 2025: Emerging Innovations. Fuselab Creative. https://fuselabcreative.com/top-5-crm-design-trends-2025 CompTIA. (2023, September 17). 5 Ethical Issues in Tech to Watch For in 2025. The ChannelPro Network. https://www.channelpronetwork.com/2023/09/17/5-ethical-issues-in-tech-to-watch-for-in-2024 CompWorth. (2025). The Ravenous Pig: Revenue, Worth, Valuation & Competitors 2025. Compworth.com. https://compworth.com/company/the-ravenous-pig? Espinosa, J. A., Ortinau, D. J., Krey, N., & Monahan, L. (2018). I’ll have the usual: how restaurant brand image, loyalty, and satisfaction keep customers coming back. Journal of Product & Brand Management, 27(6), 599–614. https://doi.org/10.1108/JPBM-10-2017-1610 Fishbowl. (n.d.). Pricing - Fishbowl Inventory. Pricing - Fishbowl Inventory. https://www.fishbowlinventory.com/pricing Fishbowl. (2025). Restaurant Guest Acquisition | Fishbowl. Fishbowl.com. https://www.fishbowl.com/guides/restaurant-guest-acquisition Le, V. (2023, October). Services.ibisworld.com. https://my.ibisworld.com/us/en/industry/72211b/at-a-glance Liu, P., & Tse, E. C.-Y. (2018). Exploring factors on customers’ restaurant choice: an analysis of restaurant attributes. British Food Journal (1966), 120(10), 2289–2303. https://doi.org/10.1108/BFJ-10-2017-0561 OpenAI. (2025, September 12). ChatGPT. Chatgpt.com; OpenAI. https://chatgpt.com OpenTable. (2025, November 4). Restaurant Reservation Software | OpenTable for Restaurants. Restaurant US. https://www.opentable.com/restaurant-solutions Restaurant365. (2024, December 11). Restaurant CRMs – Guide to Customer Relationship Management Systems for Restaurants. Restaurant365. https://www.restaurant365.com/blog/restaurant-crm-guide The Ravenous Pig. (2025). Theravenouspig.com; Popmenu. https://www.theravenouspig.com/restaurant